sizing question

I have created a printable in photoshop CC, but when I try to print at Shutterfly/Walgreens/etc, it tries to crop the top and bottom of the document.  I have details at the outer sides that I don't want to lose.  I have the image of size as a 5 x 7 psd, up to what I'm doing wrong?  I am an amateur in the software and the Google search everything I'll - advice would be appreciated.

I went to Shutterfly and found this:

It would seem that Shutterfly does not print a complete picture of 5 x 7 to the stock size. I suggest that you read their specifications and reduce the size of your image file properly.

Tags: Photoshop

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