Serial number for creative cloud

Hello

I bought Creative cloud a few days ago and I can´t through the programs without having a serial number. But I know that I m not supposed to not need one.

I asked to help support team, and they said I should do this:

Open a Finder window. Choose go > go to folder.

Type/etc, press return, find the Hosts file in the etc folder and copy it to the desktop computer

Guests in the etc folder right click and click on placing in the trash.

Open the Hosts file, which is copied to the desktop.

Or you can find the entry 127.0.0.1 activate.adobe.com and delete this text.

But I can´t find the folders on my mac. Where can I go in my finder to find this file?

I downloaded a trial version before I bought Creative Cloud. Can only cause problems?

I have a macbook pro, the 2.2 GHZ Intel Core i7, the version 10.8.2 prosessor.

Hi birgitte_aare,

Please follow the instructions mentioned in the KB: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .

Please find the link by giving instructions to open the host file: http://decoding.wordpress.com/2009/04/06/how-to-edit-the-hosts-file-in-mac-os-x-leopard/ .

Kind regards

Romit Sinha

Tags: Adobe

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