Sites Web like Youtube always tell me that I have to upgrade my Firefox, because the one I have is not supported. But I have 3.6 and uninstalled and reinstalled twice now. What can I do?

For example, Youtube said: "your browser is no longer supported. Please switch to a modern browser. "

However, when I go to help > about Mozilla Firefox, it says I have version 3.6.13.

I just usually treat these annoying messages, but I'm currently stuck on a database that I need to get because of this problem, so I really need help!

Thank you!

This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons are changing the user agent string to show an old version of Firefox, even if you have the latest version installed.

You need to reset the user agent string so that it will correctly identify the version of Firefox you have installed, for more details on how to make and who see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Tags: Firefox

Similar Questions

  • my computer always tells me that I have like 23 viruses and deleted programs infected and he always does

    original title: virus

    my computer always tells me that I have like 23 viruses and deleted programs infected and he always does. and he tells me that I have to buy a program. and it does not allow me on the internet through regular channels. you are able to help to solve this you problem?

    It seems that you have been infected with fake antivirus malware. The goal is to get you into the details of credit card.

    See if you can find it in this list http://www.bleepingcomputer.com/virus-removal/ . Then follow the removal instructions.

    You may be able to find the removal instructions by entering the following in a search engine

    NameVirusIsUsing site: bleepingcomputer.com

    For example AVG Antivirus 2011 site: bleepingcomputer.com

  • I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?

    I have a subscription for photography (photoshop/lightroom) after a few days of testing, but the window of my creative cloud always tells me that I have 25 days to test and he should buy photoshop. What does that mean?

    Hi Kai,

    Please check the help below document:

    Applications creative Cloud back in test mode after an update until 2015 for CC

    However, the Adobe ID on the forums has no active members under him. Please confirm the other Adobe Id under which the subscription can be.


    Kind regards

    Sheena

  • I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay fo

    I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay for this service after I did. How can I add a password to open my document?

    Hi cj47163119,

    You need Acrobat application to secure your document with password. It seems that you use Acrobat Reader.

    Acrobat Reader is a free service and do not have this option.

    If you have Acrobat subscription, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

    For more help, see this KB doc: Security with passwords, Adobe Acrobat PDF files

    Kind regards

    Meenakshi

  • I am trying to install flash player, but he always tells me that I have not sufficient permissions

    Currently, I'm trying to download a Flash update on my MacBook Pro and he always tells me that I have not sufficient permissions to do so. After talking with the Apple support they said that there are no problems with my permissions user that I'm an admin so it's a matter of Adobe. I have the same problem of "permissions" when I try to save changes using photoshop and it drives me crazy. Any help would be appreciated.

    Hi Gina,

    Sorry for the inconvenience, using Photoshop and Flash update. Looks like there may be some permissions on system issues.

    Two ways to fix this-

    1. Repair your disk permissions - https://support.apple.com/en-us/HT201560
    2. Create a new user account and try to work on this account (create new accounts new own permissions) - es.html #Permissions blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issu

    Try these suggestions and let us know how it goes.

    Concerning

    Pete

  • Some sites Web, including Mozilla, seems to think that I use another version of Firefox that I use; How can I fix?

    I was trying to install an addon, but he said "Not available for Firefox 2.0.0.16" and did not allow me to install the addon. I haven't used this version of Firefox since... I don't know when. In fact I don't know that I've ever used this version on this computer. I have used several versions of xx 3. and running 4.0.1. I tried to uninstall and reinstall Firefox and I still have the problem. We can all sites, but I know for some Hotmail and Youtube also both incorrectly identify my version of browser.

    Something that you have changed your User agent.

    Your user agent shows as follows. You can click on «Details of the system more...» "to the right of your question original and made scroll to the bottom of this screen to see for yourself. This 'ffco7') looks like it was it not.

    Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.16; .NET CLR 2.0.50727; ffco7) Gecko/20080702 Firefox/2.0.0.16
    

    Follow the instructions in this article to see if that corrects your problem:

    You need to update the following. The Plugin version (s) below has / have been submitted with your question and is obsolete. You need to update in order to avoid the known security issues with the version (s) you have installed. Click on 'more system info... '. "to the right of your question to see what was included with your question.

    • Adobe Shockwave for Director Netscape plug-in, version 10.2
    1. Check your plugin versions on one of the following links:

    2. Update to Shockwave for Director
      • NOTE: this is not the same thing as Shockwave Flash; This installs the Shockwave Player.
      • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place, so you can find it).
      • When the download is complete, exit Firefox (file > exit)
      • Locate and double-click it in the installer that you just downloaded, let the complete installation.
      • Restart Firefox, and look at your plugins.
      • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox

    Show you several versions of the Java Console in your list of Extensions. You must delete those from the list below by following the instructions provided in this article: http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

    • Java Console 6.0.07 {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
    • Java Console 6.0.10 {CAFEEFAC-0016-0000-0010-ABCDEFFEDCBA}
    • Java Console 6.0.12 {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
    • Java Console 6.0.13 {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
    • Java Console 6.0.14 {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
    • Java Console 6.0.15 {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
    • Java Console 6.0.17 {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
    • Java Console 6.0.19 {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
    • Java Console 6.0.20 {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
    • Java Console 6.0.21 {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
    • Java Console 6.0.22 {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
    • Java Console 6.0.23 {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
    • Java Console 6.0.24 {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
  • I have windows xpsp3, when I received an update to windows player 11 he always tells me that I have to get mpeg2 r 3 why is my system not automatically updated to read dvd

    Why my only system able to play a dvd in windows Media Player 11 / always tells me to get codecs why when he has previously been plaing dvd mpeg and avi

    Hello Gerri121,

    Thank you for your message.  Try FFDShow Codec, I have included a link below.  This Codec is compatible with Windows Media Player 11.  Somehow, it seems that your previous Codec has been damaged or replaced.
    Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • I am logged on as administrator, but windows 7 always tell me that I have to you as an administrator

    I try to install new software and I only have one user on this laptop and when I check the user account States that I am administrator but still always tells me to open a session as long as administrator, and then try again... Help, please

    It may be that you must run the program itself, at a high level. Click with the right button on the setup of the program and in the context menu should be the run as Administrator option. Left click that and see if that fixes the problem.

    Even if you are connected with an admin account Windows protects against certain types of changes. If the installer is written with the guidelines from Microsoft that it would allow the control of user account to present a dialog to confirm the operation however older programs do not have this feature and just do not work.

  • My Windows Xp proffesional always tells me that I have randomly appears '38 of the virus' ads and said buy Xp anti-spyware how to fix?

    These things keep popping up and saying: I have the virus randomly they restart my computer and Xp anti-spyware says I virus. It won't let me uninstall things download and save my files. It is also said that Malware is attacking my computer. He also says that my files are infected. I do not have access to the administrator, and it is "infected" it too. Also my documents all went to I don't know where they all are and I have no ideas and can not find them

    Hmm, I would recommend to go in safe mode by pressing the F8 key for the system to start. When the list appears highlight the line that says safe mode and you'll get a bunch of lines on the screen, then it will continue in safe mode. Click Yes in the box that asks if you are sure you want to enter in safe mode, and then run FixNCR.reg. You may need to right-click on the file and then select run as administrator.

    I hope this helps.

    Jim

  • I just got the kit of the student and he always tells me that I have to buy all the different programs why?

    I just got the kit to the student which allows you to use all of the different programs, but when I click on one of them that he told me that I have to buy.  Why?

    If you have subscribed to a subscription of the cc, cc desktop application download and install, https://creative.adobe.com/products/creative-cloud

    Use the desktop application to install your programs of cc.

    If you have installed now that have been installed using a few other installers, uninstall, clean (use the CC cleaning tool to solve installation problems |) CC, CS3 - CS6), then install the desktop cc application.

  • CC always tells me that I have updated

    Several times when I turn on the computer that CC told me that I have updated. Today, he said that there were four.
    When I click on the CC application to update, it shows that all of the apps are already updated.

    CC updates0.JPG

    I just installed the Photoshop update yesterday and the new CC update. I'm under 64-bit Windows 8 and I am connected to the administrator account.

    CC updates1.JPG

    Notice how, at the top of the screen capture (image above), it says that I have an update.
    But when I click on it to see the update, it says that there is not. (See screen capture below)

    CC updates2.JPG

    It of extremely frustrating and convinces me that the CC app is seriously screwed upward.

    I am slot as 64-bit Windows 8 Pro. After posting my problem this morning, I went to Photoshop to see if the update has been installed actually. On Photoshop reported version 14.1.  I then ran the "Updates" since Photoshop function; He said an update was available and I installed it. After restarting the computer as the installer suggested everything was fine; CC now shows that all programs are updated; On Photoshop version 14.1.1 reports.

    The lesson of this seems to be that thought CC it installed the update, but did not, leaving in a contradictory state: "You have updates" and "all apps are up to date. While Photoshop itself could actually find and install the update successfully.

    These kinds of anomalies of update CC have happened several times in recent months. They all seem to be resolved later, with more or less an intervention on my part.

  • I am trying to open a web site called shark Groove and he always tells me that I have no ' adobe flash', but I do. I tried to open it in 'Internet Explorer' and it works? Do you have any idea how to solve this problem?

    I have version 3.6.13 Firefox and Windows XP. I don't know if I had something off or not? I put Firfox in safe mode to see if it would run faster, and since I'm now getting this message?

    There are 2 versions of Adobe Flash:

    • the version of the Plugin for Firefox and most other browsers
    • the only ActiveX for IE version (see: ActiveX)
    • Updated, you need to update as well

    You do not have the Plugin version installed for Firefox. Search for "Shockwave Flash" in tools > Modules > Plugins

    1. Install the Flash plugin to the latest version.

      • Download and SAVE to your desktop, so you can find the Setup program later
      • If you do not have the current version, click on the "Player Download Center" link on the 'download and information' or 'Download manual installers' below
      • Once the download is complete, exit Firefox
      • Click on the installer, you just download and install
        • Windows 7 and Vista: will need to right click on the installer and choose 'run as administrator '.
      • Launch Firefox and recheck your version or up to the download link below to test the installation
      • Download and information: http://www.adobe.com/software/flash/about/
        • Use Firefox to go to the site above to update the Firefox plugin (will also install the plugin for most other browsers, except IE)
        • Use IE to go to the site above to update the ActiveX to IE
      • Download manual installers.
  • Can you tell me how to fix the errors that this power of PC system always tells me that I have?

    This speed of continuous power to tell me I 863 errors and to remove, but first pay?  Is - is this legitimate?   Thank you Jan

    Hello Janet,.

    Power speed is a third-party driver software. Microsoft does not guarantee the aunthenticity of the application.

    If you are using Windows 7, you can try to run the troubleshooter of performance and check if it helps.

    Troubleshooting of Windows performance

    Check if there is information in Event Viewer which may help us to solve the problem:

    What are the information contained in the logs of the event (Event Viewer)?

  • Microsoft calls impromptu people to tell them that they have a virus and will help to get rid of it?

    I just got a phone call telling me that he has been detected Microsoft that I had a virus on my computer.  Asked if I was sitting in front of my computer.  I said NO and that I did not believe that him and hung up.  Microsoft did such a thing?  I never heard person called by a so-called Microsoft Tech in particular one who do not speak very well English. I don't want to be scammed.

    I just got a phone call telling me that he has been detected Microsoft that I had a virus on my computer.  Asked if I was sitting in front of my computer.  I said NO and that I did not believe that him and hung up.  Microsoft did such a thing?

    Laughing out loud
  • When I try to open the game Sims Deluxe 'fatal error' appears who says; "Game cannot start because the default graphics card does not support thousands of colors. Get out now. "

    My driver software is the latest version for my computer. The game keeps giving me this error message too. The Sims game that I didn't say not what are its requirements, but it is a very old game. 2003 is the year of the games. I tried to lower the resolution of my screen to the lowest setting and that did not help. Other options to try to make it work?

    Than you.

    Separated from -.

    https://answers.Microsoft.com/en-us/Windows/Forum/windows_8-gaming/when-i-try-to-open-the-Sims-Deluxe-game-a-fatal/e99fa5cf-7374-44d5-80c8-29538befa676

    You can try to install in compatibility mode and see if this will help; about the only other thing is you go on the game manufacturer and see if they have nothing else, you can try. It's perhaps the game just won't work in windows 8. Hope this helps and if you need another post to help and we will be happy to help you.

    The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it is

    employees, or any other Member of this forum.

    "When we try to take anything by itself, we find it hitched to everything else in the universe." -John Muir

Maybe you are looking for