Setup error Photosmart c7180

I tried several times to install the software to print c7180 on my windows system 7. The installation works fine-all the components are installed successfully until it comes to the topic "configure product." It displays the message "fatal error during installation". Would appreciate help if someone knows why this happens. Thank you

Hello

I followed your suggestions.  Test page printed OK and I also printed a number of other elements successfully.  However there was no cancel or close on the installation screen and I had to shut down to stop the installation. This may have done something to the Solution Center that when I tried to open it the following message appears - "HP Solution Center cannot work because your installation of the device is not complete." I guess I could have just to live with it.

Thank you for your help.

Regards, T.

Tags: HP Printers

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