Since upgrading to OS XEl capitan 10.11.6 canon printers does not work

Hello everyone,

I went to use my canon printers today, (canon pixma ip4000 & canon Pro9000 MKii) and the system would go to print and it would come in place with the printer is not connected message. The printers were lit, and that they were connected to the system. I tried to use two printers and couldn't get anything to print.

I uninstalled the printer drivers and went to the Web site of Cannon to try to download the drivers again, but had no luck.

A Web site, I went to download the drivers detected etc I was running OS XEl capitan 10.11.6 and it says that there is no driver for this version available.

This could be the reason why I can't print due to the update of OS XEl capitan 10.11.6.

I haven't used my printer for a few months, but they worked very well the last time.

Any help on the matter would be great.

See you soon

royboytas

Yes, the incompatible drivers are probably the cause. Have you checked the tab updated App Store to see if there are new updates available? Otherwise, I call Canon and ask when they will be available for OS X 10.11.6.

Tags: Mac OS & System Software

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