Silent monitoring of the IPCC Bureau

Hello

I'm having the problem that when a supervisor agent opened a monitoring office, monitored agent receives a pop-up alert message and makes the process not so "quiet".

Is it possible to disable this?

Kind regards

Here are the steps to turn off the alert POP when the supervisor clicks of silent monitoring.

1. open the Cisco Office administrator.

2 expand location then your 'server name' LCC.

3. Select "Configuration of the office.

4. from the toolbar above, select "oversight."

5 uncheck "notify oversight."

Tags: Cisco Support

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