"Should be a"customer safety reminder"mobile overheating wireless microsoft mouse 4000 USB transceiver.

Similar Questions

• Dysfunctions of the Microsoft Wireless Mobile Mouse 4000 Nano transceiver

  Microsoft Wireless Mobile Mouse 4000 Nano transceiver malfunction, overheated and burned my hand, how to contact Microsoft and get a new mouse?

  I bought it on a year ago, worked well until the transceiver overheated and did not get recognized more by any pc.

  Hello

  The reasons of the overheating of the transceiver are not known, because it was not isolated incident, please go to the link provided below for more information on how to replace Microsoft software or hardware, order service packs and replace product manuals.

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

  You can also get in touch with Microsoft hardware support for assistance.

  Contact us

  http://www.Microsoft.com/hardware/en-us/support/contact-us

   

• Dysfunctions of the Microsoft Wireless Mobile Mouse 4000 Nano transceiver... Burned my hand and melted!

  So this is the second of these that I had and both have experienced the same problem. They work great for a while (a while being a coupe of weeks) and then one day the computer just indicates that Windows does not recognize the device and it malfunctioned. Then, when I go to take the nano transceiver it burns my hand and blends almost. Please, someone tell me I can buy the nano transceiver separately. I now have two of them (well, Microsoft has replaced the first) and none works. I think that Microsoft won't keep replacing the entire unit for me, because they didn't need to send me the old one first. I would like to just buy some transceivers so that I can keep 'in stock' so to speak when they go wrong (if all goes well they won't be). It is a great mouse, it's just the transmitter/receiver that needs work. Thanks for any help!

  Transceivers are not sold separately therefore communicate with Microsoft and explain the problem.

  At the time of the first wired mouse for Internet Explorer, I got about 4 replaced at different times and never had to send it back.  I guess that the questions were grouped because finally they worked just, in fact two still work fine on the server PC that are average close to go wireless.

  Just be careful and don't ignite or burn.   I would add that I have the mouse BlueTrack Explorer on my desktop that works wonders and the Mini version on my netbook.  Both were perfectly executed.  I like the full size version because its rechargeable (when I remember to "anchor") so no more batteries wear out.

• Wireless Mobile Mouse 4000 overheat

  My Microsoft Wireless Mobile Mouse 4000 is also overheating and I can't use the mouse more. It's too hot to the touch and I get an error message. I used this mouse last six months ago and it was working fine. I have not had to use one until this week. Please notify.

  Hello

  It seems that the mouse has developed a problem.

  Wireless Mobile Mouse 4000 - has a 3 year warranty
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=013&active_tab=systemRequirements

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  These mice are delivered with 90 tech support of day of the 1st incident that was about to begin when
  contact Microsoft at the number below. If the mouse is defective, they will replace it.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

• Microsoft will solve the problem of 'Wireless Mobile Mouse 4000'?

  Because the Microsoft Wireless Mobile Mouse 4000 scroll wheel is more fluid than the other mice, and is not "on the points of many applications (including Picture Viewer from Microsoft in Windows 7)" are not recording movement in the scroll wheel :(

  These applications will record the movement when you flick madly (exaggerate your move), but on the tread of the wheel normal, nothing happens.

  After research, I understand that this is because many applications read the signal coming to the "click" or "bump" a wheel of traditional scrolling to 120 units of movement.

  It seems that the fluid motion in the Microsoft Wireless Mobile Mouse 4000 sends in increments of 30 or 40 units and these programs don't scroll unless they get a signal of 120 (that's why you have to flip through wildly).

  It's sad because it means that I don't like the mouse and I won't buy Microsoft again unless they fix it!

  I recently bought Microsoft Wireless 4000 Mouse for my laptop DELL Latitude E6410. The laptop came with the default value to the pointing device setup application. I don't have Microsoft Intellipoint software. I have Win7 64 bit.

  Here are the problems with the scroll wheel I noticed when I bought a Microsoft Wireless Mouse 4000

  (o) the scroll wheel does not scroll through the items of the combobox when the combo did NOT fall down, but has the input focus.

  for example, control panel-> mouse-> pointers-> 'Plans' combobox.

  (o) the scroll wheel does not scroll the MS Office 2007 Ribbon.

  (o) in Word 2007, the Ctrl + wheel does not zoom out

  (o) the scroll wheel does not scroll the XML Notepad 2007

  Solution:

  This solution is not mine - it was on the internet already.

  It worked for me.

  I write this with additional measures for "how to get there."

  Go to the properties of the mouse-> Hardware tab

  Select the problematic mouse in the list "mouse HID-compliant".

  Click 'properties '.

  Go to the Details tab

  Select the "Device Instance path" in the combobox control.

  A value is displayed, for example: HID\VID_045E & PID_0745 & MI_01 & COL01\8 & 5538EC & 0 & 0000

  Note This value.

  Open the registry editor and navigate to:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\HID\VID_045E & PID_0745 & MI_01 & Col01\8 & 5538ec & 0 & 0000\Device Parameters

  The "Device Instance path" is the path of the "reg" key that corresponds to this instance of the mouse.

  In the device settings, add the following keys of reg DWORD (32 bit)

  HScrollHighResolutionDisable = 1

  VScrollHighResolutionDisable = 1

  Delta = 120 (decimal)

  Remove the radio and put it back (this type of re - initializes the driver). You can choose to restart the PC, too - no matter.

  It should work.

  Initially, I didn't put the key "Delta". But because of this, it was scrolling as if I pressed the keys 'Home' and 'End' - that is, all the way to the bottom or the top. After the 'Delta' key, it worked.

• Wireless Mobile Mouse 4000

  I have a MS Wireless Mobile Mouse 4000 as indicated on the product and was only bought from Amazon less than a year ago, but I can't find it listed in the list of products supported, so cannot report a fault to Microsoft.

  The fault is a sticky scroll wheel.

  Thank you

  Rgds

  Rob Martin

  You have received the wrong website. If the media is free or whatever, there is NO software fix for a bad scroll wheel.

  The mouse is still under warranty and you should refer to this website re get it replaced...

  http://support.Microsoft.com/kb/326246/en-GB

  .....................................

  OK, I see you have a resolution of your problem. Microsoft have a mechanism to deal with the broken hardware, and I hope that others in this thread will make a note of the URL I've provided... :-)

• My Microsoft Wireless Mobile Mouse 4000 has stopped working!

  My Microsoft Wireless Mobile Mouse 4000 was working the other day and now won't work.  I tried batteries, turning power on and off, press and hold the bottom of the mouse USB and taking even the USB key.  I have a Windows 7 computer, I don't know how relevant this is, but I thought I should put it here anyway.  ANYONE HELP!

  I had the same problem and this is what worked for me:

  remove the USB transceiver

  Open the DEVICE MANAGER

  Right click on the MOUSE AND OTHER DEVICES of SCORE and choose SCAN for HARDWARE CHANGES

  Click with the right button on USB BUS CONTROLLERS, and then select SCAN for HARDWARE CHANGES

  Insert the USB transceiver

  Your computer should detect the mouse and function properly

  I have to repeat this process pretty much whenever I start my laptop, but it is only a few steps and not really a huge nusiance.

  Good luck.

• Mobile Mouse 4000 complete functions missing?

  I recently bought a Mobile Mouse 4000 and implement certain key functions, but two of the most useful buttons he recognizes and do not use it with the software!

  The mouse wheel has a click function, you can assign, but she ALSO left and right you cannot assign functions!  What is worse they are recognized.

  If you open anything with a drop-down list (even the software that allows you to assign the functions of the mouse) and hover your mouse over the drop-down menu, and then click left or right on the MOUSE WHEEL (pushing left or right), it allows you to scroll through the options.

  I really want to assign this function.   On my previous mouse I have attributed it to a script vbs to [previous page] and [next] song in iTunes.

  Hey mgmt,.

  If I understand correctly:

  You have a Mobile Mouse 4000 you want to assign a function to. Specifically, the left and right wheels scroll function.

  You can assign different functions to the function of the click wheel to scroll through the IntelliPoint software.

  You are not able to assign something to scroll left and right function, other than to scroll left and right.

  Is this correct?

  If you do not see the options for the scroll wheel:

  

  you have chosen the profile of mouse bad for IntelliPoint software.

  I'm not aware so as to assign a custom function for the wheels of scrolling left and right function (visual Basic script ie) using IntelliPoint.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Mobile Mouse 4000 stopped working with USB 2.0 port, works with 3.0 port.

  I just bought the Mobile Mouse 4000, eventually find the necessary drivers, installed, but still does not work, after plugging in all my USB ports so I decided to plug in on my single USB 3.0 port, it works. Nowhere on the site, or on the box does say USB 3.0 required, I went through my device manager and all the usb ports work correctly, even, I went in the power options and turned off the selective USB power option so that they are all on. How to work with normal 2.0 because I would like to save the port 3.0 for my WD external hard drive.

  Original title: is the Mobile Mouse 4000 only USB 3.0?

  Hello

  1. What is the brand and model of your computer?

  2. are you able to work with other USB 2.0 devices normal port?

  3. what happens when you try to plug the USB key?

  4. What is the operating system installed on the computer?

  I suggest you to connect the mouse to another computer and check with the question.

  Method 1: Run the Fixit described in the article:

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  As all devices have same also have USB device associated drivers. Appropriate sometimes drivers not detected after initial installation so reinstalling the drivers can fix the problems.

  You can check after uninstalling and reinstalling USB drivers if you are able to connect. You can disconnect all USB devices and then perform the following steps:

  1. click on Startand then click Control Panel.

  2. click on system and Maintenance, click System, and then click Device Manager.

  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password, or click allow.

  3 in Device Manager, double-click to expand the "USB Bus controllers", right click on the controller host, click "Uninstall" and click "OK".

  Check that if at all, there is an exclamation point on the pilot, it suggests problems with the installed driver.

  4. Repeat step 2 to uninstall all items under 'USB Bus controllers'.

  Then, restart your computer and Windows 7 will automatically reinstall all USB controllers.

  If you are still having the same problem then you can check the device USB drivers updated using windows update.

  Reference:

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  I hope this helps.

• The USB receiver for my wireless one mouse overheating and now unusable

  Original title: what's happening with my mouse?

  My wireless Microsoft 5000 mouse: the usb piece has overheated to the point, you can actually burn your fingers on it and now it won't work.  It's the second mouse what has happened.  I had the same exact type of mouse before and it did the same thing, I thought it was a fluke and I love that mouse, so I bought another.  Of course, now it overheats too.  It is not my computer because I use other usb mice, and they do not overheat.  Is this simply faulty mouse, because I read of others having the same problem.  I spent $80 for 2 of them last year, can it be replaced?

  Hello

  1. what operating system do you use?

  2 did you change on your computer?

  I suggest you follow the link and check.

  I also suggest you to contact the manufacture of your computer and your mouse to check.

  http://www.Microsoft.com/hardware/en-us/support

  How to replace Microsoft software or hardware, order service packs and replace product manuals

  http://support.Microsoft.com/kb/326246

• Microsoft wireless mobile mouse 4000 rubber wheels problems.

  My wheel cover Microsoft wireless mobile mouse 4000 rubber became sticky and is more tightly bound to the wheel. There were reported incidents of what happens to third parties?

  Hello

  Consult the broken / defective products section from the following link:

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  I hope this helps.

• Wireles Mobile Mouse 4000 instead of pointer, I get a distorted square.

  How to solve the mobile mouse 4000 on the desktop into a distorted square pointer wireless?

  Have you tried...
  Start > settings > Control Panel > mouse > pointers

  I hope this helps.

• How do I cofigure my laptop to use the Virgin mobile mifi wireless card

  Wireless zero configuration

  How do I cofigure my laptop to use the Virgin mobile mifi wireless card

  See the instructions provided with the Virgin card 'wireless mifi mobile.'

  What version of Windows, including service pack that you have (if of course service pack, start > run > winver > OK)

  Your laptop has a wireless adapter?  Look in under 'Network adapters' Device Manager (start > run > devmgmt.msc > OK).

  Look in network connections (start > run > ncpa.cpl > OK).  What icons appear?

• My laptop stopped recognizing wireless function. What drop-down list function should I use to get it to recognize wireless again?

  My laptop stopped recognizing wireless function.  What drop-down list function should I use to get it to recognize wireless again?

  Hello

  What is the brand and model of your laptop?

  Follow the suggestions and check out them.

  Method 1

  You can follow the procedure in the article.

  Enable or disable a network adapter

  http://Windows.Microsoft.com/en-us/Windows-Vista/enable-or-disable-a-network-adapter

  Method 2

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  See also:

  Network adapter problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-adapter-problems

• Microsoft Mouse Blue track mobile 4000 drifts

  I HAVE A BLUE TRACK USB MOUSE WIRELESS MODEL MS 4000 CLAS MICROSOFT 1 LEADS, NAME THE BOTTEM IS MICROSOFT WIRELESS MOBILE MOUSE4000, I HAVE LOADED DOWN THE PAKEGE HE CAME IN. THE PROBLEM IS THE ŒUVRES OF THE CURSOR FOR A FEW SECONDS, AND THEN HE FLED, I FACT SHURE THAT THE USB IS FAR & QUITE CLOSE & ELECTRECIAL DEVICE INTERFERENCE.

  CAN YOU HELP ME WITH THE RIGHT DRIVER & WHERE THE MEEK.  Thank you. SINDE * address email is removed from the privacy *.

  Hello

  I suggest you to contact the Microsoft Hardware support for assistance.

  Supported Microsoft mouse, keyboards, LifeChat, LifeCam & more:

  http://support.Microsoft.com/ph/7746

  And see also:

  http://support.Microsoft.com/kb/838398

  http://support.Microsoft.com/kb/321122

  Hope the information is useful