Serial number error incorrect installation Acro 8
I bought Acrobat 8 a few years ago. Hard drive crashed. Now trying to download/install the new HD drawn the only option on the screen "other downloads". After downloading, it ran. I copy and paste my SN to 'My products' of the screen when you are prompted for any typos are possible:
Series: [deleted by moderator - never share publicly] (as shown on the screen of my products!)
The installation program InstallShield says "invalid serial number". I tried several times, with and without a hyphen. I don't remember if I bought the 'Pro' version or not because 'My products' does not show this information. I think he's trying to install 'Pro' and maybe that's the problem? But there is no option to download a version of "non-Pro"! It shows that:
Version 8
Help!
(No thanks, I don't want to or need to graduate except free versions!)
You need to contact Support Adobe by chat or phone when you have the serial number and activation problems. In this case they may at least be able to tell if it's a version issue. I don't know if there are options to download a Standard version old. But, if so, then the page to find it on would be... http://helpx.Adobe.com/Acrobat/KB/Acrobat-8-9-product-downloads.html
Here is a link to a page with options to help make contact:
http://www.Adobe.com/support/download-install/supportinfo/
Tags: Adobe
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