Show my apps installed, but they are not!

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  Hi colinwalks,

  Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

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  http://www.Adobe.com/support/contact/cscleanertool.html

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• Can't download apps: everything seems up to date (but they are not yet installed)

  Hello world

  I have this problem:

  I installed creative cloud app for Mac months ago, so I downloaded and successfully installed PS, I, ID, DW, FW and Acrobat.

  At the beginning, I received all the update without problem... and then, a month ago all the apps look constantly updated, without downloading anything.

  I'm not getting updated.

  When (this month) I received an email from Adobe with the announcement of new features added in PS / HAVE / Acrobat, I looked in my version and none of the updates seem to be installed (for example: corners to live in artificial intelligence).

  BUT all the upgraded applications.

  Strange thing, but to the workaround to upgrade:

  (1) I closed CC app Manager

  (2) I uninstalled PS and AI and Acrobat (using app unistaller in their folder)

  (3) I restarted the computer

  (3) I re-opened CC App manager

  At this point, all applications seem to be listed in the app Manager CC as already installed and updated... but they are actually UNINSTALLED.

  And, since they are "settled", I can not even download this apps.

  I try to uninstall and reinstall CC App and restart the computer. Same thing. All uninstalled applications look installed.

  .. Now, I can't work without having to download!

  Sonia

  (PS sorry 4 my English)

  Run the cleanup tool and try again:

  http://www.Adobe.com/support/contact/cscleanertool.html

  Mylenium