Sims 3 (win7) and "device 0 cannot run this title, no video graphics card supported not detected."

Hello

I just got the Sims 3 for Christmas, and I can't get it started.

I just bought a new p7-1126 of hp computer that meets all the reqs as documented on the site of AMD System. (win7 64 bit, 1 TB hd, 6 GB ram, amd quad core 2.4 GHz processor)

This computer has an amd radeon hd 6550d graph with / 3 gb (I think) (which is more than 128 MB recommended)

and the drivers are up to date.

I get the error message "device 0 cannot run this title, no video graphics card supported not detected" and I can't seem to do anything to solve this problem.

I've uninstalled and reinstalled the Sims3 deluxe/ambitions three times now, with the expansion of ambitions installed so the third time.

I did a lot of other things as suggested in line when I did research but nothing works.

Help is appreciated and I hope we can get this fixed a problem. Thank you!!

Hello

Please provide information of the log of the event viewer.

Information on the Event Viewer log shows that there is a problem with your memory (0xc0000005 error code).

I suggest you run a diagnosis of memory on your computer and check if all goes well.

Click on the links below and follow the instructions on the article to test memory on your computer.

http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-know-if-my-computer-has-a-memory-problem

http://Windows.Microsoft.com/en-us/Windows7/diagnosing-memory-problems-on-your-computer

Provide us additional information. So that we can help solve you the problem on your computer.

Hope this information helps you.

Tags: Windows

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