Slate 7 ultra voicetab 3901 phone no. problem recording

Recently, my slate 3901 ultra 7 phone record missing.  What file/list of incoming calls that were already in my phone, but it showed that the numbers instead of name in documents.  After somewhile to try again, retrieve it from phone name list is displayed again, but more time, it's disappear but only the incoming numbers.

I had to use ESET antivirus scanner phone my phone deeply and not found any virus & spy!

Please have everything to solve my problem, thanks a lot!

Hi there @valentleung

I understand that your phone is no longer displays call information you expect. I'm happy to help you.

I suggest that you back up the data to an external, if possible device and then try a reset for your VoiceTab:

HP tablets - performing a factory reset on your tablet (Android KitKat, Jelly Bean)

Follow the steps in the topic: reset of the HP Slate VoiceTab 6 or 7 VoiceTab slate

Let me know if it works for you.

Tags: HP Tablets

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