Windows vista screen remain black but the power and the fan runs

I have a laptop of 5 years that I use for school. Normally, I have my laptop on the way 'sleep' but one day, that the display lights «» I press the power button to restart and it stops, however, when I turn it on, it will only show power and the fan runs. The screen remains black. Can someone help me, I need to access my documents from the school.

Thank you
c

Hello

Video card problems are the most common cause of this problem.

Method 1:
Reinstall your video driver a. right click on the taskbar and then click Start Task Manager.
b. click on the processes tab, click explorer.exe and then click on end process.
c. click file and then click New task (run).
(d) in the text box to open, type explorer.exe, and then click OK.
e. click the Start button, type device manager in the start search box, and then, in the search results.
Click on Device Manager.
f. double click on display adapters, right click the display device, click Update driver software and then follow the steps in the wizard that appears.

Method 2:

Start the computer in safe mode and run system restore

a. click the Start button, click the arrow next to Shut Down and then click on restart.
b. do one of the following:

  • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.
  • If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

c. on the Advanced Boot Options screen, use the arrow keys to select Safe mode, and then press ENTER.
d. connect to your computer with an account of a user who has administrator rights. When your computer is in safe mode, you will see marked Safe Mode in the corners of your screen.
e. click the Start button, type "System Restore" in the search box, click System Restore, and then click Next.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
f. choose a restore point when your PC worked as expected, click Next and then click Finish.
g. restart your computer normally.

Keep us updated on the status of the issue.

Tags: Windows

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