Silverlight is installed but netflix does not recognize

Silverlight is installed but netflix does not recognize

Hi BradJohnson,
 
-You receive an error message related to the installation of Silverlight while trying to use Netflix?
 

This problem may occur if previous installed Silverlight is broken.

I suggest to delete and reinstall Silverlight as below:

1 refer to the following article to completely erase the Silverlight:

http://blogs.msdn.com/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-Silverlight-installation.aspx

2 clear the Temp folder

Clear files in the temp folder

============

1. click on the Start button, type C:\Windows\Temp, and then press ENTER.

2. press on Ctrl and A at the same time.

3. press SHIFT and delete at the same time.

4. click Yes to confirm.

3 enter the clean boot mode.

Tags: Windows

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