Silent allways orange but work and volume/tone are not displayed.
I have a 1100-DV8T running win7 pro. Product #vf836av. Once Microsoft fixed a few issues that I noticed that the Mute button is still orange but works correctly. Settings mute, volume and tone do not appear on the screen when you use the touch buttons which makes it difficult to know what is happening. I guess that's probably a driver issue since it occurred when the pilot for a hard drive problem. I already tried a hard reset with no luck. Any suggestion? Any help would be appreciated.
Hello
Regarding the status of the mute LED, try the following.
Download IDT Audio Installer on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp48501-49000/sp48945.exe
One time finished, open windows control panel, open Device Manager and open sound, video and game controllers. Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.
When finished, restart the laptop.
Allow Windows to fully - charge it will automatically load an audio driver, but let just this complete. Then open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation. When this has completed, restart the computer again.
On-screen display for volume etc is provided by HP MediaSmart SmartMenu which can be downloaded from the following link.
http://ftp.HP.com/pub/SoftPaq/sp48501-49000/sp48552.exe
Once the installation is complete, you will need to restart the laptop.
Kind regards
DP - K
Tags: Notebooks
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