Sims 3 game downloaded from the EA Web site will not install on Windows 7
Initially, I bought the game when I got Windows Vista. Since Windows 7, whenever I try to install via the Download Manager, it comes up with an error that says:
PAPP:
PVENDOR:
PGUID:
$15.0.0.498
@Windows Vista Service Pack 0 (7600)
IE Version: 8.0.7600.16385
Is there a way or a compatibility pack that I can download that will make installing the game?
Method 1.
Configure the computer to clean boot and then try to install the game and check.
See the article below for instructions on how to start your computer in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.
Method 2.
If the problem persists I would recommend you contact EA games support:
http://www.EA.com/games/the-Sims-3
I hope this helps.
I hope this helps.
Thank you, and in what concerns:
Visit our Microsoft answers feedback Forum and let us know what you think.
Shekhar S - Microsoft technical support.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
Tags: Windows
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