Services of the Blackberry Smartphones blackBerry works does not (BBM, email)

Hello

I have a Blackberry Curve 9630 and for nearly two weeks, nor the services polls bbm or email to my phone worked, and the BlackBerry logo that happens usually when it is connected to wifi or 3 G is nowhere to be seen. I tried pulling on my battery, restart, change of sim cards, logging in and out of my blackberry ID account and still nothing. I checked with my network provider that blackberry is always on, nothing. I had a look at several other positions and all the advice and tried to register my device (following this link: http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB00510&sliceId=2&cmd=displayKC&d... still nothing, I get no message registration.)

Is there anything else I can do?

Thank you very much

S.

On connection management screen, click on the State of Services.
What is the status of the BlackBerry Internet Service?

If it is "not connected", then you need to call Virgin and to confirm that your SIM card is always configured with the BlackBerry BIS data Plan.

Tags: BlackBerry Smartphones

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