Slim Studio Dell Quad Q8300 - upgrade of the motherboard?

I was on the phone with tell and texts for HOURS, but nothing helped.  No one at Dell has a degree in computer science or of the USA to help me.  They do not speak English clearly, difficult to understand, etc..  (Where are the leaders in this mess?)  So I go here I hope to find someone who can help.

I have a Dell Q8300 Studio Slim.  I bought it in 2010 and I want to upgrade the processor to an i7, 16 Ram (I have 8 now).  The HDD is a 1 to.  When I'm on the phone with Dell, I mixed several times between sales and support.  Support told me that you can improve it buy buy CPU of them.  Then, they say that I need to talk to sales to sell me the part.  Sales agents tell me is NOT upgrade-able and they don't sell CPU? Then, they couldn't give me the name of the motherboard or model number (if it exists).

My fiance, who is a tech savvy guy and knows how to build them, got on the phone with them and Dell could not even answer simple and logical questions on a computer!

Does anyone know the following:

1. What is the name of the motherboard? Model number?

2. is it scalable?

3. where can I buy the CPU? RAM?

4. If I need to buy another computer, what other company can I go in addition to DELL?

Thank you.

Apologies that you might not get a quick response. The Q8300 is a CPU (processor) which was sold on many models of system. For me, to help determine what the hardware is compatible with your system, click on my DELL-username and send me a Message private with Dell's Service tag number. The number of Service Dell number is on a sticker at the back of the system. Depending on the age of the motherboard, chipset, etc, an i7 CPU may be a possibility. We'll see when I get the tag.

Tags: Dell Desktop

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