'Setup cannot initialize' and Adobe Support Advisor HELP!
I tried to download a trial of Photoshop elements 11 and, before that, a trial of Adobe Photoshop CS6. Whenever I get to the stage where I run the program to install the application, a box pops up saying, "Installer failed to initialize. Please download Adobe support Advisor to detect the problem. »
I downloaded the Advisor and he just says, 'Inspection could not identify any problems. Please contact Adobe for assistance. »
Try to activate the "Root user account" and then try to install from this account again and check.
Reference: http://support.apple.com/kb/ht1528
Tags: Adobe
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Please refer warning on Mac OS X 10.11 El Capitan
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Please see the links below.
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Hope this will help you.
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I can't install my downoad because of this mistake install of adobe met, setup initialization failed, it be due t a fle missing. Please download adobe support Advisor to detect the problem. This program is no longer available.
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Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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When we install, we get massage: "we met the following problems. Setup could not initialize. This could be due to a missing file. Please download Adobe Support Advisor detect the problem. "However, when we click on"Get Adobe Support Advisor. It is not to us to show how to solve the problem.
Hello
Please see failed to initialize the installation program
"Installer initialization failed." I have tried everything what it but no dice.
I hope this helps!
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but the
Adobe Support Advisor
is no longer supported
Hello
Please see Installation and launch of the errors in the log. CS5, CS5.5, CS6
Could also contribute to this link: cannot install Adobe CS6: restart of the machine may be waiting
Kind regards
Sheena
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I downloaded Adobe photoshop cs 5, for trial, after download, it is not installing in my computer of OS - Windows 7 and the message is to give "Installer failed to initialize. File not found. Download Adobe support Advisor to check the problem
just uninstall cs5, clean a cleaning use of the CC tool to resolve installation problems. CC, CS3 - CS6 then install.
Make sure your file is downloaded to your hard drive sizes are expected file sizes. If you don't know how, ask someone to do it for you.
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This is the error message when you try to install my CS6 Design and Web Premium, I received. I tried installing on another computer using Windows 7 without any problem, so I tend to believe that the problem is with Windows 7 on my machine. I recently had to do a clean install of the original operating system (Vista) and then to reload my upgrade to Windows 7. I tried to close all programs, including my Microsoft Security Suite and reinstall with the same result. I also tried to rename the Files\Common\Adobe\OOBE to OOBE.bak and resettlement program. I got the same result. I checked the logs of the fatal errors and did not. Any suggestions on how to fix this? My system is a 32-bit system running Windows 7 with Service Pack 1 and is up-to-date on all the latest updates. Download, installation, setting up
Hi Michele,
Please see the link below:
Resolution of the error messages in the bootstrapper to CS5 and Adobe Creative Suite 5.5
Troubleshoot installation of Adobe Creative Suite with log files
Let us know if that helps.
Kind regards
Sandrine Bani
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I AM TRYING TO INSTALL ADOBE PHOTOSHOP ELEMENT 10 IN A NEW APPLE COMPUTER, BUT THERE IS A NOTE SAYING THAT THE INSTALATION FAILED TO INITIALIZE, AND THAT I SHOULD DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. I DID IT, BUT HE SAYS THAT IT IS HAS BEEN DISCONTINUED.
start at the top and work your way down to apply applicable patches until your problem is solved.
If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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the message during the installation of cs 6 trial
-Installer has not initialize.this could be due to lack file.please download adobe support Advisor to detect the problem.
Help, please
Error "Setup could not initialize". Install desktop application | Windows
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HELP, trying to install Illustrator but get this message that I need to download "Adobe Support Advisor" when I go on the site, I see that it has been abandoned, what should I do now? got trapped in the labyrinth HELP HELP!
Hi Joseeyk67276640,
'Download Support Advisor' is a generic error, and we need to understand what is causing the problem. Most of the time, its a problem with the download was not successful or downloaded correctly. So, in this case, re-download the software and do not forget to compare the file size of the file downloaded with the file on the server. From the following link, please download the version of Illustrator, you need: other downloads
Allows you to check in this case as well and make sure that the download is complete, if the size of the file is correct, to the install.log file.
Navigate in the log files in one of the following folder:
Mac OS: / Library/Logs/Adobe/Installers /.
C:\Program Files (x 86) \Common Files\Adobe\Installers\
The name of the log file includes the name of the product and installation date, followed of ".". log.gz."the .gz extension indicates a compressed format.
You can use a utility to extract the 7z or gz to unzip.
Once unzipped, the log file is a text file, open the .log using TextEdit (Mac OS) and notebook (OS Win)
Scroll to the bottom of the log. Look in the section - summary - for lines that begin with ERROR or FATAL and signals a failure during the installation process.
Copy and paste this section SUMMARIZED here so that we can check for errors. Alternatively, you can analyze the logs yourself. http://helpx.Adobe.com/Creative-Suite/KB/troubleshoot-install-logs-CS5-CS5.html
Let us know if that helps.
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I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!
Hi Julie,.
Please see the below help document to uninstall the application:
Using creative cloud | Download, install, update or uninstall applications
Otherwise, you can use the CC cleaning tool as well.
Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
Kind regards
Sheena
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