Serial number Lightroom 5 show me the last 4 digits
Help!
I have 5 Lightroom on my laptop, but I want to use it on my new iMac. I downloaded the version even on my iMac, and now when I am trying to enter my serial number (from my laptop), the 4 last digits are only show as: "xxxx"... it is IM showing me the first 20 digits of the serial number, but not the last 4. Why? Help please!
Again, I should have looked into it more before posting. At through my emails and found in there when I bought it all first.
Tags: Photoshop Lightroom
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I lost my serial number lightroom 5
I lost my serial number lightroom 5, I bought the program online, but I can't find the story with the
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Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html
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I bought a license of Lightroom 5 upgrade July 25. I got a confirmation e-mail but my serial number is displayed on the order summary page after purchase. I tried to register the serial number several times through the page of my products, but for a reason that was not appear serial number, even if the registration process present a successful result. In addition, the Adobe products purchased in the Adobe store must be automatically registered according to the Adobe web site. Apparently it must have failed. I need to reinstall Lightroom 5 but the serial number still does not show up on top of the page my products. I just spent an very frustrating of an hour with the cat 'Live' Adobe, who has done nothing but send me in circles and repeat the same canned answers over and over again.
I am currently on hold with "hotline", but I am not optimistic because I've been waiting for 28 minutes. The only other option support was a link on this forum, where this post. I hope someone from Adobe can retrieve my serial number and contact me. Otherwise, my only other option will be to contact VISA and open a support ticket.
My comical-if-it-weren't-so-sad conversation with Adobe support:
Hi, there are 36 customers online in front of you. We will be with you as soon as possible. Thank you for your patience.
Hi, there are 35 client (s) online in front of you. We will be with you as soon as possible. Thank you for your patience.
Hi, there are 31 client (s) online in front of you. We will be with you as soon as possible. Thank you for your patience.
You are now talking to Bhagawan.
Fanny: Hello! Welcome to the Adobe Customer Service.
Joel: Hello
Bhagawan: Hi Joel.
Joel: I have to reinstall Lightroom 5 but my serial number is not displayed remotely in my products and Services on the Web site
Joel: I bought a Lightroom 5 upgrade in July
Fanny: I'll be happy to check and help you with this question.
Joel: For some reason any registration of the product does not appear under my account. I have my VISA transaction info if it helps you to find my purchase.
Joel: thank you
Fanny: I'll be right with you.
Joel: Okay
Bhagawan: Okay.
Bhagawan: Can I know the e-mail address, please?
Joel: *.
Fanny: thank you.
Bhagawan: Let me check on that.
Stephanie: For security reasons, could verify your full name and address of billing on your account please?
Joel: ensure that:
Joel: Joel *.
Joel: *.
Fanny: Thank you Joel.
Joel: Joel, I see that your serial number is registered under your adobe account, please sign out and sign in your adobe account click on my products and service information to retrieve the serial number.
Joel: I see that Lightroom 4... No Lightroom 5.
Joel: But I'll try
Joel: Give me a sec
Bhagawan: sure.
Joel: Nope... still shows that Lightroom 4
Joel: Products in use Version registration platform when Lightroom 4 Mul October 4, 2012 to register new products
Bhagawan: Okay.
Joel: Don't know why it is not show my driver's license, upgraded to Lightroom 5
Bhagawan: Please give me a minute or two.
Joel: Okay
Bhagawan: sure.
Fanny: Thank you to stay online.
Joel: np
Joel: Joel, in this case, I put you this cat to our team in order to check and help you with the serial number.
Joel: Okay
Bhagawan: Please stay on the line.
Joel: Okay
Please wait while I transfer the chat to the appropriate group.
You are now chatting with Naveen R.
Native r: sorry for the wait. Please stay online.
Native r: Hello! Welcome to the Adobe Customer Service.
Joel: Okay
Joel: Hello
Native r: Hi Joel.
Native r: I understand that you are unable to locate the serial number.
Joel: I bought Lightroom 5 on July 25, 2013, as an upgrade for Lightroom 4. I need to reinstall Lightroom 5, but my serial number does not appear in the page products and services.
Joel: I looked through my e-mail receipts and could not find an order confirmation (or whatever it is Adobe on my recent purchase.) After purchasing the upgrade, the serial number is displayed and I thought that I had recorded using Adobe account portal
Joel: Apparently, it did not work. I have my VISA if necessary transaction information.
Native r: thanks for the information.
R: Naveen, I'll be happy to check and help you with that.
Joel: thank you
Joel: As I said to the agent, when I entered my products on the portal of Adobe, I can see my Lightroom 4 info, but the Lightroom 5 upgrade info is not there.
Joel: a = go
Joel: sry
Native r: thank you for waiting. A moment please.
Joel: Okay
Naveen a: I'll be right with you.
Native r: sorry for the wait. Please stay online.
Joel: Okay
Native r: thank you for waiting. A moment please.
Native r: sorry for the wait. Please stay online.
Joel: It will take a lot more time?
R: Naveen let me check on that.
Joel: Are you living?
Native r: I'm sorry due to the error of the application that I'm unable to check on that.
Joel: Can I please get a phone number to call? My only other choice would be to open a claim with VISA for fraud since Adobe seems unwilling to help in this matter
Native r: I'll give you the steps to find the serial number on your Adobe account.
Joel: I already know how to look for a serial number. The problem is that it does not appear in the Adobe account portal.
A: Naveen please log in under another browser.
Joel: Ever tried. Used IE then Chrome
Native r: remove the cookies your browser update.
Joel: Same problem
Joel: Please provide me with a number to call
Native r * one time that you sign in to the Adobe account, click on "My products" under the "my products and services.
Naveen a: *, You can locate the serial number that you have saved.
Joel: I already have.
Joel: It is NOT listed
Joel: which I said in the last 40 minutes +.
R: Naveen can I know the address of e-mail that you connected to Adobe account?
Joel: *.
R: Naveen thanks.
Joel:...
Native r: thank you for waiting. A moment please.
Native r: I see that your serial number is registered under your account.
Joel: Lightroom 5
Native r: I will give you the serial number by email after the end of that conversation.
Joel: Okay, but please make sure that this isn't Lightroom 4 but my serial number Lightroom 5
Native r: Yes. Due to a technical error, you are unable to locate him.
Joel: ok please send serial number
Naveen a: sure.
A: Naveen is another thing I can help you?
Joel: No.
From left to right: you're welcome.
Native r: please contact Adobe. We are available 7 days a week, 24 hours a day. Good bye!
This chat session is over.
Please contact Adobe.OK, I was able to recover my previous system image and fortunately it seems that you can get the serial number of the help-> System Info. I tried to save the serial number again through my products page and while he said that the registration was successful, we'll see. At least I should be able to install LR5 on my new machine now.
Edit: I also just found out that the serial number is listed under my orders, but not under my products. Weird. In my defense, I never thought to check the history of my order because I never received a confirmation email and the order has not been listed after purchase even as late as mid-August (when I checked last.) Very strange but it's all good now.
Edit #2: OK now I feel stupid. I just got an email from Naveen with a real support AND if the correct serial number. So, I was wrong. Live Chat process still feel incredibly long with a few responses apparently canned / automated, but, in fairness, he did get back to me. Thank God I washed my feet today...
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I tried EvevryThing! The "CREATED WITH ADOBE ELEMENTS 9 TRAIL VERSION FIRST" will not stop Displaying, even after I put in the serial number and Regerstered. Also the product does not show under my profile?
How can I fix it? Nothing in help or on the Site.
Once you have registered the product, you should not see the banner of 'Trial' on NEW projects. This isn't the case, right? You only see on the project that you created before you register the product, right?
That said, to remove the banner, go to the folder of directory on your hard drive where your project PREL files are stored and delete the folder called Adobe Premiere elements preview files.
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I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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menu shows update for photoshop 5, bright room 4, camera raw and other programs. Cannot download. When I click on 'more', the screen shows me typing in the serial number on another screen, but the screen never comes to the top. my order number appear in my adobe account. so I don't see that Wizard download was interrupted. After trying SEVERAL times to download updates, how do I do?
update by downloading the files directly and then apply them: http://www.adobe.com/downloads/updates/
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Hello
I have a new mac and that you have downloaded lightroom - entered my serial number (lightroom on old mac) - and it is not accepted. Thoughts?
here
Adobe - Lightroom: For Macintosh: Adobe Photoshop Lightroom 5.7.1
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My serial number is not valid in the new version of test?
I bought a new laptop. Now I want to reinstall Lightroom. I downloaded the test version, but it tells me that my serial number is not valid. The old version was Lightroom 1.0, which I bought in 2007. How can I get a version of lightroom that works with my serial number?
Your serial number work with Lightroom 1.
Download 1.4.1 (last version of Lightroom 1) here:
Windows: Adobe - Lightroom: For Windows: Adobe Photoshop Lightroom 1.4.1 update
Mac: Adobe - Lightroom: for Macintosh: Adobe Photoshop Lightroom 1.4.1 update
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I have had my phone for about three years and bought Adobe Photoshop at the same time. This is the edition student and teacher since he was the only one available at this time. Last year laptop has stopped working due to problems with the motherboard so I sent it to make it fixed. It's fixed now and all my other programs on my computer are still there and work properly. The memory on my computer is fine and has not been affected, but Photoshop has stopped working. For a minute when I got my computer back from repair, it was working normally. Then after a day it started asking for my serial number or to continue to use my 30 day free trial. I have long lost my serial number and do not want the buyback program, but I need to use it. What I do and how do I find my serial number? Please help and thanks in advance!
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Serial number Lightroom cloud Creative photography Plan
Hello
I bought a creative photography Cloud plan in order to have a permanent access and use Lightroom. Where can I find my serial number Lightroom so I can activate the product beyond the 20 day of the trial, please? Thank you.
Cloud subscriptions do not use serial numbers... and a subscription is not 'permanent', because it works only as long as you keep paying the monthly fee
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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Serial number does not work after the transfer of OSX and apps for the new Macbook Pro
My serial number does not work after the transfer of applications and OS X for my new Mac. Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because
-My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.
-My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.
A support of top-level, software engineer, or someone who takes care of the soap operas could
-Please provide a number of test series to test with?
- And/or activate my series?
- Or show how to disable the publication series on the old disk hard if I can't use the old computer? So that I can use with the new computer?
I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.
I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite. I have also not return to an older operating system and break things.
Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question
No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!
Thank you!
Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.
Therefore, it is very necessary that you are using the original installation media.
If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.
WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.
Location: /Library/Application Support / Adobe.
It is strictly recommended to install Adobe applications using the original installation media.
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I enter "serial number is already used by the maximum number of computers. You must disable another computer within 30 days using this product"message. I can not turn off lightroom on my old laptop since it was stolen. I use lightroom for my portable currtent. How can I solve this problem?
Contact the customer service
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Want to re - install elements 8 on the new computer, the serial number, but can not find the download button on the adobe Web site to do so.
Hello laetitiah
Please visit: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
Follow the instructions on the page to begin your download... Use your serial key to activate it
~ Mandy
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Serial number Lightroom 5 Amazon
I bought Lightroom 5 thanks Amazon. Not received any paperwork on Amazon with the software in the box, just the software itself. Try to install it. Numbers on the back of the box do not work like a serial number. Have tried all the numbers, combos, letters to anywhere on the box, looked at by e-mail of the Amazon, don't see no redemption code. Help appreciated.
Found on the white insert, not on the box or CD cover. THX.
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Re: Serial number down would work with the other Windows Vista operating system
First of all sorry for my English.
I have one question.My hard drive is broken with my recovery partition.
If I download windows vista and install the system with my original serial number on the laptop, this will work or should I activate it after installation.I hope it's the same number that the front is installed on my first installation.
Hello Marcin
I doubt that the serial number that is placed at the bottom of the device works with another Windows Vista operating system. But it s worth a try
You could test it I heard it's very rare cases it was possibleIn any case, if your HARD disk is damaged and it of not possible to create a recovery DVD using recovery software Toshiba disc creator, then you must contact the ASP in your country for assistance.
If the warranty is valid the HARD drive should be replaced just for free. If you need only the recovery DVDs, then you can order it here:
https://backupmedia.Toshiba.EU/landing.aspx
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