Service Centre of Smartphones from blackBerry for instant repair

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• Folder structure of Smartphones from blackBerry for music in the storm

  Hello

  OK, this question is related to the functioning of the storm records. Specifically, on the SD in my Storm.

  I finally got a few songs on my Storm and they play very well. However... I don't like the way 'standard' storm affects up to my music files. Normally, I like to create/name my own files with associated music in each of them.

  I can open my Storm SD card or folders in Windows Explorer and change them around and rename and all that. I can also do it in the (Roxio) Media Manager. HOWEVER... once I've made these changes, name changes to folder/don't take place on the phone.

  The ideas people?

  Thanks for your help!

  avimia

  OK, I'm not an expert on such things, but have gone through a lot of the same pain.

  1 JSanders is correct, BB will organize and display music files based on data associated with files.  Your directory structure does not control that.  You don't need even a structure of directory on your SD card.

  2 Save. you the trouble and stop using Roxio, VCast or any other desktop as a means of file transfer application to and keeping them on your BB.  Use a music library of your choice - RealPlayer, Windows Media Player application, some - to organize your library Office in this folder structure you like.  Use this application in addition to set the file attributes you want to see reflected on the BB - that is to say in your kind of title, Album, say alternative Office library, no matter what.

  3. connect your BB to the office using mass storage Mode - if you don't know how to do this, there are other threads that address it, if I can explain it.  This essentially will allow to see and interact with the BB as if it were just another drive.  Open the two explorers windows containing the (office computer) source and destination locations of directories (BB SD card, L: drive on my machine), delete all music from your BB and start drag and drop your music as well as its directory structure of your hard drive on your SD card.

  4. to logout, BB will take a few seconds to minutes to read the files in his PB.  Once you could see things in the way that you expect.

  5. However, if not, or if there is always stray files not organized as expected, you can go to every file on your hard drive. Do a right click and properties; GoTo Summary tab and click on advanced if it is the first time, you've been there; directly replace the attributes of the file that are presented in the screen that ensued.  Click Ok.  Then repeat steps 3 and 4 above, or at least for files, you have edited this way.

  Let me know if this is not clear and if Yes if it works.

• Checklist of Smartphones from blackBerry for a replacement Bold9000

  OK, basically I have a defective Bold9000 (only had it a month). My phone provider gives me a straight swap tomorrow so my question is this: in regards to backup the phone etc, what should I save in which photos, ringtones, videos, lists of contacts, addresses, emails and mailboxes set up etc - or is the Manager application Office backup everything on the handset and the memory card?

  Wiping should take less than 5 minutes. It is the only way to remove the data from your device. Simply go to Options | Security options | General settings. Click the menu button, then select wipe Handheld.

• Support of Java of Smartphones from blackBerry for Playbook

  Did someone hearing if/when RIM could provide support for Java for the Playbook? I like to use GoToMyPC, Citrix product, to make it to my desk. It requires a Java compatible browser.

  Thanks, gnarly. I tried LogMeIn and my office did not seem to want to play well with it. I could try again.

• Smartphones from blackBerry Bold 9900 7.1.0 update - a few glitches for sending photos to BBM

  After the upgrade this week, I noticed that there are a few problems. I can send is no longer a photo to a BBM contact directly - sending to the BBM group is an option, not a BBM contact. I can attach a photo of the BBM, but with small thumbnails, it can be difficult.

  Some of my apps like Popup, no longer work. Maybe... just slower to try them.

  Turtle salvation 10

  Please try this in a sequence and see if this helps solve your problem:

  1 - Save your pocket computer.

  • KB00510 How to save a smart phone BlackBerry with wireless network 
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service 
  • expect an enrollment message arrives in your Inbox)

  3 - make a battery like that pull reboot while the unit is powered on remove your battery wait for a min. then reinsert back. see if that option available.

  Please try it and let us know.

  Prince

  _______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Sucks for Smartphones from blackBerry Torch 9800

  I am using Blackberry for a long time and it has been pretty reliable until I started using the Torch 9800, the battery drains easily and it always turn on automatically in the handbag.   I could end up having my cell by himself while taking off on the plan. It is very annoying! is this normal?   How can I solve this problem?

  I don't have a problem with the phone, I however use a Holster or a sleeve which has a magnet to put the torch to sleep. If you want to throw in the bag of the time, put a password on it lock, so he can't do anything. He can always compose an emergency however. That's why I use a Holster.

  Torch is our most popular btw office phone

• Question of Smartphones from blackBerry on the service blackberry internet

  Hello

  I just recorded and didn't know where to post this question. can you change your service account login information internet blackberry original? I only see the option to change the password of your account, but not the name of username.login.

  Help!

  thisisrediculous wrote:
  . in one case I asked to delet my current BIS account, can I then make a new one with the new user name and password?

  Good idea! And Yes you can!

• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• Smartphones from blackBerry Torch 9850, cannot open the e-mail setup application

  Now that I have my "brick" problem solved, I can't configure my email.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you may need to provide some clarification... as exactly what is happening. Your subject line you could not open the e-mail setup application, but the body of your message says that you were unable to set up your email address (which could imply that you could open the configuration of the e-mail application, but it cannot configure the email)... subtle, but the details are what help us help you.

  Good luck and let us know!

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• Smartphones from blackBerry Torch 9810 Software Update Lock-up

  This 9810 was to make a wireless software update and got 19 percent of the total backup (Social Feeds) when it locked in place - it was left running overnight without change. The telephone switching market he returned to the same point. removing and replacing the battery automatically starts the process of update again, until he gets to 19% and crashes again. Switch on the screen when you press ALT and shift.

  Oh no... now you have a more catastrophic problem... 507 means that everything is gone from your BB - the operating system, applications, data. First we need to get the features of your BB, and then you need to restore from your most recent backup.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation, since you can't take one now)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You must also use these tricks, but please substitute 6a or 6b above if all load allows you to use a Web site:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones from blackBerry Curve 9380 - gel/pause

  I've had this phone for nearly 18 months without any problem, but last week I almost he threw out the window!

  For starters, he did pause for a few seconds, making send SMS, e-mail etc very frustrating! You might be texting, and then it is paused on everything that touches your tent to support on, then will take between 5 and 20 seconds to come for herself. Sometimes when I unlock or just try to navigate the phone - its fustrating Yes aswell!

  And then yesterday and today, the battery had drained by noon, although he had been accused of the overnight! I rebooted my phone at noon today, and its once again once drained (18:20)!

  They relate, or if my phone died?

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  You can also try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• E-mail blackBerry Smartphones from BlackBerry regarding "update my password by e-mail"

  Hi, I received an email supposedly from BlackBerry to my phone at 01:04 titled Action required: update password.

  The message told me that I had to update my password on one of my email accounts in the BlackBerry internet service. HE said that Email from that address were not distributed to my phone (I only noticed at this point that they were not because this isn't used much e-mail) and to resume the service, I needed to update my passwsord.

  He went on to give me instructions on how to do it. He said to open my BlackBerry Internet service account is by opening the configuration of email on my device application or visiting the BlackBerry Internet Service site then to go to the page e-mail accounts, choose the option change the correct email address, update the password field and then save.

  Depending on my device, the message has been received using the email as needed update account and has been in my Inbox and came from "[email protected]."

  It may seem silly, but I'm always a little kept when I get emails about passwords, I still did nothing, but I connect to my e-mail account online and there are 3 messages in my Inbox that indeed did not come to my phone, but no messages from blackberry. I didn't have a problem with my existing password.

  Is it current for BlackBerry to ask me to do this?

  Thank you very much for any help received

  It happens from time to time. Fear not:
  it you don't trust that, just go to your carrier's BIS site and edit the passwd file.

• Smartphones from blackBerry App World

  I have a TORCH (software 6.0 Bundle 3049) with App World installed 3.0.0.73 from Blackberry Desktop Software.  I have download the updates and App World indicates that a new version is available 3.1.2.32, I download the new version and App World Spear is no longer.  In other words, I click on the world icon, and nothing happens.  I'm going to BB Desktop Software, delete App World, re - start the phone and re - install the 3.0.0.73 and functions of the App World.  In other words, until the App World informs me that a new version is available for the update and I can choose 'Update' or 'Close' and the cycle repeats.  I have 18 months left on my contract with Bell Mobility and I was kind of hoping that BB would fix it so I won't be too miserable until I can update an iPhone.

  I talked to Bell Mobility and that they me related to BlackBerry (RIM). The technical expert has helped me greatly.  I downloaded the software, saved my camera and reloaded the software bundle.  I won't go into details, it is best done with the advice of an expert.  Then, call your provider.

  But App World works perfectly now. So, all well that ends well.  I don't know if I will "jump" to an another unti now that my BB Torch works well again.

  FYI, the assistance was FREE!

• LANGUAGE of ENTRY of Smartphones from blackBerry to CHANGE

  Hi all

  I need to change the input from my bb to English language to French.

  I found where the do in the options...

  The problem is that when I get on the default English language entry screen / GB), when I click it, there is only English (United States). No other proposed.

  This bb has been offered to me by my former employer, maybe this can help you understand the origin of the problem.

  I have lloked on the site of bb to find answers, but without success sofar.

  Could you please help me find how to add a French in the other available Mo?

  Thanks in advance! :-)

  You would need to install an OS of a carrier that would include normally languages French or European.  Here are some instructions:

  1. start by searching for your operator and the system operating file that you want to use. I would like to use check European carriers (any carrier will work as long as the OS is for your type of device).  It is easier if you install the same version number you already have, you will be able to just install that language and not the rest of the operating system, but if you're updating to a newer version which is OK for... just takes a few extra minutes.  Make sure that the operating system download you shows as "multilingual".

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. it's not bad to do a manual of your device first, backup using the Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. You can get the BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

  3. download the OS from step 1 of the file on the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml." Also, check the following locations for the vendor.xml file and delete all instances of the file:

  On Windows Vista/7, go to C:\Users\YOUR_USER\AppData\Roaming\Research in XML Motion\BlackBerry\Loader (where 'YOUR_USER' is your user name)

  On Windows XP, go to C:\Documents and Settings\YOUR_USER\Application is In Motion\BlackBerry\Loader XML (where 'YOUR_USER' is your user name)

  5. connect the BlackBerry and double-click on "Loader.exe." It is located in c:\program files\common research in motion\apploader

  Pay attention to languages that are being installed and make sure you inlcude what you want.