Set up problems for PhotoSmart 7525. Using MAC OSX 10.8.5

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  OK, let's try to reset the printing system:

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  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

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  It would be possible that the link you made reference to download Acrobat DC could be broken.

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  • Photosmart 7525 directly connected to the IMac via USB.
  • Connection seems valid - computer can initiate test page printed and other HP printer reports and analyses may be initiated by the computer.  Software "Utility from HP" connects to the printer and generates the report of ink supplies.
  • However, as printing software (utility that opens when you try to print via the computer and is called "HP Photosmart 7525 SEries") just piles up print jobs and reports this printer is not found.  (So that the pieces of software is "looking for printer" you can click on the SCAN button and scan immediately on the prtiner!)  The suspension and the recovery is without help.  I checked the connections and restarted the computer and the printer again.
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  Looks like a problem with the HP/Apple software printing.

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  Hi GTSeattle,

  I can certainly help you with this. I understand that you can not print even with a USB connection, but the computer can indeed see the printer as a connected device. Please follow the steps below and let me know the result.

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
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  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

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