Since update 6.2 (from 6.0) receives not the vcenter data

Hello

I've recently updated our device because these articles vRealize: How to Patch or upgrade VMware VRealize Operations Manager (vROps). Settlersoman - a colon in the world SDDC. and upgrade vRealize operations - this virtual boy.

When following the instructions that I was faced with the question of the version to download with windows based remote collectors or without. after consulting with the Forum (device update vrops - what should I do about remote collectors?) I finished the upgrade with:

Operations Manager - Virtual Appliance Operating System upgrade - vRealize vRealize_Operations_Manager-GO-OS - 6.2.0.3542056.pak

vRealize Operations Manager - Virtual Appliance (without Windows basic RC) update - vRealize_Operations_Manager - VA - 6.2.0.3528954.pak

After the upgrade, we noticed that vrops has not received updates of our vcenter Server (version 6.0.0 3339083 installed on windows server), graphics, badges, and measures either are not available, with the old values or just empty

Capture2.PNG:Capture.PNG

I confess that I don't understand that it's on vrops. I mainly use dashboards here and there to resolve different errors, but I started searching and received at the administration screen > management cluster and him, it seems that vrops lost the connection with our vcenter:

Capture3.PNG

I took a snapshot before the upgrade, but I was told it may not work because the upgrade will update the database as well.

What should I do?

My recommendation:

Open a SR on VMware support. May be necessary to adjust it on the postgres database.

Thank you

Tags: VMware

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