Mode and serial number with creative cloud

Hello

I recently bought a subscription to the CC but I seem to be getting the same trial mode/serial number window others have been trying to open a creative cloud application. I already spoke with two Adobe technicians without all resolves. I uninstalled and reinstalled CC, I renamed an OOBE file that the tech suggested I do and looked into the language preferences. I'm on an iMac 10.8.4.

I'm really not technical interest but to me, it seems that something continues to read my first trial CS6, I already had. I uninstalled since then but something remains that perhaps my only thought at this point would be to make sure that I have everything backed up recent files then, perhaps, use Time Machine and go back to before that I installed CC then try to reinstall OR try and hope once the 30 days it will read my paid account.

I would really appriciate any comments. I used too many pretexts for work missed deadlines because of this problem.

Thank you

Well, I think that I solved it * fingers crossed * in following this:

Mac:

1. click on 'Go' and navigate to/private/etc

2. open the 'hosts' file and departure for all entries for Adobe.com

3 remove the entries and save the file

4. try to launch again any product cs6

Thank you

-Nitin

I did a backup of the hosts file and qualified "guest-backup" and put on my desk, then make another copy of the hosts file (since you can't change the original). This time I deleted ALL entries in Adobe and named the file "hosts" and who has registered on the desktop. I then replaced the original hosts file with the saved version alteration by dragging it in the folder etc.

I started cc Flash and it worked! I have since downloaded PS cc and is open as well. I just hope that it continues to work...

Tags: Adobe

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