Serial number Adobe Creative Cloud
Hello;
I formatted my computer (PC) and again installed the creative cloud; However, it now requires serial number. I tried several alternatives to solve the problem but did not obtain the number. Anyone know where I can find?
Thank you.
Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs. Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to cs6, cc, cc 2014 and cc apps for 2015. and probably more in the future.
If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
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I'm not clear on the issues you are facing. If you can give us some additional information, it would be useful. That you install? On what operating system?
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Hi birgitte_aare,
Please follow the instructions mentioned in the KB: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html .
Please find the link by giving instructions to open the host file: http://decoding.wordpress.com/2009/04/06/how-to-edit-the-hosts-file-in-mac-os-x-leopard/ .
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I did a backup of the hosts file and qualified "guest-backup" and put on my desk, then make another copy of the hosts file (since you can't change the original). This time I deleted ALL entries in Adobe and named the file "hosts" and who has registered on the desktop. I then replaced the original hosts file with the saved version alteration by dragging it in the folder etc.
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-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
- and http://forums.adobe.com/thread/1038761
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Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
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-the guardian https://support.apple.com/en-au/HT202491
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Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
-http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html
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Hi elielgvs,
Welcome to the Forum from Adobe.
I'm reproducing part of the link: http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml tab
How can I find my order number?
Your order number is included in your order confirmation email. You can also visit theAdobe store for your country, go to your account and click my orders
Under support you want to cancel the subscription, please see http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html for cancellation.
Incase you are unable to find the order number, please contact the Adobe Support:http://adobe.ly/yxj0t6.
It may be useful if you find useful information, please state the position as correct or useful. We value your opinion.
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Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs. Creative cloud subscribers use their adobe ID to activate their programs.
Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud
Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.
the desktop application gives you access to the cs6, cc, cc 2014 and cc 2015 apps. and probably more in the future.
If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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[Ask in the correct forum allows... Left non-technical Forum Lounge for forum specific program... MOD]
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
I tried as a member of the Adobe Creative cloud. I need help!
I tried as a member of the Adobe Creative cloud. It is said earlier: order processing. This has happened for two hours. Why the treatment takes so long time? and what should I do?
I read that it will take as much as 24 hours for a purchase to show your Adobe account
Your subscription to cloud or serial number to show on your account page?
https://Accounts.adobe.com/ , then click on Plans & products above to find a list of your programs and your serial numbers
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html
- or maybe 800-833-6687
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