should I uninstall Cs5 and lightroom 5 first?

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  I've installed Illustrator dnuee and uninstalled and reinstalled, it bounces just off the dock and does not open (should I uninstall CS5) thank you

  Hello Leana,

  Can you please try to open Illustrator after creating a new user account on your computer?

  It could be a permissions problem, I just want to check that first.

  Thank you best regards &,.

  Rambour

• Hello.  Can I reinstall CS2 with its upgrade CS5 and Lightroom 3 on my new computer in Windows 10?

  Hello.  Can I reinstall CS2 with its upgrade CS5 and Lightroom 3 on my new computer in Windows 10?

  You need not install CS2 if your real intention is to install CS5.  You should be able to simply provide the serial number for CS2 as the eligible product when you activate CS5.

• Hi there, I need to be able to read the raw files on an Olympus Stylus 1 via CS5 and Lightroom 4.  I downloaded Raw plugin v 6.7.1 file but still cannot read the files.

  Hi there, I need to be able to read the raw files on an Olympus Stylus 1 via CS5 and Lightroom 4.  I downloaded Raw plugin v 6.7.1 file but still cannot read the files?

  Read this http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html table

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  Hi Stormy_Weather,

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• error message when I try to update my files for photoshop CS5 and lightroom.

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  update by downloading the files directly and then apply them:

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  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  IF Windows 10 read below

  Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

  -In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

  - so if you have an older program, update you to Windows 10 at YOUR risk of problems

  -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

  -IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)

  An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

  -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

  - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions... said FULL yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

• How I can de-register CS5 and Lightroom 5 of my disabled computer and enter it to a new computer?

  How I can de-register CS5 and Lightroom 5 of my disabled computer and enter it to a new computer?

  If the computer is not operational it does not work so it is not possible to disable.  If you have used your activation two for your single-user license. You will need to contact Adobe customer support for assistance.  The hers can't help users.  You need deal with Adobe employees can access the Activation of Adobe servers to help you activate your products on your new machine, Adobe suggest using Chat support.

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  Apple replaced my hard drive. I need the codes to download the previous products purchased; Photoshop CS5 and Lightroom. How can I get these codes?

  I personally have messaged you the serial number for:

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• Should I uninstall CS5 before installing the CS6 disk. Thank you

  Should I uninstall CS5 before installing the CS6 disk. Thank you

  Just to let you know there is no need to uninstall CS5 or any other creative suite before installing the CS6 software.

• Trashed photoshop CS6 on the staff recommendation. Now impossible to reinstall because I have the upgrade disc. I have a drive CS5 and CS6. Should I install CS5 and CS6?

  I trashed Photoshop CS6 to correct another problem and the expert advisor Adobe. Now, I can not reinstall because I have the update disc. I have CS5 and CS6 records. Should I install CS 5 and then CS6?

  Kglad.

  I juxt writing to thank you for your help. I guess I got my problem fixed. I went through another long Chat session. At the end of the day, I think that they think that the problem is related to the language. I know I deleted a large number of unnecessary languages try to slim down. The error notice I had the language concerned, it still doesn't work, but PS works and no cat said I had installed so English to ignore uninstall it reinstall guest. I don't feel real comfortable with that, but I guess it works. All this is not denying your effort to help me. I appreciate it. I think I found the box aside and giving you an exceptional. Thanks for staying with me.

• Photoshop CS5 and Lightroom hangs up

  I have CS5 and Lightoom 3 installed and both are executed correctly, installed photoshop a week ago.  When I run photoshop he hangs up on the blue loading screen in preferences and just stay there.  Lightroom will stop on the first image to start loading.  There was no change in my part of them work for now does not.  Any help would be appreciated.  Thank you.

  As it may seem to be stuck trying to load preferences, try return preferences to default values of compensation:

  Here is some info on how to restore all default settings preferences.  Basically, press and hold Ctrl - Shift - Alt immediately after starting Photoshop since its entry icon or menu.

  http://help.Adobe.com/en_US/Photoshop/CS/using/WSfd1234e1c4b69f30ea53e41001031ab64-74aaa.h tml

  If the approach "Press and hold the keys" does not work, then you might just try to delete the preferences file. All the locations of the special files are provided on this page:

  http://kb2.Adobe.com/CPS/828/cpsid_82893.html

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• Uninstall CS5 and bridge

  I have recently install my CD of CS5 version as my old computer crashed. I think that I have installed the 32-bit and 64-bit versions. When I tried to download updates, what told me please close the following applications to continue; Adobe Bridge CS5 (Bridge.exe)

  However, Bridge is not running and when I found the file, then click to uninstall I get a message that the action cannot be performed because the file is opened in Adobe Bridge CS5. I'm going along in circles. I want to uninstall Bridge and Photoshop, so that I can reinstall again. I'm on Windows 10.

  What can I do?

  Hi michaeld1,

  Please, open the Task Manager and find the Bridge.exe running process and interrupt the process.

  Kind regards

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• I have cs5 and lightroom 5.71 I recently bought a canon 5dsr and tried to upload photos in lightroom and I was told that the files were not supported

  I then downloaded lightroom 6 and couldn't open it

  you need VC 9.0 or better.

  your cs5 and the lr5 can not update to that.  Use the dng Converter:

  DNG format converters,

  win: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

  Mac: http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Macintosh

• Loading of CS5 and Lightroom 4 on new computer

  I have CS5 and LR4 on my laptop. I have all the disks. I bought a new desktop computer. I understand that I can get photoshop & lightroom on 2 computers under license. To load the CS5 and LR4 on the new desktop computer, would copy LR3 and download updates and then load LR4? If that makes any difference, these are some student edition with licenses.

  You don't install older versions. They are not required.

  Just install CS5 and LR4, enter the serial numbers and the installation program will ask you a previous version serial number during the installation of the LR4.