Transfer of Acrobat 9 Pro for the new laptop and get the message "invalid serial number" during download/installation

Similar Questions

• I recently got a new laptop and my needs to my serial number photoshop elements... I can't find it on my box, disc sleeve and is not an insert?

  I recently got a new laptop and my needs to my serial number photoshop elements... I can't find it on my box, disc sleeve and is not an insert?

  Check your Adobe account online.  If you have registered the software when you install everything first and then the serial number may be available here.

• Transfer Adobe Acrobat 9 Pro for a new hard drive

  I had to change hard drives and now need to reinstall all my programs application.  I was able to download Acrobat 9 Pro, but my licensed copy has now made within 30 days of the trial, and I don't know how to get a permanent license version.  When I call the software, I get a screen of the software configuration that gives me two options.  The first option, which is checked by default, is: "I have a serial number for this product." and a serial number is shown below.  It is the same serial number, I was issued when I bought Acrobat 9 Pro.

  So far so good.  Then I click Next, and here is where the trouble begins.  I get a window check the upgrade by the following text:

  You have entered the serial number indicates that your installation is an upgrade from Adobe Acrobat Pro version

  To be eligible for this upgrade, you must already have no product qualifying.

  We have looked into the locations by default of qualification of the products installed on this computer, but none have been found.

  You can check the upgrade eligibility without having to install your previous software by filling in the fields below.

  Select a product you already own

  Enter the serial number for this product

  
  

  Acrobat 9 Pro is not listed in the drop-down list of product selection, so I'm not able to get rid of my status of the trial.

  
  

  Please help me.  I'm not trying to upgrade.  I'm just trying to download a copy of Acrobat 9 Pro replacement, that I already have a license for, on my new hard drive.
  

  Thank you.

  The message you are trying to install a version upgrade of the software, which means when you bought it, you purcjhased as an upgrade to an earlier version.  You will need to provide evidence that you meet the eligibility criteria by specifying the earlier version and by submitting its serial number.  If you believe that you purchased the software in full version and not an upgrade, then you should contact Support Adobe directly by chat or phone to arrange things.

  Here is a link to a page with options to help make contact:

  http://www.Adobe.com/support/download-install/supportinfo/

• I just downloaded 13 items for my new Mac and get a message on my Mac that the file could not be imported, the file is in a format not recognized

  I just bought a new I - Mac, as I've used PC in the past.  Recently downloaded 13 elements (for MAC) but when I try to open, I get the message "file could not be imported.  The file is in a format not recognized and 'no application ready to open the document.  What should do?

  your file download again or stopped prematurely.

• How can I get a new activation code for Adobe Acrobat 9 pro for my new system? [was: Question]

  How can I get a new activation code for Adobe Acrobat 9 pro for my new system. I own the program and cannot install it. I use it on my old system.

  you just need your serial number and installation files.

  Find the serial number of your Adobe product quickly

• Hello - can you help to transfer my Acrobat Xl Pro to a new computer?

  Can help you to transfer my Acrobat Xl Pro to a new computer?

  Transfer will not work.  You must install it as you did initially.  Here is a link to download.  You will need your serial number to activate it.

  Acrobat XI, X - http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  Your license allows you to have two facilities enabled, so you can keep the original as a backup installation if you wish.  If not, then the minimum you need to do is disable the installation by opening the program and selecting Help-> Deactivate

• Can you please help me to transfer my registration of product to my new adobe account? I have my serial number.

  Can you please help me to transfer my registration of product to my new adobe account? I have my serial number.

  Hello

  Sorry for the delay in reply!

  Please refer to this https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

  You can contact our support chat to here too: https://helpx.adobe.com/contact.html

  Let us know if this helps!

• I just downloaded photoshop elements 7.0 to a new box, and he said that my serial number is not valid.  the adobe support team indicates the number is valid, but that they cannot help me

  I just downloaded photoshop elements 7.0 to a new box, and he said that my serial number is not valid. the adobe support team indicates the number is valid, but that they cannot help me

  who cancel. Ugh... it was one of the other programs in the bundle of bamboo that was having a problem.  Thanks again for responding, I think I'm now covered for photoshop elements.

• I, m beginning to install my adobe master collection cs5 in a new PC and installing wonder an aditional serial number to a previus (CS4) version. I put the serial number of my cs4 and recived a message that this number is not correct, but

  I, m starting to install my adobe master collection cs5 in a new PC and installing wonder an aditional serial number to a previus (CS4) version. I put the serial number of my cs4 and recived a message that this number is not correct, but I check in my acount and is correct

  Thank you. Solved with the help of adobe

• I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  I bought the upgrade to Lightroom 6, downloaded the dmg file I put the serial number and I get the message: THIS SERIAL NUMBER can NOT BE INVALID what do I do?

  Hello

  Please see: -.

  Impossible to validate the serial number

  Error failed to validate the serial number | CS6

• I bought a new Canon camera and get a voucher (with serial number) for Lightroom 4. Where ca

  I bought a new Canon camera et thus get a good purchase () with the serial number) for Lightroom 4. où can I bottom load the software now? J’ai only find later Lightroom version and does not correspond to serial number.

  There are two options to download previous versions of Lightroom:

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5566

  http://www.Adobe.com/support/downloads/detail.jsp?ftpID=5567

  There should also be links for Lightroom 4 the page following the link:

  http://prodesigntools.com/Adobe-Lightroom-4-is-out.html

  Remember to follow the instructions for signing in or otherwise downloads is not treated correctly.  If you visit one of the other pages on this site they have a section entitled "Note: very important instructions" which gives precise measurements for signature for download.

• Where can I download a version of Acrobat 9 pro for the new computer volume license

  I have a laptop retired and got a new. I have a valid license for Acrobat 9 Pro. It appears in the list of my licenses on the Adobe Web site.

  The installation rejected the license number, so I contacted support. They said that I tried to install a retail version with a volume license, and they sent me to licenses.adobe.com to get a download of volume license. Only Acrobat 9 pro does not appear on the list of downloads available in my account.

  There is an inconsistency here. The list of my licenses on adobe.com says I have a valid license. Tech support says that's a volume license, but it does not appear on my site of volume license. Said technical support so that they can not help me because this product is not supported.

  I'm about to get gypped out of my ability to use what I bought and 'forced' in an upgrade. Is it possible for me to get a download and continue to use it?

  Thank you

  Mike

  If AA 9 was part of CS, then you will get it by downloading CS, not directly in Acrobat. As we have stated, normally volume licenses are managed by the contact of the company that keeps track of the number of users and others, including the distribution of the software. In fact, many companies that work with the same volume license requires that all help requests go through this contact. The use of a contact to deal with these details makes it viable for a software company offer volume discount which is often considerable. The forums offer the opportunity to get aid, but not the software itself. Have you tried to contact your IT people about software?

• Update Acrobat 9 Pro for Mac new

  I have an existing version of Acrobat Pro ((version 10.1.8) running on my old MacBook Pro (running OS x 10.6.8))

  How can I transfer it to my new MacBook Air (running 10.7.4)?

  1 get all of the following conditions

  -original install media

  -the original serial number

  -If an upgrade, the serial number of the OLDER version of Acrobat

  2. install the new system

  3. If the installation said too many used records, contact Adobe for that to be resolved.

• How can I transfer Adobe Acrobat 11 Pro from my old laptop to my new laptop?

  I buy Adobe Acrobat Pro 11 in may 2013.  My laptop crashed last month and I'm trying to transfer the program to my new laptop.  Any advice how to do this?

  Hi tonye25488075,

  Download Acrobat XI using this link Download Adobe Acrobat products. Standard, Pro | DC, XI, X & activate using your adobe ID.

  Let me know if you encounter any problem.

  Kind regards
  Nicos

• How to install Acrobat 9 Pro on my new hard drive? I have a serial No.

  I have a new hard drive and you want to reinstall my Acrobat 9 Pro I can do with my serial No.

  Hello

  Please see the following link for download Acrobat 9.

  Download Acrobat products | 9, 8

  Concerning

  Sukrit diallo