settings system such as ANI and Gwendoline

How do you pass the DNIS and ANI values UCCX enforcement?  To route by DNIS, for example, you bring each DNIS via a separate CTI for routing through DNIS port or can a script to determine the Contact information?   I have tried to find a list of the parameters of the system UCCX and wait for ANI and DNIS to be one of these parameters.    These are relatively frequent requests for call routing so I expect that they exist, but I can't find them?

Peter Buswell (aka DrVoIP)
http://blog.drvoip.com

Hello

Well, you have to explicitly "pass" parameters, they are there, you have to match to a local variable.

Take a look at the guides (once again, here is the link).

To answer your question, this is the step to read the Contact information, or else get it call Contact Info.

If you want "thematic track DNIS", you can map multiple DNIS in the same application or in fact map a whole range of DNIS to an application.

G.

Tags: Cisco Support

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