SHEATHED and ROCKED blackBerry smartphones

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• Questions on POP/IMAP and BIS blackBerry Smartphones

  Hi all

  I have a few questions about defining a blackberry to check your e-mail via BIS.

  1. What is the reasoning behind the creation of blackberry account sometimes POP3 and IMAP the other times? For me, POP3 would be something that you're not on a cell phone.

  2. Why is there no option to choose if you want POP3 or IMAP? I tried to delete the account and add it with an incorrect email address and password in order to get some additional questions during the installation but it does not require if I want POP3 or IMAP.

  3. Because POP3 seems to be an option, is it the same as any other POP3 client for example. Outlook, Thunderbird? What I mean it deletes messages from the server after it downloads? I don't want our users, that have POP3 because their Protocol on blackberry to have their blackberry is the only place where they can get their e-mail.

  A few notes on some of the users and the BlackBerry models they have.

  All users (as far as I know, there are some office users) have Verizon as their company.

  It seems to me the question of POP/IMAP, I do experience is not limited to a single type of model. I have a few users who have the storm, their account has been set up using IMAP, other storm users have been set up as IMAP. I myself have a curve (8330) Mine was installed as IMAP, I recently install an another 8330 users and them was configured as POP3. Another user has a Perl and is IMAP. A user has a global publishing and that is using pop. It seems to me that there is no reason why they choose POP or IMAP.

  Thank you all in advance for your help.

  Eric

  Hello! I'll try to answer some of this...

  1. What is the reasoning behind the creation of blackberry account sometimes POP3 and IMAP the other times? For me, POP3 would be something that you're not on a cell phone.

  ... In my humble OPINION the "reasoning" is pure flexibility – to allow a user to access each account type and thus better reflect what they can do on their computer. What about 'if' POP should or should not be on a cell phone, which falls in the pure opinion.

  2. Why is there no option to choose if you want POP3 or IMAP? I tried to delete the account and add it with an incorrect email address and password in order to get some additional questions during the installation but it does not require if I want POP3 or IMAP.

  The selection would be a chosen mail server function. Most of the facilities I've seen who have both have separate servers for POP and IMAP for exactly this reason. In addition, some services (GMail comes to mind) allow the user to enable or disable one or both. Instructions for configuring (and be able to direct them to an e-mail specific and, therefore, either POP or IMAP server) are here:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10154&SLIC...

  3. Because POP3 seems to be an option, is it the same as any other POP3 client for example. Outlook, Thunderbird? What I mean it deletes messages from the server after it downloads? I don't want our users, that have POP3 because their Protocol on blackberry to have their blackberry is the only place where they can get their e-mail.

  Non - Default BIS leaves a copy on the e-mail server for both types of integration. If, however, they remove on the BB and have enabled OTA synchronization and are integrated into a consistent account, it will remove from the server. Check this list for how it integrates with different services:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB05133&SLIC...

  I hope that this information will help you get at least a step forward for the problems you're having with your users.

• Problems with sending sms and calls blackBerry Smartphones

  Hello

  I recently me a:

  BLACKBERRY 9300

  Smartphone (3G, WiFi)

  V5.0.0.977 (platform 6.3.0.63)

  Band 3G 1,2,5,6

  v3.8.5.85 cryptographic kernel

  version 1.0.91.633t of brand

  Configuration of micro Edition: CLD - 1.1

  Micro Edition profile: MID - 2.1

  Micro Edition JTWI version: 1.0

  Micro Edition Media version: 1.1

  Micro Edition PIM version: 1.0

  Micro Edition File version: 1.0

  Micro Edition bluetooth version: 1.1

  Micro Edition location version 1.0.1

  Micro edition security and trust services (APDU) version: 1.0

  WLAN version 4.1.1.30

  and I seem to have a unique problem.

  I'm on giffgaff (who has the phone accepts very well), but...

  1. I can only call a few people in my contact list. (at every time without problem) where others it disconnects right away when I try to call.

  2. I cannot sms only to individuals who have already sent me an sms, I can carry on a conversation but does not start with someone.

  3. some people I can txt I can't call and visa versa.

  I tried to make calls and txts in different places and times with the full signal strength. As I tried all the proposed problem fixed here. Yet, I still have the problem. I don't know if people have hurt to put a hand on me.

  any help with this would be much appreciated.

  sincere greetings

  Thanks for your detailed description, which helps us a lot. I recommend that you download blackberry protect and do a full backup. After the backup, please try reloading your software through blackberry desktop software or wipe a complete security. NOTE: all data will be lost during a wipe.

• Problems with update and restore blackBerry Smartphones

  Hello I'm a newbie here, but have some problems with BB Bold 9900 updated.

  During the update alls datas were recorded as usual during restart the BB there's an error to come, means that BB lost its operating system. I used the tips here and somwhere else to restore successfully. Unfortunately the data stored during the update process have not restored, even if the file already exists on my PC.

  The file is called LoaderBackup-(2013-09-26) .bbb - so almost similar to the usual backup file.

  Ho do I restore the data now?

  Thank you much for the help.

  Hello and welcome to the community!

  Please see this KB:

  • KB13428 How to back up and restore data from smartphone BlackBerry using BlackBerry Desktop Software

  Good luck!

• Lost icons on the homepage of Yahoo and Gmail blackBerry smartphones

  I need help.  My storm to perform a deletion of the system my number of password attempts failed.  Nice - I know!   However, I went back in and put in password blackberry under the e-mail Configuration.  In the e-mail configuration, it showed the two e-mail accounts.  I checked the passwords and he returned verified.  However, when I went back to the home page icons are missing.  The "Messages" icon is the only icon and it connects all the emails, etc. are popping up here.

  Is it possible to restore the icons of Yahoo and Gmail?  the only advantage I see of my dilemma, it is that redundancy is gone with the new account alert message yahoo and new message alert messages.

  To prevent this from happening because I lost all my settings, icon positions, etc. I put the Desktop Manager to do an automatic backup.  I assume that this will eliminate the hassle in the future in a computer Pocket wipe or another similar deletion occurs.  Is this correct?  I'm new to blackberry.  My previous smartphone automatically saved and stored all the custom features.

  Thanks for the help.   Any thoughts?

  Make sure that the icons are not hidden. Just ALT + click on any icon and choose Show all. All the hidden icons will be displayed as being grayed out. If you find the icons of the now, just ALT + click then and uncheck Hide.

  Correct the configuration of the backup & restore to backup automatically prevent this in the future because you might just restore from a backup

• Folder of Email of indexing and ranking blackBerry Smartphones

  The main reason I stayed with a Blackberry is because of the ease of filing of messages. Read the email, tap the message file option and start typing the folder where the message goes (if it has not already guessed) and voila, filed message. I tried all the Apple and Android devices, but after about 5 minutes to scroll through endless folders trying to find where the email needs to go, I give up.

  New Priv will always have this valuable feature?

  Hi @DarrellG1

  I can confirm that e-mail is a feature offered by the BlackBerry hub when using PRIV

  Thank you!

• Transfer between Z10 and Priv blackBerry smartphones

  I just got my new private and cannot get my Z10 transferred data.  Link to blackBerry does not have priv.  It shows that it connected but not unknown.  I tried to uninstall all the software link and reinstall with no luck!  Very frustrated because I do not have a useful phone work.  My old phone has been disabled.

  SCUBAJUDY63 wrote:

  Thank you.  I have this info.  My problem is that when I run BlackBerrry link it does not recognize my new private so I can't even begin to transfer data over my old Z10 BB.

  Who has because you do not use LINK to this effect... Please re-read the instructions, click to open the specific instructions for the transfer of "BlackBerry 10 (10.2.1 or later).

• BIS and BES blackBerry smartphones

  Is could someone please tell me what do these letters mean?

  BIS - BlackBerry Internet Service, legacy data network, the elderly for BlackBerrys via BlackBerry OS7

  BES - BlackBerry Enterprise Service, the compliment of the business to business networks, mainly for businesses and the features of the employee.

• Unable to access the email acount and text BlackBerry Smartphones

  Hello

  I use Black Berry 9380 curve.

  For the last week I am unable to open my email on my phone accounts.

  I can receive emails but not read and send mails via my phone.

  The error message that is invited each time is:

  "Eception exception:

  java.lang.ArrayIndexOutofBoundsException.

  Please give me solution on this...

  Hello!

  Try the following:

  Remove the battery in the operating status of your BlackBerry device.

  After loading is completed, then do what is necessary.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors invest it times on this Message more.

  Thank you.

• BlackBerry, change of sim card and ID blackberry Smartphones roaming charges

  I did a little research and although have found similar cases, I'm not quite sure if this has been covered completely. Please forgive me if it has.

  I'm going abroad in Germany for a year, and it is useless to cancel me my current plan of the monthly British payroll with Vodaphone. As far as I know my blackberry is unlocked at the international level - I put an old, German o2 pay as you go sim in my phone. Seemed to work very well (sign of o2 Germany, received a message on homelessness in the UK, etc.), but I had no credit so couldn't test. I registered again my user ID of blackberry on my home wi-fi. But other that I couldn't do much to verify the extent of my use.

  However, I heard various accounts of not being able to use e-mail, internet, wipe the contacts, etc..

  If someone could clarify this, here are my questions:

  • If I take my sim UK vodaphone, is anyway I have accumulate roaming charges? Is my blackberry ID, potentially with a new German supplier, related to my old?
  • Will he make any question tries to access my email, bbm, whatsapp, etc., with a different number and in a different country.

  One has experience in this area, in Germany (a long shot), Europe or world? It seems that the whole ID blackberry complicates things.

  My phone is a Blackberry Bold 9900, AFAIK its software wise update - I have updated today with the "Bundle 2061 7.1" I think.

  Thank you

  J.

  Hello and welcome to the community!

  There are a number of problems to know for what you propose... Here are my thoughts... (Note that I have traveled internationally widely enough with a BB).

  If you activate a plan of itinerant international with the support of your home, you should be able to keep your current SIM card in your BB and have all the features anywhere where you are allowed (according to what your home carrier active). Costs are not small in general, but your home operator is the only entity that can tell you if it will work and for how much money. My personal experience with this method was difficult, it took two 'stranded' international travel before my carrier home could properly configure my account for full international roaming I needed. And once my BB was out of my home network, there was nothing else they could do... so the two 'fail' the TRIPS Agreement.

  Given that your BB is unlocked, you can use it on other carriers, simply by changing your SIM card. But with BB, it is not quite as simple as that.

  No BB does exist (indeed, no device anywhere that I know of) that has all the radio technologies/frequencies within the view are just too many in the world. Thus, your first task is to ensure that your BB has the ability to the same function on the support networks you want to use it on. You must study the capabilities of your specific BB against the requirements of networks you will operate on... you may need to ask those network operators for more details.

  If this element is satisfied, which then verifies that you have services at the level of the voice (calls, voice mail, SMS). But for level data services, increase complications.

  Each company chooses patterns specific to BB (by model number) that they will promote "automatically". I do not know the carriers that have their network configured to support all the model numbers of BB. If the carrier you wish to automatically use your BB model number on media, then their system will be able to automatically deliver to your BB Service books required in order to activate the BB exclusive services (email, BBM, etc.). But, if their network does not natively support your specific model BB number, then their network is not likely to be able to automatically deliver these Service for your BB books... which will prevent the use of their network BB exclusive services. Again, you must inquire carriers on which you want to run if your specific model BB number is supported by their network for the automatic distribution of maintenance book.

  In addition, it is to ensure that your home carrier frees your BB PIN of their system of BIS. A BB PIN can exist in only one carrier BIS system anywhere in the world... so if your home carrier doesn't release him, then the other carrier will not be able to allocate a BIS account for you, and you still won't be able to use services BIS of them. In this case, it is usually a matter of contact your supplier of home and convince them to release your BB PIN of their system of BIS.

  If all goes well and all the conditions are met, then it can be quite transparent to switch between carriers, simply by changing your SIM card, ensure that each SIM card includes good BIS Services this carrier of course.
  But if anything this either in the chain requirements above fails, it can sometimes be frustrating to make the things work pretty well (reminds me of my two "failed" international travel).

  So, with all this as preamble, now to your questions...

  jpfp wrote:

  • If I take my sim UK vodaphone, is anyway I have accumulate roaming charges? Is my blackberry ID, potentially with a new German supplier, related to my old? J.

  Given what you describe, I see no for Vodaphone to charge you roaming charges. Without their SIM in your BB, your BB may not even try to use any resource of Vodaphone. But, you will need to get confirmation of Vodaphone on this point... so that they control all services, billing, etc. for your account. BB services you are subordinate to your main carrier services... you need the services of the main carrier to provide network connectivity services BB riding on this network connection.

  jpfp wrote:

  • Will he make any question tries to access my email, bbm, whatsapp, etc., with a different number and in a different country.

  There are always opportunities for questions. When you use a different SIM card, you are constrained to some services that provide the SIM. If it does not, for example, BIS level services, then you won't access to people. Similarly, if there is some government restrictions for some services, you can be restricted from that as well. If you get a SIM card with full services of BIS and, as described above, you spent all of the required components that I have listed, then you should be able to have all the services you listed. It is possible that you may need to reconfigure your email... There are stories about these configurations if shattered when change carriers... but the BBID integration is intended to facilitate this exact type of change of carrier, so it should not happen. But don't we can, of course, no promises.

  Good luck!

• Media and the blackBerry Smartphones download problems

  Hello. I have a bold 9900 and whenever I download music, or take a photo, record a video etc, I see it being downloaded, but I can't go to them after, I can't see pictures, one I try to download music, I do not remember if these problems started when I charge my phone with a difficult book , (laptop) and all my photos had transferred, but I took my battery and tried to look but everything out there but nothing, HELP PLEASE

  These media and downloads being stored on the SD CARD or built in memory?

  If the store on the SD card try Analyzer

  Options of > device > Advance system setting > Blackberry Device Analyzer > hardware > SD TEST

• Parts where and how blackBerry smartphones?

  Hi I'm new to these forums... But I'm going crazy just try to find a new battery for my beloved curve cover 9300?  ATT says get blackberry if I could I would.  Thanks in advance for your help

  Check out www.cnn.cn and www.truesupplier.com

• Software 64-bit Windows Vista and storm blackBerry smartphones

  I recently bought a new HP laptop and for somereason it doesn't let me charge my blackberry software on the computer, it keeps giving me the answer "your cell phone does not work properly because a compatible driver is not available for this version of Windows." Is this a problem than Blackberry or is there something I should do with my computer in order to make it work? Any help would be appreciated.  Thank you!

  Hello

  I had not heard of the installation that gives this error before. Disconnect the Blackberry.

  Restart and try not installing. Connect the Blackberry to your PC via the USB port.

  Run Windows Update your Blackberry should be recognized as "new hardware" and the appropriate driver installed.

  Thank you

  Bifocals

• Off the Blues several icons and their blackBerry smartphones lines menu has disappeared

  Hi, Just turned 8310 to 8900 and it was working fine until today. In all the themes icons and the menu lines of profiles & Messenger of BB simply disappeared. I can't change my profile more. They are always in the file (8 profiles) when I click on the file option in the Desktop Manager, but I can't access my BB.

  I downloaded a theme from Bplay.com and it worked fine until today. But even if my BB to the original themes makes no difference, line icon and menu for the BB Messenger and profiles yet not invented it.

  I also tried the HRT and battery pull thing suggested in the forum, but also without result...

  I let myself really confused here... I am using Vodafone and Europe as my provider. I am currently in the United States and using AT & T and T-Mobile for roaming...

  Hope that everyone out there can give me a hint to begin to solve this problem.

  Thank you

  Bert

  To be honest, I was a little afraid to make a top-up of comprehensive software, since I had done this on other BB in the past and really got me into a disaster more than in the first place...

  So I thought that maybe it's easier first try to reset to factory settings and then see what out...

  So, I managed to solve the problem like this:

  First I saved everything to my laptop using the BB Desktop backup manager 4.6

  Then I reset my BB to the factory settings via security... options/options/general settings pressing the BB button on the left of the trackball and choose the option 'clear the Handheld' and giving the password to 'blackberry '.

  Once it has been reset all icons where there still.

  Then I placed the backup I made of the laptop to BB, including settings etc and everything worked again. With the exception of my BB Messenger contacts, they where unfortunately gone. But having few contacts I could easily put right again.

  Problem solved...

  Hope this will help someone with the same problem...

• Problem with the download of the new version of mxit and facebook blackBerry Smartphones

  How is it that I can not download these new applications and it says that my device does not support, it really makes me angry

  for facebook app, just use your BlackBerry browser and go to https://m.facebook.com/ , then follow the link.