BlackBerry Smartphones phone new problem... Please help urgently...

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• BlackBerry Smartphones really annoying problem - please help

  I plugged the headset to my phone while I was on the plane yesterday.  Today, every time I try to make a call, I see that the phone has failed in this setting, so I don't hear anything, even if my headphones are no longer connected to the phone.  I have to press the menu button and then activate the handset.  I tried for a while to fix, but I gave up.  Can someone tell me please how to fix this?  Thank you!

  Really weird... try to put the helmet back, using it, and take out them, see if cela deativates it somehow.

• Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

  Hello!

  I hide a few photos on my BB Bold 9780, and now I can't find them.

  I found the help for this but it works for the CURVE.

  Please can someone help me get these pictures?

  Thank you!

  Hello and welcome to the community!

  This KB describes how:

  • KB18466 Hide or show pictures on the BlackBerry smartphone

  Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

  Good luck!

• Memory of the blackBerry Smartphones phone wiped after update - HELP!

  Hello

  I've just updated my blackberry software after that my computer asked me if I'd like to. Horror - the list of phonebook / contact (700 + phone numbers) has been completely gutted outside those who have e-mail addresses recorded. I need their return!

  New sms format also means that I can't write the empty texts without specifying a recipient first and I can't add contacts to my directory of the text message - I have to call them, hang up and go from there. Can I revert to the software I was using before that it was better miles and had my numbers!

  Help please! See you soon

  HI and welcome to the Forums!

  Via this procedure, you can install (upgrade, downgrade, reload) any bundle of BONES that is your BB model number:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  As you can see, it treats make a backup of your data before proceeding. When you did the update that you have been asked, he would have to offer to make a backup before he proceeded and then it should automatically did a restore when it was over. Something seems to have this, but I hope that the backup was already taken. Search your entire hard drive for files with the extension of the RPI (*.) IPD). Check the date and time of the results... the most recent is probably your best bet and if all goes well, was taken during the update. Use it as a source for restoring:

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  Good luck and let us know!

• BlackBerry Smartphones Recieving duplicate emails, please help!

  Hey,.

  I thought I found how to solve this problem, but I do not think!

  I had a BlackBerry "BOLD" (never locked) as a gift during a stay in the UNITED Arab Emirates. I recorded for their services and set up my email by phone account (prohibits the company, its never locked).

  I came back to the Canada and subscribed to the services of BB with my ISP (Rogers). I had deleted the email from my phone and added it but now I seem to get duplicates of all my messages from my Gmail account!

  Based on what I've read online, apparently my PIN needs to be released or something, but how to fix this? I hate having to receive 2 emails all the time, it's boring.

  Help, please. Your help will be greatly appreciated.

  EDIT: I would like to add that even when I delete my email through setting up account, I still receive emails on my Blackberry (and a single email). It seems that it is interconnected with my blackberry. How can I get rid of this?

  Mood

  My career has been able to solve the problem for me. Consider this topic resolved.

• BlackBerry smartphones "BOLD" white screen please help

  Hello everyone hope that someone will want to help with my problem. You see, I threw the phone on the floor the other day and showed a white screen, sometimes fainting in the normal display and sometimes what is the colorful stripes. spend 2 days and then my screen was just full of stripes of color, no white screen at all. I did some research and found that the concealment of the screen and reconnect the Ribbon of the screen might work. I did and he just came back to the white screen, no more color just scratches the white screen again. I watched tape of connection and its not teared, so don't know what else to do to fix. There was this other thing that coulded works but does not, and it was just the lock screen and pressing on the lower right of the screen by pressing the button 'p '. which didn't work either so if anyone can help, I'd appreciate it.

  Hello Rafarafa

  Welcome to http://supportforums.blackberry.com

  A friend has even trying to do what you do your screen is damaged

  Your screen is in disrepair and damaged.
  It is best that you take it to a specialized, reliable and guaranteed technical service.
  And comentale what happened.

  Remember that each screen has a unique code that works with your BB.

  Kind regards.

  • Answer you like me? You want to THANK? Click
  • If it was the SOLUTION click on "accept as Solution!

  #4LL   #ichooseBlackBerry10 @Gutijose14

• Torch 9800 blackBerry Smartphones does not start, please help

  My father was a game in his torch, then he suddenly crash like button works / stop does not work he removed the battery and reinsert it, after that bb keeps on restart loop I tried starting it works then I ask him to remove the application that does crash after reboot I can't transcribe this safe mode and the phone always reboot loop After downloading Director of office of BB I tried to connect the blackberry it recognizes torch 9800, but there is nothing I can do about it. After searching a bit I found "common files" apploader folder might help so I took the opportunity to remove the other app, still does not work in the end, I use apploader /resettofactory to reset the device, it shows a white screen with a bar saying wiping files. After reaching 100% and restart my phone still in restart loop. What should I do now?

  Thanks before

  Hello and welcome to the community!

  You really need get in Mode safe mode again so that you can reload your operating system. You would have gotten lucky that first time with the right timing on the keystrokes... Keep train... I remember it taking a lot try until I'm a model to go properly in Mode without failure.

  Otherwise, these articles may be useful:

  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

  Good luck!

• Browser blackBerry Smartphones does not work, please help.

  I have had my Blackberry for about a month and a half.  For the first weeks, the browser worked fine and everything was great.  But now, the browser does not work.  My email, twitter, facebook, etc. all are still working fine, but can not access anything through the browser.  Does anyone know why this might be?  I know that I have to take it to the company store, but I live in a Spanish speaking country and don't speak much Spanish.

  Thanks for any help!

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then please provide delicate symptoms of what's going on... "does not" isn't really we give good to go. Is there an error message any?

  Thank you!

• BlackBerry smartphones is someone going to help me or not?

  I have a storm 9530 with new operating system and did a reload a few times and still have the same problem... browser does not always work, but all the other features work on phone

  someone please help me with this problem

  lol, not sure it's a volunteer users, staff non - RIM, community support forum, not you? That has been very clearly stated in the user agreement you read when registered you for this forum...

  In any case, I replied to your other thread and in the future, please "bump" your're existing thread instead of starting a new one, with threats and rudeness. We are a friendly place and to ask kindly still.

• BlackBerry Smartphones BB8320 Internet problem with the upgrade to version 4.5

  I installed the software for my bb8320 with wifi.  Everything seemed to be going well with the upgrade.  Now I try to use my wifi and connect to the wireless router is fine.  When I try to connect to the internet, it gives me a problem.  It said unable to connect to the internet...

  I did have a problem with my wifi connection before the upgrade.  My bb does not plan for the data.

  If anyone has this problem and know how to solve this problem, please help me.

  Thank you

  You are trying to connect to one or more Web sites.

  in the BB browser, enter in this

  Mobile. BlackBerry.com

  What is going on?

• my Iphone 5 was automatically turned off, and then I couldn't go? What is the problem please help me?

  my Iphone 5 was automatically turned off, and then I couldn't go? What is the problem please help me?

  Have you tried to connect your iPhone to iTunes or the wall charger and let your iPhone for 5-10 minutes to charge its battery?

• BlackBerry Smartphones BB APP WORLD v. 1.1 PROBLEM - Please HELP!

  I am a new user/owner of a BB Curve 8330. In the options screen, it said c. 4.5.0.77 (Platform 3.2.0.51). I'm not sure what these numbers correlate exactly with (operating system, software device, etc.)-pathetically.

  This morning, I tried to upgrade to the new version 1.1 BB App World. I think I can get screwed up. When I installed it, it asked me if I wanted to remove the 1.0 version, and I said 'yes '. After installation of v. 1.1 and rebooting, I tried to use the new version and I always get the following error message:

  "BlackBerry App World is had problems connecting to the server BlackBerry App World. Check your network connections, and then try again. »

  My phone is not compatible with this version? I can't understand. I was going to download the 1.0 version and reinstall, but I can't seem to be able to find this version available for download.

  Please help - I don't know what to do.

  Thank you in advance,

  TDS

  PS: by the way, I know my network connections are fine. Everything works as it should.

  Here's the answer to the question I was trying to Irdawg a Newbie CrackBerry.com:

  Model: Curve 8330

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• BlackBerry Smartphones Re: 9360 Curve problem please help!

  An error occurred contacting the client BlackBerry World. If you have a content protection enabled on your device, please disable and try again. the same message that I get when connecting my laptop... Please help me

  I think that you... I think that you have tried. But, from what you say here, I have no idea exactly what you have tried. There are the specifics... The KB numbers would help. But telling us just what you have said so far we, we cannot say anything on what you actually tried and therefore cannot give you next steps as we have need to exclude what you have already tried. But you need to tell us exactly what you have tried (even once, would help the KB numbers).

  Please consider that we have only your words to guide us... nothing more than that. So far, your words have all the details to help us understand what you have already tried. I think you you tried something... I have no idea what it was.

  Thank you and let us know.

• BlackBerry Smartphones active new SIM - now phone SOS only

  Hi all. Have a little problem. I had to go back to an old 9700 When my current iPhone broke. I needed a new card SIM from the iPhone using a different card. When I called Rogers to activate the SIM everything was fine for about a minute. I received texts that were pending since Sunday when my iPhone broke. I had full bars etc. Once a minute, he went to SOS only. While I was on the phone with Rogers Tech Support I have reset and removed the battery and SIM and all the things they wanted me to. Everything looks good on their system, he said that the problem must be with the device.

  A bit on the device:

  Originally with Mobilicity in 2009. Opened and used with the wind. My father then used with Rogers and Fido. Since Sunday, when my phone broke, I used SIM card of my brother-in-law (he just swung at Rogers to the wind, but his plan has always been paid until the end of September) and the BB worked very well. If it worked correctly with a Rogers SIM.

  Now, I get the same problem with my brother-brother SIM. SOS only. No connection. What happened when active Rogers SIM card must have done something to the camera itself because now it does not connect to any of them. That both SIMs work as I have tested both in my wife's phone.

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  Thank you very much!

  Hello

  jvnanu wrote:

  The guy on the Support of Rogers suggested that perhaps the closed phone itself - but when I enter the settings advanced for the SIM card that everything is disabled in customization... so it appears not to be locked.

  He said that I should try to reinstall the OS, but that it will block the phone and I need to unlocked again.

  Is there anything else it could be? Will reinstall the OS relock the phone? Any other suggestions?

  First this... avoid this tech Rogers like the plague. He has no idea what he's talking about. All what he told you is simply not possible. Once MEP unlocked, a BB device can blocked at the factory. Nothing of what you have done or the facilities of any OS can relock a BB.

  I'd rather a complete security on the Device Wipe:

  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe

  Otherwise, a ResetToFactory WIPE:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  After each one, put it in the SIM card and switch on the device, and then make sure that the voice is through Rogers. Only then start to worry about getting all the data to work (if you subscribe BIS, in other words).

  If you want to get off the OS Reload path, then the easiest way is, on a PC (you can not do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below. (not applicable in your situation)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!