Service Dell UPS 2700W battery warning

Yesterday, one of our Dell UPS 2700W pulled an alarm and the error log reports as 149 alarm.  According to the manual, here's the description:

"Has a string of bad battery."
detected and consequently, summer
the charger is off.

The recommended action is to "Communicate with your service representative."  I was wondering if anyone can shed some light on this error message.  What exactly does that mean and can I do short of Dell in fact call for help.

I appreciate any help or suggestions.  For now, the backlight on the display front is orange instead of blue and the there is a battery icon will blink with a line through it.

In addition, the Dell UPS management software shows that everything is working normally, so I'm confused.

Hello Delled

The error is a mistake General battery. Make sure the firmware is version 1.12 or later and reinstall the battery. Next, you need to clear the error from the console of the inverter. If the error returns then the battery will probably be replaced.

Thank you

http://support.Dell.com/support/topics/global.aspx/support/KCS/document?c=us&docid=425818

Tags: Dell Servers

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