Several records 'Office' appear and reappear in the Menu after deleting!

In Windows Vista Explorer, several "Desktop" folders and subfolders are created in the owners user directory or a folder of Documents, up to 4 or 5, with some, but not all the desktop icons in the last created.  Delete all 'Desktop' folders or subfolders and emptying trash said train all the desktop icons, but the trash icon in the process of disappearance.  After reboot, the same situation occurs with some of the icons, and 4/5 records 'Office' back in the Users directory.

Any suggestion on how to fix?  Thks.

Hello

Step 1:

You can check if the same problem persists when you start the computer in safe mode. To start in safe mode follow the link given below.

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Step 2:

Also suggest you to search for any infections on your computer. Follow the links below for online virus scanner.

http://www.Microsoft.com/security/malwareremove/default.aspx

www.Safety.live.com

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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