SGE2010 - Firmware upgrade and config does not save

Hi all

I have a few questions, but ill start with what im trying to achieve.

With the help of the EMS 2010 for Microsoft NAP with 802.1 x auth for access to the switch, which has led to some questions

What I have: an EMS 2010 48 port switch firmware 3.0.0.17

Firmware update: to ensure im not having not problems due to the old firmware, I tried to upgrade using ros_ls1_bp_ge_bx - 3020.ros to 3.0.2, by downloading the file through TFTP, the transfer is complete and that's all, nothing happens.

Restarting the device: as part of the upgrade process, I thought I might restart, so I rebooted and found that all my settings were cleaned, as if a reset occurred... and add further pain, the backup of the settings I had taken do not appear to introduce themselves with a new request.

NAP support: so I tested my server NPS (RADIUS) with NTRadping.exe and everything is good, however I can't the SGE2010 to talk to it... the authenticator State in the web interface is still listed as initializing... I'm not sure if it is a simple mismatch (where the attempt of a firmware upgrade), a tag that should be on the side of RADIUS or switch misconfig.

So, in summary:

(1) how the hell you upgrade the firmware?

(2) why are none of my saved settings to restart the device?

(3) if anyone one of them puts up with PAN and has all wisdom of bone beads, let me know.

Hi Ben, once you update the firmware, you need to go to the active image, apply the second image. Restart the unit. Regarding the configuration of switch, you must save the configuration running at startup configuration

Admin-> file management-> copy files (running at startup)

-Tom
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Tags: Cisco Support

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