Signing of documents with certified identification some users get valid message and other problems? Any idea?

Hello

Will sign us documents with a certified identification and some users get a valid status then that of other issues. Same type of certifcate KPN Corporate market CSP assuré CA

any idea?  Thank you

Natasja

It seems that some users have the certificate root in their 'approved identities' and others not. You have not specified which version of Acrobat you use but in Acrobat XI right - click signature, select "Show Signature Properties" and click on "Of the see the signatory certificate" button (in versions prior to Acrobat, it's the same thing, just the button is called a bit different, but with the same meaning). Next to view dialog box of the certificate on the left pane which shows the certification path. Select the top certificate of the page, then click on 'Confidence' tab on the right side. That do both in the facilities where you get the status valid and not. I bet where you get valid status the advanced certificate in the chain is approved and where he is unknown, it is not approved. You can directly add the confidence of this dialog box by clicking on the button "Add to approved identities".

Tags: Acrobat

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