slow iMac
at the start of Apple is on the screen but stops wheel spinning - booted in safe mode - audited readers (ok) reinstalled OSX - restored from time machine
currently in safe mode - still have the same issues.
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-18 15:27:47
Download https://etrecheck.com EtreCheck
Duration 25: 42
Performance: poor
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: The computer is too slow
Hardware information: ⓘ
iMac (27 inch, mid 2011)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac12, 2
1 3.1 GHz Intel Core i5 CPU: 4 strands
4 GB OF RAM
BANK 0/DIMM0
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1333 MHz
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: unknown
Video information: ⓘ
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System software: ⓘ
OS X Lion mountain 10.8.5 (12F2560) - since the start time: about 2 hours
Disk information: ⓘ
WDC WD1001FALS-403AA0 disk0: (1 TB) (rotation)
< not mounted > (disk0s1) disk0s1: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (777,09 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5690H)
USB information: ⓘ
Apple Inc. FaceTime HD camera (built-in)
PNY Technologies USB 2.0 FD 16.36 GB
Untitled (disk1s1) < not mounted >: 16.36 GB
Harman/kardon SoundSticks
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Apple internal memory card reader
Computer, Inc. Apple IR receiver.
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/ System/Library/Extensions
jp.co.Canon.bj.print.BJSBP2DriverKext [no charge] (1.5.0 - 2016-06-18) [Support]
Launch system officers: ⓘ
com.apple.AirPlayUIAgent.plist [failure]
com.Apple.CoreServices.appleid.authentication.plist [failure]
[loaded] 4 tasks Apple
[loading] 118 tasks Apple
[operation] 20 tasks Apple
Demons of launch system: ⓘ
com.Apple.findmymac.plist [failure]
[loaded] 54 tasks Apple
[loading] 134 tasks Apple
[operation] 46 tasks Apple
Launch officers: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2012-03-16) [Support]
com.Epson.esua.Launcher.plist [no charge] (2016-03-28) [Support]
com.Google.keystone.agent.plist [no charge] (2016-03-03) [Support]
[no charge] com.oracle.java.Java - Updater.plist (2013-09-23) [Support]
com.Trusteer.rapport.rapportd.plist [no charge] (2016-03-19) [Support]
Launch of the demons: ⓘ
com.Adobe.fpsaud.plist [no charge] (2016-05-09) [Support]
com.Google.keystone.daemon.plist [no charge] (2016-03-03) [Support]
[no charge] com.oracle.java.Helper - Tool.plist (2013-09-23) [Support]
com.Trusteer.rooks.rooksd.plist [no charge] (2016-03-19) [Support]
net.sourceforge.MonolingualHelper.plist [no charge] (07 / 07/2014) [Support]
Launch User Agents: ⓘ
[no charge] com.adobe.AAM.Updater - 1.0.plist (2012-03-16) [Support]
com.adobe.ARM [no charge]. [...]. plist (2015-12-08) [Support]
com.Akamai.single - user - client.plist [no charge] (2015-09-23) [Support]
com.apple.AddressBook.ScheduledSync.PHXC... plist [no charge]
[no charge] com.apple.CSConfigDotMacCert-[...] @me.com - SharedServices.Agent.plist
User login items: ⓘ
Application of database Microsoft Daemon (/ Applications/Microsoft Office 2008 / Office/Microsoft Database Daemon.app)
TomTomHOMERunner hidden Application (~/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Dropbox application (/ Applications/Dropbox.app)
ElementsOrganizerSyncAgent Application (/ Applications/Adobe Photoshop elements 10/Adobe elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app)
EpsonLowInkReminderAgent Application (/ Applications/Software Epson Epson Ink Low Reminder.app/Contents/EpsonLowInkReminderAgent.app)
Other applications: ⓘ
[performance] [0 x 0-0 x 45045].org.mozilla.firefox
[performance] [0 x 0-0 x 59059].com.etresoft.EtreCheck
[loading] 370 tasks Apple
[operation] 97 tasks Apple
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 3.1.0.24 - SDK 10.8 (2013-03-11) [Support]
FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-24) [Support]
EPPEX plugin: 4.1.0.0 (2011-07-26) [Support]
AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-12-08) [Support]
AdobePDFViewer: version 9.0.0 (2016-01-04) [Support]
Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-24) obsolete! Update
JavaAppletPlugin: Java 8 update 91 build 14 version Check (2016-06-09)
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-25) [Support]
QuickTime Plugin: 7.7.1 (2016-02-08)
Silverlight: 4.0.60831.0 (07 / 07/2014) [Support]
iPhotoPhotocast: 7.0 (2010-04-26)
3rd party preference panes: ⓘ
Akamai NetSession preferences (2015-09-23) [Support]
Flash Player (2016-05-09) [Support]
Flip4Mac WMV (2013-01-09) [Support]
Java (2016-04-30) [Support]
Trusteer Endpoint Protection (2016-04-20) [Support]
Time Machine: ⓘ
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 222,25 GB
Destinations:
[Network] data
Total size: 2.00 TB
Total number of backups: 217
An older backup: 02/07/12 20:14
Last backup: 11/06/16 13:50
Size of backup drive: adequate
Size of backup 2.00 TB > (disc 222,25 GB X 3)
Top of page process CPU: ⓘ
55% ScreenSaverEngine
8% mdworker
PS 1%
1% fontd
0% WindowServer
Top of the process of memory: ⓘ
Firefox 373 MB
CalendarAgent 147 MB
ScreenSaverEngine 127 MB
WindowServer 74 MB
Finder of 74 MB
Information about virtual memory: ⓘ
31 MB of free RAM
3.97 GB used RAM
401 MB used Swap
Diagnostic information: ⓘ
June 18, 2016, 14:44:35 /Library/Logs/DiagnosticReports/firefox_2016-06-18-144435_[redacted].hang
/Applications/Firefox.app/Contents/MacOS/Firefox
June 18, 2016, 14:09:34 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-140934_[redact ed] .crash
System/Library/CoreServices/Dock.app/Contents/XPCServices/com. Apple.Dock.extra.xpc/Contents/MacOS/com.apple.dock.extra
June 18, 2016, 13:28:21 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-132821_[redact ed] .crash
June 18, 2016, 13:19:19 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131919_[redact ed] .crash
June 18, 2016, 13:17:10 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131710_[redact ed] .crash
June 18, 2016, 13:16:37 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131637_[redact ed] .crash
June 18, 2016, 13:16:29 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131629_[redact ed] .crash
June 18, 2016, 13:16:27 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-18-131627_[redact ed] .crash
18 June 2016, 12:39:04 self-test - spent
June 17, 2016, 23:44:23 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-234423_[redact ed] .crash
June 17, 2016, 21:14:21 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-211421_[redact ed] .crash
June 17, 2016, 21:04:46 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-210446_[redact ed] .crash
June 17, 2016, 20:29:57 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-202957_[redact ed] .crash
June 17, 2016, 20:19:56 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201956_[redact ed] .crash
June 17, 2016, 20:19:23 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201923_[redact ed] .crash
June 17, 2016, 20:19:15 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201915_[redact ed] .crash
June 17, 2016, 20:19:13 ~/Library/Logs/DiagnosticReports/com.apple.dock.extra_2016-06-17-201913_[redact ed] .crash
Open the Console in utilities & see if there are clues in these Rerorts diagnosis.
Especially, one of the Dock.
Tags: Mac OS & System Software
Similar Questions
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My computer is slow, and after having poking around, I see that Etrecheck could help diagnose the problem. I ran the program but I don't know what mean results. I hope that someone more experienced will know how to interpret and direct me in the right direction. I also ran the Apple Hardware Test and came with a very clear.
I am concerned about MacKeeper, isn't this adware / malware?
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-24 08:07:32
Download EtreCheck from https://etrecheck.com
Time 06:35
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
Description:
Programs run very slowly. A lot of delay. Indexing is also very slow.
iMac (21.5 inch, at the end of 2012)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac, 1920 x 1080
macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (418,18 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Hub keyboard Apple, Inc.
Fitbit Fitbit Inc. Base Station.
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
/ etc/sudoers, 2299 but file size expected 1563
Mac App Store and identified developers
/ Library/Extensions
com [no charge]. FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-21) [Support]
/ System/Library/Extensions
com [no charge]. Cycling74.driver.Soundflower (1.5.2 - 2016-09-21) [Support]
com.fitbit.galileo.FitbitUSBCable [no charge] (1.0 - SDK 10.10 - 2016-09-21) [Support]
com.MacAlly.IOKit [no charge]. MacallyICEKBDriver (1.0.0 - 2016-09-21) [Support]
[no charge] com.sony.driver.prs (1.0.1d1 - 2016-09-21) [Support]
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.15 - 2 - SDK 10.11 - 2016-09-21) [Support]
FanControlDaemon: Path: / Library/StartupItems/FanControlDaemon
ProTec6: Path: / Library/StartupItems/ProTec6
ProTec6b: Path: / Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
[I already deleted these]
[no charge] 6 tasks Apple
[loading] 170 jobs Apple
tasks of Apple 95 [performance]
[loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[no charge] 38 tasks of Apple
[loading] Apple 165 jobs
[running] Apple 101 jobs
[loaded] com.adobe.AAM.Updater - 1.0.plist (2016-08-30) [Support]
com.adobe.AdobeCreativeCloud.plist [running] (2016-06-24) [Support]
[loading] com.adobe.CS4ServiceManager.plist (2010-04-09) [Support]
com.Amazon.sendtokindle.Launcher.plist [running] (2015-11-13) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
com.kodak.BonjourAgent.plist [running] (2012-09-21) [Support]
[loading] com.oracle.java.Java - Updater.plist (2015-03-29) [Support]
[loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]
com.Wacom.wacomtablet.plist [running] (2015-11-03) [Support]
[loading] com.adobe.SwitchBoard.plist (2014-01-31) [Support]
com.Adobe.adobeupdatedaemon.plist [running] (2016-08-30) [Support]
com.Adobe.agsservice.plist [running] (2016-08-14) [Support]
[loading] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loading] com.adobe.versioncueCS4.plist (2011-01-15) [Support]
[loading] com.barebones.textwrangler.plist (2011-02-27) [Support]
com.CrashPlan.engine.plist [running] (2016-07-14) [Support]
[loading] com.ea.origin.ESHelper.plist (2015-05-11) [Support]
com.fitbit.galileod.plist [running] (2015-12-22) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2015-03-29) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-05-15) [Support]
[loading] com.adobe.ARM. [...]. plist (2010-02-27) [Support]
[loading] com.adobe.ARM. [...]. plist (2014-02-19) [Support]
com.Amazon.music.plist [running] (2015-05-02) [Support]
[loading] com.kodak.KODAK AiO Firmware Updater.plist (2016-09-22) [Support]
[loading] com.kodak.KODAK AiO Software Updater.plist (2016-09-23) [Support]
com.zeobit.MacKeeper.Helper.plist [no] (2011-07-24) [Support]
GrowlHelperApp Application (/ Incompatible Software/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Application of caffeine (/ Applications/Caffeine.app)
TextExpander Application (/ Applications/TextExpander.app)
Google Chrome application (Google Chrome.app/Applications /)
Dropbox application (/ Applications/Dropbox.app)
CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar)
Web of Google Earth plugin: 6.1 (2011-10-17) [Support]
Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-11-03) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]
FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-12-20) [Support]
DivXBrowserPlugin: 2.0 (2010-03-09) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) obsolete! Update
iPhotoPhotocast: 7.0 (2010-09-17)
SharePointBrowserPlugin: 14.5.8 - SDK 10.6 (2015-12-02) [Support]
AdobePDFViewer: 10.1.16 (2015-12-20) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-17) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-09) check the version of
Adobe Version Cue CS4 (2011-01-15) [Support]
Fan control (2007-10-27) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2010-11-23) [Support]
Java (2016-08-09) [Support]
WacomTablet (2015-11-03) [Support]
Time Machine not configured!
34% mdworker (15)
6% trustd (3)
4% WindowServer
kernel_task 2%
1% adobe CEF Helper (2)
Top of page process of memory: ⓘ
778 MB Google Chrome Helper (5)
Kernel_task 732 MB
377 MB mdworker (15)
Com.apple.WebKit.WebContent (2) 352 MB
270 MB Google Chrome
122 MB free RAM
7.88 GB used RAM (2.76 GB being cached)
Used Swap 0 B
Sep 24, 2016, 07:38:37 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-24-073837_ [redacted] .crash
/ Library/Application Support/Adobe / * / Adobe CEF CEF Helper Helper.app/Contents/MacOS/Adobe
Sep 24, 2016, 07:31:07 self-test - spent
September 23, 2016, ~/Library/Logs/DiagnosticReports/quicklookd_2016-09-23-125130_[redacted].crash 12:51:30
/ System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. App/Contents/MacOS/quicklookd
September 23, 2016, 11:24:43 ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-09-23-112443_[redacted].cra sh
com.adobe.cep.CEPHtmlEngine - 2015.5.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine/Applications/Adobe Photoshop 2015.5 CC/Adobe Photoshop CC
Sep 21, 2016, 03:59:45 PM/Library/Logs/DiagnosticReports/Adobe Bridge CS6_2016-09-21-155945_ [redacted].cpu_resource.diag [details]
/ Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
Sep 21, 2016, 15:02:42 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-21-150242_ [redacted] .crash
Sep 21, 2016, 14:04:41 /Library/Logs/DiagnosticReports/mdworker_2016-09-21-140441_[redacted].cpu_resou rce.diag [details]
/System/Library/frameworks/CoreServices.framework/frameworks/metadata.Framework/versions/A/Support/mdworker
September 21, 2016, ~/Library/Logs/DiagnosticReports/Applications_2016-09-21-135005_[redacted].cras 13:50:05 pm
/System/Library/PrivateFrameworks/StorageManagement.framework/plugins/Applicati ons.appex/Contents/MacOS/Applications
Sep 21, 2016, 01:42:05 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016 - 09-21-134205_ [redacted] .hang
/ Applications/Adobe Photoshop 2015.5 CC/Adobe Photoshop 2015.5.app/Contents/MacOS/Adobe Photoshop 2015.5 CC CC
Sep 21, 2016, 01:40:08 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016 - 09-21-134008_ [redacted] .hang
September 21, 2016, ~/Library/Logs/DiagnosticReports/Trash_2016-09-21-132031_[redacted].crash 13:20:31
/System/Library/PrivateFrameworks/StorageManagement.framework/plugins/trash.app ex/Contents/MacOS/Trash
Sep 21, 2016, 12:59:22 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-09-21-125922_ [redacted] .crash
/ Applications/utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud
September 21, 2016, ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-125035_[redacted].crash 12:50:35
/ Applications/utilities/Adobe Application Manager/*/Setup.app/Contents/MacOS/Setup
September 21, 2016, 12:44:49 ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-124449_[redacted].crash
September 21, 2016, ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-09-21-100909_[redacted 10:09:09] .crash
/System/Library/PrivateFrameworks/ParsecUI.Framework/versions/A/support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper
2 reasons that I see at a single glance, you have installed MacKeeper Malware, did the uninstall instructions and uninstall. Also, your Crashplan backup system is designed for continuous operation and is known to make slow systems. I would not recommend the use of this system or this time by backup only when you are not using the computer. Many users on these forums use local HD and Time Machine and then another external hard drive to create a clone of their system bootable using Carbon Copy Cloner or SuperDuper.
Finally, you have purchased a basic applications iMac system and driving high powered (using resources). Type to buy a scooter 10HP and he expects to go to commute 250 miles a day at 80 mph. It will simply not do!
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My late-2012, iMac 27 "is very slow. This is macOS Sierra crossing an external, thunderbolt SSD drive. It was not long before, but since the installation of the new operating system, the performance is terrible. For those of you who might argue that having an external SSD as drive of the master computer probably the origin of the problem, remember that the computer worked perfectly well at least a year like this.
I enclose below two screenshots with the record of my iMac. I also ran EtreCheck and I enclose the report below.
I would be really grateful if you could help me solve the problem. My MacBook Pro mid-2009 (2, 66 GHz Intel Core 2 Duo, 8 GB of RAM, internal SSD) is much faster than my iMac that makes no sense to me.
EtreCheck version: 3.0.4 (308)
Report generated 2016-09-22 14:57:33
Download EtreCheck from https://etrecheck.com
Time 05:01
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Computer is too slow
iMac (27-inch, late 2012)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 2
1 3.2 GHz Intel Core i5 CPU: 4 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
macOS Sierra 10.12 (A 16, 323) - since the start time: about an hour
APPLE disk HARD WDC WD10EALX-408EA0 disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) Volumes/Macintosh HD: 999,86 (Go 98,20 free)
TS256GSJM500 disk1: (256,06 GB) (Solid State - TRIM: No.)
EFI (disk1s1) < not mounted >: 210 MB
SSD of Macintosh (disk1s2) /: 255,20 (GB 138,90 free)
Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Logitech USB receiver
Apple Inc. Thunderbolt_bus.
TRANSCEND StoreJet
/ etc/sudoers, 2299 but file size expected 1563
/etc/sysctl.conf - file exists but not expected
/ etc/hosts - number: 20
Any where
[no charge] 6 tasks Apple
[loading] 159 jobs Apple
[running] Apple 106 jobs
[loaded] com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]
[no charge] 40 Apple jobs
[loading] 159 jobs Apple
Apple tasks 105 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (08 / 08/2013) [Support]
[loading] com.adobe.AdobeCreativeCloud.plist (08 / 08/2013) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.oracle.java.Java - Updater.plist (2013-07-10) [Support]
[loaded] com.teamviewer.teamviewer.plist (2015-09-30) [Support]
[loaded] com.teamviewer.teamviewer_desktop.plist (2015-09-30) [Support]
[loaded] net.culater.SIMBL.Agent.plist (2013-07-26) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-29) [Support]
com.edovia.screensconnect.daemon.plist [running] (2013-09-05) [Support]
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-03-13) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2015-08-15) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2013-07-10) [Support]
com.sonos.SonosLibraryServer.plist [running] (2016-09-09) [Support]
[loading] com.teamviewer.Helper.plist (2015-09-30) [Support]
[loaded] com.teamviewer.teamviewer_service.plist (2015-09-30) [Support]
[loading] com.tunnelbear.mac.tbeard.plist (2016-08-16) [Support]
[cannot] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-03-11) [Support]
[cannot] com.facebook.videochat. [entrenched passage] .plist (2014-08-11)
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-08-17)
[loading] com.shoebox.launched.plist (2016-08-16) [Support]
[loading] com.shoebox.launched.pliste (2016-08-16) [Support]
com.spotify.webhelper.plist [running] (2016-08-22) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox application (/ Applications/Dropbox.app)
AdobeAAMDetect: AdobeAAMDetect 2.0.0.0 - SDK 10.7 (2013-08-08) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-13) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-13) obsolete! Update
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
SharePointBrowserPlugin: 14.1.3 - SDK 10.6 (2013-07-11) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2013-07-10) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-19) check the version of
KKKKK install detector: unknown
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]
1Password - AgileBits - https://agilebits.com/onepassword (2016-08-26)
AdBlock - Michael Gundlach - https://getadblock.com (2015-09-12)
Ember - Realmac Software - http://realmacsoftware.com/ember (2013-07-15)
WhatFont - Liu Chengyin - http://chengyinliu.com/whatfont.html (2015-04-20)
Flash Player (2016-06-29) [Support]
Java (2016-08-19) [Support]
Perian (2011-07-24) [Support]
Login (2014-01-15) [Support] screens
Mobile backups: OFF
Automatic backup: NON - automatic backup disabled
Volumes to back up:
Macintosh SSD: Disc size: 255,20 GB disc used: 116,30 GB
Destinations:
1 TB [Local]
Total size: 999,86 GB
Total number of backups: 0
An older backup: -.
Last backup: -.
Size of backup drive: Excellent
Backup size 999,86 GB > (disk size 255,20 GB X 3)
7% Dropbox
5% kernel_task
4% finder
1% nsurlsessiond (2)
1% safari
Top of page process of memory: ⓘ
1.17 GB kernel_task
819 MB Safari
541 MB mdworker (21)
Finder 410 MB
Dropbox 410 MB
26 MB of free RAM
16 h 00 GB used RAM (7,77 GB being cached)
Used Swap 0 B
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-141526_[redacted].c 14:15:26
/ Library/PrivilegedHelperTools/screens_connectd
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-141515_[redacted].c 14:15:15
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-141511_[redacted].c 14:15:11
September 22, 2016, 13:47:32 ~/Library/Logs/DiagnosticReports/SIMBL Agent_2016-09-22-134732_ [redacted] .crash
/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app/Contents/MacOS/SIMBL agent
September 22, 2016, rash /Library/Logs/DiagnosticReports/screens_connectd_2016-09-22-132957_[redacted].c 13:29:57
September 22, 2016, 13:29:31 self-test - spent
September 22, 2016, 13:06:55 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130655_ [redacted] .crash
/Applications/Ember.app/Contents/library/LoginItems/Ember library Mediator.app/Contents/MacOS/Ember library mediator
September 22, 2016, 13:06:44 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130644_ [redacted] .crash
September 22, 2016, 13:06:35 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130635_ [redacted] .crash
September 22, 2016, 13:06:24 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130624_ [redacted] .crash
September 22, 2016, 13:06:14 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130614_ [redacted] .crash
September 22, 2016, 13:06:04 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130604_ [redacted] .crash
September 22, 2016, 13:05:54 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130554_ [redacted] .crash
September 22, 2016, 13:05:44 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130544_ [redacted] .crash
September 22, 2016, 13:05:34 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130534_ [redacted] .crash
September 22, 2016, 13:05:23 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130523_ [redacted] .crash
September 22, 2016, 13:05:13 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130513_ [redacted] .crash
September 22, 2016, 13:05:03 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130503_ [redacted] .crash
September 22, 2016, 13:04:53 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130453_ [redacted] .crash
September 22, 2016, 13:04:43 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130443_ [redacted] .crash
September 22, 2016, 13:04:33 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130433_ [redacted] .crash
September 22, 2016, 13:04:22 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130422_ [redacted] .crash
September 22, 2016, 13:04:12 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130412_ [redacted] .crash
September 22, 2016, 13:04:01 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130401_ [redacted] .crash
September 22, 2016, 13:03:51 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130351_ [redacted] .crash
September 22, 2016, 13:03:41 ~/Library/Logs/DiagnosticReports/Ember library Mediator_2016-09-22-130341_ [redacted] .crash
Uninstall the malware CleanMyMac you installed according to the instructions of developers. Then restart in Mode safe mode then restart normally and test. Mac OS requires no cleaning, antivirus or ANY third party maintenance apps to function well. If simply left alone and updated most Macs will work well for years.
-
Slow IMac... EtreCheck report help please
My iMac (late 2009) running Yosemite (10.10.5) was running really slow and beach balling. I ran EtreCheck but could use help interpretation and knowing that I can get rid of and what I shouldn't do. Thanks in advance!
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-16 10:00:16
Download EtreCheck from https://etrecheck.com
Time 03:53
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
Description:
slow down and get a lot of beach balls
iMac (21.5 inch, late 2009)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac10, 1
1 3.06 GHz Intel Core 2 Duo CPU: 2 strands
16 GB expandable RAM - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1067 MHz
0/DIMM1 BANK
OK 4 GB DDR3 1067 MHz
BANK 1/DIMM1
OK 4 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac, 1920 x 1080
OS X Yosemite 10.10.5 (14F1912) - time since started: about 7 days
WDC WD5000AAKS-40V2B0 disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 499,25 GB (45.50 GB free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
OPTIARC DVD RW AD - 5680H)
HGST G-DRIVE with USB 3.0 Thunderbolt 3 TB
EFI (disk2s1) < not mounted >: 210 MB
Backup of Volumes/TM TM backup (disk2s2): 3,00 (2.03 free) tuberculosis
Built-in ISight from Apple Inc..
Apple internal memory card reader
Seagate backup Mac Desktop + 2 TB
EFI (disk1s1) < not mounted >: 210 MB
Photos of Volumes/external external Photos (disk1s2): 2.00 TB free 1.60
Computer, Inc. Apple IR receiver.
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
/etc/sysctl.conf - file exists but not expected
Mac App Store and identified developers
/ System/Library/Extensions
com.leapfrog.codeless.kext [no charge] (2.0 - 2016-09-13) [Support]
com.leapfrog.driver.LfConnectDriver [no charge] (1.9.6 - SDK 10.7 - 2016-09-13) [Support]
[no charge] com.philips.iokit.DLconnect (5.7.2.17412 - 10.4 SDK - 2016-09-13) [Support]
[loading] com.rim.driver.BlackBerryUSBDriverInt (0.0.97 - 2016-09-13) [Support]
[no charge] 5 tasks of Apple
[loading] Apple 144 jobs
[running] Apple 63 jobs
[no charge] 46 Apple jobs
tasks of Apple 131 [loading]
tasks of Apple 86 [performance]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-16) [Support]
[cannot] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-15) [Support]
[loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]
com.newwellnesssolutions.DLconnectMonitor.plist [running] (2013-11-05) [Support]
[loading] com.oracle.java.Java - Updater.plist (12-01-2013) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2016-07-15) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-15) [Support]
com.Adobe.agsservice.plist [running] (2016-08-16) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-28) [Support]
com.CrashPlan.engine.plist [running] (2016-07-13) [Support]
com.fitbit.galileod.plist [running] (2015-06-19) [Support]
[loading] com.microsoft.autoupdate.helpertool.plist (2016-07-12) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2014-11-17) [Support]
[loading] com.microsoft.office.licensingV2.helper.plist (2016-02-12) [Support]
[loading] com.oracle.java.Helper - Tool.plist (12-01-2013) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2013-03-17) [Support]
[cannot] com.adobe.ARM. [...]. plist (2010-10-30) [Support]
[loading] com.apple.SafariBookmarksSyncer.plist (2010-11-16) [Support]
com.spotify.webhelper.plist [running] (2016-07-12) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
HP Scheduler application (/ Library/Application Support/Hewlett Packard/Software Update/HP Scheduler.app)
Photo Stream URL SMLoginItem (/ Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)
Default browser: 600 - SDK 10.10 (2015-08-23)
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-30) [Support]
NP_2020Player_WEB: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-16) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-15) [Support]
AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
Silverlight: 4.0.60531.0 (2013-07-31) [Support]
QuickTime Plugin: 7.7.3 (2016-09-07)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-15) obsolete! Update
iPhotoPhotocast: 7.0 (2010-04-24)
SharePointBrowserPlugin: 14.6.1 - SDK 10.6 (2016-02-19) [Support]
AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]
GarminGpsControl: 4.0.3.0 Release - SDK 10.6 (2012-08-22) [Support]
JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-02) check the version of
Flash Player (2016-06-28) [Support]
Java (2016-05-02) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,25 GB disc used: 453,75 GB
Outdoor photos: disc size: 2.00 TB disk used: 400,14 GB
Destinations:
Backup TM [Local]
Total size: TB 3.00
Total number of backups: 16
An older backup: 09/09/16, 18:57
Last backup: 16/09/16, 09:24
Size of backup drive: adequate
Size of backup 3.00 TB > (disc 853,89 GB X 3)
mdworker (13) 163%
3% WindowServer
3% kernel_task
1% fontd (2)
0% NotificationCenter (2)
Top of page process of memory: ⓘ
1.12 GB kernel_task
754 MB com.apple.WebKit.WebContent (4)
Softwareupdated 475 MB
459 MB CrashPlanService
Mds_stores 426 MB
7.10 GB of free RAM
8.90 used GB RAM (7.18 GB being cached)
Used Swap 0 B
September 14, 2016, /Library/Logs/DiagnosticReports/galileod_2016-09-14-235504_[redacted].crash 23:55:04
/ usr/local/bin/galileod
Sep 14, 2016, 07:34:43 /Library/Logs/DiagnosticReports/Photos_2016-09-14-073443_[redacted].cpu_resourc e.diag [details]
/Applications/photos.app/Contents/MacOS/photos
September 14, 2016, /Library/Logs/DiagnosticReports/galileod_2016-09-14-030007_[redacted].crash 03:00:07
delete the following from your computer, see the developer of the product websites for specific instructions for mac OS X, not just "drag them to the trash" in many cases, it does not remove these types of applications
Philips.IOKit
Leapfrog
newwellnesssolutions.
CrashPlan
Fitbit.
Spotify
then start in safe mode
Try safe mode if your Mac does not end commissioning - Apple Support
-
Samsung SSD500 on very slow iMac
10.11.4 iMac
I have the last 5K 27 "iMac with a Fusion drive. Blackmagic Disk Speed Test shows > 300 MB/sec in writing and > 800 MB / sec in reading.
I also have a Samsung SSD EVO 850 500 GB which is connected to the iMac via USB. Blackmagic shows that around 40 MB read/write.
I have the impression that USB 3.0 supports the higher transfer rate. So what could be the reason for the slow speed?
Thank you.
a fusion drive is just a combination small ssd as a hidden drive and a standard hard drive at low rpm.
on the USB connection for the external USB samung, USB slowing the SSD because its old data transfer protocol, is the reason why what USB 3.1 is being such a jerk. It has the ability to not get stuck on the transfer of files as a standard usb port. Now if the SSD was hooked by the thunderbolt port you would see an amount of data more fast transfer rates.
-
Hello
My iMac is slower and slower. From the beginning, he was already working in the 'return' for several minutes before I can even move the mouse. But also to open an application or a program, it takes forever. I downloaded etrecheck that cracks in the community have some information to start. I don't really understand what all these codes are for. I am a simple user. I bought a Mac because I was told that it's very user-friendly. But sometimes I have trouble with the easier tasks (manage my photos folders or move my iTunes music to a Samsung phone...).
Can someone help me to have my iMac as fast as it was at the beginning? Thank you.
EtreCheck version: 2.9.11 (264) report generated 2016-04-13 18:30:46 download EtreCheck from https://etrecheck.com 02:58 Performance DURATION: Excellent
Click the [Support] links to help with non-Apple products. Click [details] for more information on this line.
Problem: Computer is too slow
Hardware information: iMac (21.5 inch, mid 2011) [sheet] - [User Guide] - [warranty & Service] iMac - model: iMac12, 1 1 2.7 GHz Intel Core i5 CPU: 4-core 4 GB expandable RAM - [Instructions]
OK the BANK 0/DIMM0 2 GB DDR3 1333 MHz
OK the BANK 1/DIMM0 2 GB DDR3 1333 MHz
BANK 0/DIMM1 vacuum
BANK 1/DIMM1 vacuum
Bluetooth: Old - transfer/Airdrop2 not supported Wireless: en1: 802.11 a/b/g/n
Information on this video: AMD Radeon HD 6770 M - VRAM: 512 MB
iMac, 1920 x 1080
System software: OS X El Capitan 10.11.4 (15E65) - since the start time: about an hour
Disc information: WDC WD1001FALS-403AA0 disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB Macintosh HD (disk0s2) /: 999,35 go-go (782,35 free) Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-STDVDRW GA32N)
USB information: Apple Inc. FaceTime HD camera (built-in)
BRCM2046 Hub Apple Inc Apple Bluetooth USB host controller.
Receiver IR Apple Computer, Inc. Apple card reader
Lightning information: Apple Inc. Thunderbolt_bus.
Guardian: Mac App Store and identified developers
Kernel Extensions: / System/Library/Extensions
com.devguru.driver.SamsungComposite [no charge] (1.4.32 - 10.6 SDK - 2016-04-13) [/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns Supp ]
[no charge] [no charge] [no charge] [no charge]
- com.devguru.driver.SamsungACMControl (1.4.32 - 10.6 SDK - 2015-06-16) [Sup com.devguru.driver.SamsungACMData (1.4.32 - 10.6 SDK - 2015-06-16) [Supp com.devguru.driver.SamsungMTP (1.4.32 - SDK 10.5 - 2015-06-16) [Support] com.devguru.driver.SamsungSerial (1.4.32 - 10.6 SDK - 2015-06-16) [Support] ]]
Launch system officers: [loaded] 8 Apple tasks [loading] 158 Apple [run] 72 Apple task tasks
Launch system demons: [loaded] 45 Apple tasks [loading] 156 Apple [run] 88 Apple task tasks
Agents start: com.google.keystone.agent.plist [loading] (2016-03-03) [Support] [loading] com.oracle.java.Java - Updater.plist (2013-02-24) [Support]
Launch the demons:
[loading] [loading] [loading] [loading] [loading]
- com.Adobe.fpsaud.plist (2016-04-05) [Support] com.google.keystone.daemon.plist (2016-03-03) [Support] com.macpaw.CleanMyMac3.Agent.plist (2016-04-09) [Support] com.oracle.java.Helper com.microsoft.office.licensing.helper.plist - Tool.plist (2013-02-24) (02-04-2012) [Support] [Support]
User Agents launch: com.macpaw.CleanMyMac3.Scheduler.plist [loading] (2016-04-09) [Support]
o
[failure] com.wondershare.AnjoyTunesHelper.plist (2016-04-09) [Support]
User Login Items: fuspredownloader Programm hidden (~/Library/Application Support /.) WAS / fuspredownloader. KiesAgent Programm hidden (/ Applications/Kies.app/Contents/MacOS/KiesAgent.app)
Other applications:
[performance] [performance] [performance] [performance] [loading] [performance]
- OpenObject.fuspredownloader.81312 com.intego.virusbarrierplus.agent com.samsung.MediaToolsService.75552 com.yourcompany.KiesAgent.76192
Apple 400 180 Apple tasks tasks
Plug-ins Internet: JavaAppletPlugin: Java 8 update 77 build 03 (2016-04-05), check the version
FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support] QuickTime Plugin: 7.7.3 (2016-04-09) Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support] default browser: 601 - SDK 10.11 (2016-04-09) SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-20) [Support] iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-26)
User Plug-ins internet: kkkkk install detector: unknown Unity Web Player: UnityPlayer version 2.6.1f3 (2011-09-01) [Support]
3rd party preference panes: Flash Player (2016-04-05) [Support] Java (2016-04-04) [Support]
Time Machine: Skip file system: backups Mobile No.: DISABLE the automatic backup: YES Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 216,99 GB Destinations:
Backup of Enrico [network] total size: GB 446,28 Total number of backups: 94 older backup: 07.02.15, 11:04 last backup: 13.04.16, 17:22 backup disk size: too small
446,28 GB backup size < (disc 216,99 GB X 3)
one
Top processes by CPU: 50% mdworker (9)
8% 3% 2% coreaudiod 2% kernel_task WindowServer backupd
Top of the process of memory:
532 MB 295 MB MB MB 225, 201 172MO
kernel_task com.apple.WebKit.WebContent (2) iTunes Finder mds_stores
Information of virtual memory: 60 MB free RAM 3.94 GB used RAM (1.08 GB put in cache) used Swap 0 B
Diagnostic information: April 13, 2016, 17:27:10 self-test - spent
You have 3 major problems. First is you have com.macpaw.CleanMyMac3 installed, which is considered to be malware and should be uninstalled. Contact the developer for instructiosn on how to uninstall. OS X does NOT have any cleaning, anti-virus or third party maintenance utilities! OS X is extremely elegant and safe and will work well for years if kept up-to-date and another one left.
Problem # 2 is that you have com.intego.virusbarrierplus installed, refer to my first paragraph!
The second major problem is that your system is starved of RAM. While 4 GB RAM had a lot of RAM when Snow Leopard 10.6.x was installed on your computer, it is considered a bare minimum with El Capitan. I would first of all be reacting to problems #1 and 2 and then see how the machine works. If performance does improve not then consider the upgrade of RAM.
-
very slow iMac, running el Capitan
My iMac has been gradually slow down over the months. I thought that the update to el Capitan would have helped, but it didn't - but I don't think he's done worse. Every thing I do on the Mac is slow. When I opened the window of the application of the sidebar, it takes several seconds to draw all icons. Opening of Firefox or Safari takes minutes and moving between tabs is almost impossible.
I repaired disk permissions, zap my PRAM, reset the SMC and booted in safe mode and Open firefox has a little faster but the opening request file has been slower. Perhaps. It was probably the same substantially.
I have an iMac running 10.11.4, with Intel core i5 2.7 GHz, 8GM memory and 470 GB free on the hard drive. Activity monitor shows that the activity monitor using most of the CPU (1.6%) with Firefox on the same.
I am really frustrated with this. I thought my computer was pretty new, but can I do? Thanks for any help.
Because it seems as popular to do something, I have downloaded and run Etrecheck. Pasted below results. Thanks to all those who can help you.
EtreCheck version: 2.9.10 (261)
Report generated 2016-03-29 10:08:39
Download https://etrecheck.com EtreCheck
Time 05:39
Performance: average
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: The computer is too slow
Description: Everything is too slow. Inspired by the icons in windows and slowly moving between applications.
Hardware information: ⓘ
iMac (21.5 inch, at the end of 2012)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Video information: ⓘ
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac, 1920 x 1080
System software: ⓘ
OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour
Disk information: ⓘ
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (527,38 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
USB information: ⓘ
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Launch system officers: ⓘ
[loaded] 7 tasks Apple
[loading] 165 tasks Apple
[operation] 66 tasks Apple
Demons of launch system: ⓘ
[loaded] 43 tasks Apple
[loading] 160 tasks Apple
[operation] 85 tasks Apple
Launch officers: ⓘ
com.adobe.AAM.Updater [no charge] - 1.0.
plist (2015-05-10) [Support]
[loading] com.google.keystone.agent.plist (2016-03-05) [Support]Launch of the demons: ⓘ
[loading] com.adobe.fpsaud.plist (2016-03-18) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-05) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
[loading] com.sharpcast.xfsmond.plist (2009-06-04) [Support]Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2010-02-28) [Support]
[operation] com.akamai.single - user - client.plist (2015-09-23) [Support]
[loading] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]
[loading] com.pia.pia_manager.plist (2015-12-10) [Support]
[operation] com.spotify.webhelper.plist (2016-02-21) [Support]User login items: ⓘ
AppTrap asks (~ / Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)Other applications: ⓘ
[ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper
[ongoing] se.konstochvanligasaker.AppTrap.96352
[loading] 407 tasks Apple
[operation] 166 tasks AppleInternet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
Web of Google Earth plugin: 6.1 (2013-08-26) [Support]
Default browser: 601 - SDK 10.11 (2016-03-28)
Flip4Mac WMV Plugin: 2.2.1.11 (2013-08-26) [Support]
CouponPrinter-FireFox: Version 1.0.11 (2013-08-27)
Silverlight: 5.1.40728.0 - SDK 10.6 (2015-08-19) [Support]
FlashPlayer - 10.6: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support]
QuickTime Plugin: 7.7.3 (2016-03-28)
Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-24) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2013-08-27)
AdobePDFViewer: 9.5.5 (2013-08-27) [Support]
GarminGpsControl: output 2.9.1.0 (2013-08-26) [Support]
SharePointBrowserPlugin: 14.2.0 - SDK 10.6 (2013-08-27) [Support]
JavaAppletPlugin: 15.0.1 - version Check SDK 10.7 (2014-06-14)The internet user Plug-ins: ⓘ
Picasa: 1.0 (2009-01-06) [Support]
RealPlayer Plugin: Unknown (2015-04-13) [Support]The Safari Extensions: ⓘ
1Password (2016-03-29)3rd party preference panes: ⓘ
Akamai NetSession preferences (2015-09-23) [Support]
AppTrap (2008-02-11) [Support]
Flash Player (2016-03-18) [Support]
Flip4Mac WMV (2013-08-26) [Support]
Perian (2011-07-23) [Support]Time Machine: ⓘ
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 471,96 GB
Destinations:
Time Machine [Local]
Total size: 623,79 GB
Total number of backups: 47
An older backup: 29/07/15 01:00
Last backup: 27/10/15, 18:48
Backup disk size: too small
623,79 GB backup size < (disc 471,96 GB X 3)Florida backup [Local]
Total size: 2.00 TB
Total number of backups: 48
An older backup: 02/11/15, 21:13
Last backup: 29/03/16, 08:22
Size of backup drive: adequate
Size of backup 2.00 TB > (disc 471,96 GB X 3)Top of page process CPU: ⓘ
2% WindowServer
1% mdworker (3)
1% kernel_task
0% systemstatsd
0% fontdTop of the process of memory: ⓘ
Kernel_task 699 MB
Ocspd 164 MB
Mdworker (3) 123 MB
UserEventAgent (2) 115 MB
WindowServer 115 MBInformation about virtual memory: ⓘ
2.31 GB of free RAM
5.68 GB used RAM (2,00 GB being cached)
Used Swap 0 BDiagnostic information: ⓘ
29 March 2016, 09:58:57 self-test - spent -
My iMac is slow and I get the beachball all the time. Some of the apps freeze. I can get some work, but it is terribly slow. I deleted web history, etc and then downloaded and ran EtreCheck. Can someone help me interpret the results?
EtreCheck version: 2.9.10 (261)
Report generated 2016-03-20 14:58:22
Download EtreCheck from https://etrecheck.com
Time 03:49
Performance: good
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
Description:
Computer is very slow and beachballing. May work, but the slow pace and sometimes requests simply stop responding.
iMac (21.5 inch, mid-2010)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 2
1 3.06 GHz Intel Core i3 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
Vacuum
BANK 1/DIMM0
Vacuum
0/DIMM1 BANK
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM1
OK 2 GB DDR3 1333 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 4670 - VRAM: 256 MB
iMac, 1920 x 1080
OS X El Capitan 10.11.3 (15 d 21) - since the start time: about 2 hours
WDC WD5000AAKS-40V6A0 disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 499,25 (Go 290,40 free) - 346 errors
Drive failure!
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-STDVDRW GA32N)
Hub keyboard Apple, Inc.
Apple, Inc. Apple Keyboard
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
HGST G-DRIVE slim GB 7200 500.11
EFI (disk1s1) < not mounted >: 210 MB
G - DRIVE slim (disk1s2) / Volumes/G-DRIVE slim: 499,76 (Go 165,49 free)
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Mac App Store and identified developers
com.Apple.cloudphotosd.plist [failure]
[loaded] 7 tasks Apple
[loading] 154 tasks Apple
[operation] 74 tasks Apple
[loaded] 45 tasks Apple
[loading] 155 tasks Apple
[operation] 88 tasks Apple
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-11-11) [Support]
[loading] com.oracle.java.Java - Updater.plist (2013-04-29) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2015-11-11) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-11-11) [Support]
[loading] com.adobe.fpsaud.plist (2016-03-07) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2013-04-29) [Support]
[loading] com.oracle.java.JavaUpdateHelper.plist (2014-01-25) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-05-04) [Support]
com.apple.AddressBook.ScheduledSync.PHXC... plist [loading]
com.apple.SafariBookmarksSyncer.plist [loading]
GrowlHelperApp application (/ Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper hidden UNKNOWN (missing value)
AdobeResourceSynchronizer hidden UNKNOWN (missing value)
Dropbox application (/ Applications/Dropbox.app)
HughesNet status Meter hidden UNKNOWN (missing value)
HughesNet status Meter hidden UNKNOWN (missing value)
ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
StatusMenu Application (/ Incompatible Software/StatusMenu.app)
[ongoing] com.arcsoft.Daemon.8672
[ongoing] JP.co.Canon.cijscannerregister.68192
[loading] 400 tasks Apple
[operation] 187 tasks Apple
JavaAppletPlugin: updated Java 8 45 (07 / 07/2015) check the version of
FlashPlayer - 10.6: 21.0.0.182 - SDK 10.6 (2016-03-15) [Support]
QuickTime Plugin: 7.7.3 (2016-01-13)
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-15) [Support]
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-15) [Support]
Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-15) [Support]
Default browser: 601 - SDK 10.11 (2016-01-13)
Silverlight: 4.0.60129.0 (2011-04-10) [Support]
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-21)
Flash Player (2016-03-07) [Support]
Growl (2011-11-08) [Support]
Java (07 / 07/2015) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 499,25 GB disc used: 208,85 GB
Destinations:
G - DRIVE slim [Local]
Total size: 499,76 GB
Total number of backups: 76
An older backup: 14/05/14, 09:17
Last backup: 20/03/16, 14:38
Backup disk size: too small
499,76 GB backup size < (disc 208,85 GB X 3)
3% launchd
2% WindowServer
kernel_task 2%
1% fontd
0% ConnectService
Top of page process of memory: ⓘ
467 MB kernel_task
389 MB com.apple.WebKit.WebContent (4)
Mdworker (14) 225 MB
Mds_stores 184 MB
Softwareupdated 176 MB
189 MB free RAM
3.81 GB used RAM (1.43 GB being cached)
118 MB used Swap
March 20, 2016, 14:57:11 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145711_[redacted].cras
com Apple.cloudphotosd - /System/Library/CoreServices/cloudphotosd.app/Contents/MacOS/cloudphotosd
March 20, 2016, 14:53:36 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145336_[redacted].cras
March 20, 2016, 14:51:38 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145138_[redacted].cras
March 20, 2016, 14:50:45 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-145045_[redacted].cras
March 20, 2016, 14:49:39 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144939_[redacted].cras
March 20, 2016, 02:48:14 PM/Library/Logs/DiagnosticReports/TurboTax 2015_2016-03-20-144814_ .hang [deleted]
/ Applications/TurboTax business home 2015.app/Contents/MacOS/TurboTax 2015
March 20, 2016, 14:47:52 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144752_[redacted].cras
March 20, 2016, 14:45:19 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144519_[redacted].cras
March 20, 2016, 14:43:40 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144340_[redacted].cras
March 20, 2016, 14:42:26 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144226_[redacted].cras
March 20, 2016, 14:41:48 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-144148_[redacted].cras
March 20, 2016, 14:39:45 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143945_[redacted].cras
March 20, 2016, 14:37:56 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143756_[redacted].cras
March 20, 2016, 14:36:35 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143635_[redacted].cras
March 20, 2016, 14:36: ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143600_[redacted].cras
March 20, 2016, 14:34:03 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143403_[redacted].cras
March 20, 2016, 14:31:40 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143140_[redacted].cras
March 20, 2016, 14:31 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-143100_[redacted].cras
March 20, 2016, 14:29:56 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-142956_[redacted].cras
March 20, 2016, 14:28:01 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-142801_[redacted].cras
March 20, 2016, 14:26 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-142600_[redacted].cras h
March 20, 2016, 12:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124600_[redacted].cras
March 20, 2016, 12:45:02 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124502_[redacted].cras
March 20, 2016, 12:43:55 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124355_[redacted].cras
March 20, 2016, 12:41:59 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-124159_[redacted].cras
March 20, 2016, 12:39:38 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123938_[redacted].cras
March 20, 2016, 12:38:12 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123812_[redacted].cras
March 20, 2016, 12:36:55 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123655_[redacted].cras
March 20, 2016, 12:36:11 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123611_[redacted].cras
March 20, 2016, 12:34:13 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123413_[redacted].cras
March 20, 2016, 12:31:08 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-123108_[redacted].cras
March 20, 2016, 12:29:59 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122959_[redacted].cras
March 20, 2016, 12:28:24 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122824_[redacted].cras
March 20, 2016, 12:27:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122742_[redacted].cras
March 20, 2016, 12:25:38 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122538_[redacted].cras
March 20, 2016, 12:23:41 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122341_[redacted].cras
March 20, 2016, 12:22:41 am ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122241_[redacted].cras
March 20, 2016, 12:21:40 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-122140_[redacted].cras
March 20, 2016, 12:19:56 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-121956_[redacted].cras
March 20, 2016, 12:17:22 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-121722_[redacted].cras
March 20, 2016, 12:16:22 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-20-121622_[redacted].cras
March 20, 2016, 12:10:22 self-test - spent
March 19, 2016, 16:10:23 ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-03-19-161023_ [redacted] .crash
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking
March 18, 2016, 17:51:35 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-175135_[redacted].crash
/System/Library/PrivateFrameworks/CloudKitDaemon.Framework/support/cloudd
March 18, 2016, 17:45:05 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-174505_[redacted].crash
March 18, 2016, 17:18:55 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-171855_[redacted].crash
March 18, 2016, 16:57:07 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-165707_[redacted].crash
March 18, 2016, 12:37:58 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-123758_[redacted].crash
March 18, 2016, 12:27:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122742_[redacted].cras
March 18, 2016, 12:25:55 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122555_[redacted].cras
March 18, 2016, 12:23:46 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-122346_[redacted].crash
March 18, 2016, 12:23:45 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122345_[redacted].cras a.m.
March 18, 2016, 12:21:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122142_[redacted].cras
March 18, 2016, 12:20:47 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-122047_[redacted].crash
March 18, 2016, 12:20:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-122046_[redacted].cras
March 18, 2016, 12:17:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121742_[redacted].cras
March 18, 2016, 12:16:02 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121602_[redacted].cras
March 18, 2016, 12:13:42 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121342_[redacted].cras
March 18, 2016, 12:11:59 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-121159_[redacted].cras
March 18, 2016, 12:09:35 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120935_[redacted].cras
March 18, 2016, 12:07:42 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120742_[redacted].cras h
March 18, 2016, 12:05:36 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120536_[redacted].cras
March 18, 2016, 12:03:39 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120339_[redacted].cras
March 18, 2016, 12:02:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120246_[redacted].cras
March 18, 2016, 12:02:16 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120216_[redacted].cras h
March 18, 2016, 12:01:10 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-18-120110_[redacted].crash
March 18, 2016, 12:01:07 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-18-120107_[redacted].cras
March 17, 2016, 22:50:16 ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-225016_[redacted].cras h
March 17, 2016, 22:48:26 PM ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-224826_[redacted].cras
March 17, 2016, 22:46:57 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-224657_[redacted].cras
March 17, 2016, 22:43:46 pm ~/Library/Logs/DiagnosticReports/cloudphotosd_2016-03-17-224346_[redacted].cras
March 17, 2016, 17:55:41 ~/Library/Logs/DiagnosticReports/cloudd_2016-03-17-175541_[redacted].crash
It says right in the report. Your hard drive is dying. You need to replace it immediately. A dead hard drive makes the system VERY slow and gives the beach balls frequent because the disc is a failure and the operating system is waiting to read things. It can be very frustrating.
I see that you have the time Machine; If all goes well, there is a recent backup. I wouldn't crash my most recent backups as you have damaged data on your drive.
-
My iMac running very slowly for months. I don't know if it started before I upgraded to El Capitan or after.
I ran disk several times utility. Each time, he tells me that everything is fine.
I ran etreCheck and got the following report. I don't know what to do, if anything, with one of the info:
EtreCheck version: 2.9.6 (256)
Report generated 2016-02-20 16:30:35
Download EtreCheck from http://etrecheck.com
Duration 13:27
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Could not complete the following internal tasks:
/ usr/sbin/system_profiler - xml SPExtensionsDataType
Problem: Computer is too slow
iMac (27 inch, mid 2011)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac12, 2
1 2.7 GHz Intel Core i5 CPU: 4 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1333 MHz
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour
ST31000528AS disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (764,86 free) - a drive failure error!
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-STDVDRW GA32N)
Western Digital My Passport 070 has 999,5 GB
EFI (disk1s1) < not mounted >: 210 MB
Backups Time Machine (disk1s2) Volumes/Time Machine backup: 999,16 (Go 766,23 free)
Computer, Inc. Apple IR receiver.
Card reader Apple
Apple Inc. FaceTime HD camera (built-in)
Generic USB earphone-Microphone
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ Library/Extensions
[loading] com.sophos.kext.sav (9.4.52 - SDK 10.9 - 2016-02-10) [Support]
[loading] com.sophos.nke.swi (9.4.52 - SDK 10.9 - 2016-02-10) [Support]
/ System/Library/Extensions
com.Canon.cups.fax.print.kext.usbprintclass [no charge] (4.0.0 - SDK 10.5 - 2016-02-10) [Support]
com.devguru.driver.SamsungComposite [no charge] (1.4.18 - 10.6 SDK - 2016-02-10) [Support]
[no charge] com.rim.driver.BlackBerryUSBDriverInt (0.0.39 - 2016-02-10) [Support]
[no charge] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39 - 2016-02-10) [Support]
[loading] net.telestream.driver.TelestreamAudio (1.0.6 - 10.6 SDK - 2016-02-10) [Support]
/System/Library/Extensions/ssuddrv.kext/contents/plugins
com.devguru.driver.SamsungACMControl [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]
com.devguru.driver.SamsungACMData [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]
com.devguru.driver.SamsungMTP [no charge] (1.4.18 - SDK 10.5 - 2014-01-27) [Support]
com.devguru.driver.SamsungSerial [no charge] (1.4.18 - 10.6 SDK - 2014-01-27) [Support]
[loading] 168 tasks Apple
[operation] 68 tasks Apple
[loading] 199 tasks Apple
[operation] 88 tasks Apple
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-30) [Support]
[operation] com.rim.BBLaunchAgent.plist (2010-04-30) [Support]
[operation] com.sophos.uiserver.plist (2015-09-24) [Support]
[operation] jp.co.canon.CUPSCMFP.BG.plist (2012-11-21) [Support]
[operation] jp.co.canon.UFR2.BG.plist (2012-11-21) [Support]
[loading] org.macosforge.xquartz.startx.plist (2012-08-27) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2015-10-30) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-30) [Support]
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[operation] com.rim.BBDaemon.plist (2010-04-30) [Support]
[loading] com.sharpcast.xfsmond.plist (2016-02-10) [Support]
[operation] com.sophos.common.servicemanager.plist (2016-02-10) [Support]
[operation] com.speedtools.scheduleagent.plist (2012-10-17) [Support]
[loading] org.macosforge.xquartz.privileged_startx.plist (2012-08-27) [Support]
[failure] com.adobe.ARM. [...]. plist (2011-07-27) [Support] [details]
[not] [email protected]- SharedServices.Agent.plist [details]
com.google.GoogleContactSyncAgent.plist (2012-08-23) [failure] [Support] [details]
[loading] com.google.keystone.agent.plist (2015-12-29) [Support]
GrowlHelperApp UNKNOWN (missing value)
iTunesHelper hidden UNKNOWN (missing value)
RescueTime hidden UNKNOWN (missing value)
Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
SugarSync Manager UNKNOWN (missing value)
ToneSync UNKNOWN (missing value)
SugarSync Application (/ Applications/SugarSync.app)
Dropbox application (/ Applications/Dropbox.app)
KiesAgent hidden UNKNOWN (missing value)
fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)
StatusMenu Application (/ Incompatible Software/StatusMenu.app)
[operation] 2BUA8C4S2C.com.agilebits.onepassword - osx-helper (2016-02-19)
6.0.77792 [ongoing] (2012-09-02)
[performance] OpenObject.fuspredownloader.80032 (2014-04-10)
com [running]. SugarSync.SugarSync.61472 (2015-09-28)
[operation] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck (2016-02-20)
[operation] com.getdropbox.dropbox.4832 (2016-02-18)
[operation] com.sharpcast.xfsmond.F61C0E5C-67A6-40E2-A8F1-7071371100AA
[ongoing] com.Sophos.AutoUpdate
[ongoing] com.Sophos.Configuration
[ongoing] com.Sophos.InterCheck
[ongoing] com.Sophos.notification
[ongoing] com.Sophos.scan
[ongoing] com.Sophos.sxld
[ongoing] com.Sophos.webd
Default browser: 601 - SDK 10.11 (2016-02-10)
Flip4Mac WMV Plugin: 2.3.4.1 (2012-09-02) [Support]
AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-16) [Support]
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
Silverlight: 4.0.50401.0 (2012-09-02) [Support]
QuickTime Plugin: 7.7.3 (2016-02-10)
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-10) [Support]
AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.15 (2012-09-02) [Support]
iPhotoPhotocast: 7.0 (2012-09-02)
AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-16) [Support]
GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2013-03-01) [Support]
npDDRia: 0.0.14.3 - 10.9 SDK (2014-10-24) [Support]
fbplugin_1_0_3: unknown (2010-02-26) [Support]
Move_Media_Player: npmnqmp 071505000006 (2009-08-03) [Support]
WebEx: 1.0 (2011-02-28) [Support]
WebEx64: 1.0 - SDK 10.6 (2015-07-17) [Support]
1Password (2016-02-10)
EverNote Web Clipper (2015-08-24)
Flash Player (2016-01-29) [Support]
FUSE for OS X (OSXFUSE) (2014-01-06) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 234,48 GB
Destinations:
Time Machine [Local] backups
Total size: 999,16 GB
Total number of backups: 25
An older backup: 18/02/16, 03:21
Last backup: 20/02/16, 14:57
Size of backup drive: adequate
Backup size 999,16 GB > (disc 234,48 GB X 3)
10% SugarSync
2% WindowServer
1% kernel_task
1% backupd
1% scanning
Top of page process of memory: ⓘ
Kernel_task 504 MB
SophosScanD 201 MB
Scanning 193 MB
180 MB mdworker (11)
Dropbox 143 MB
168 MB free RAM
3.83 GB used RAM (1.06 GB being cached)
Used Swap 0 B
20 February 2016, 16:11:37 self-test - spent
Eruption of /Library/Logs/DiagnosticReports/SophosAutoUpdate_2016-02-20-072601_[redacted].c 20 February 2016, 07:26:01
/ Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate
Install or reinstall OS X from scratch
Make sure that you have backed up your files because the following procedure will remove all of the hard drive.
HD recovery start:
Restart the computer and after the buzzer, press on and hold down the COMMAND and R until the menu screen appears.
Erase the drive:
1. select in the main menu disk utility and click on the continue button.
2. once the charges of THE select your boot volume (usually Macintosh HD) in the
list on the left. Click on the Erase tab in the main window of THE.
3. set the type of format Mac OS extended (journaled). If necessary, click
Security and button all the option data from scratch in a single pass. Click
the clear button and wait until the process is complete.
4 leave FROM and return to the main menu.
Reinstall OS X: Select reinstall OS X and click on the install button.
Note : You will need an active Internet connection. I suggest to use Ethernet if possible
because it is three times faster than wireless.
This should install the version of Mac OS X that you had installed it.
-
very slow iMac 7.1 operating on El Capitan
Does anyone know how I can get my os works better? It is excruciatingly slow! Thank you!
Here's my check to be
EtreCheck version: 2.6.6 (226)
Report generated 01/01/16, 10:59
Time 03:51
Download http://etrecheck.com EtreCheck
Click on the links to [click for support] to help with non-Apple products.
Click on the links [click for more details] for more information on this line.
Hardware information: (does that mean?)
iMac (20-inch, mid 2007)
[Click for plug technique]
[Click here for the User Guide]
iMac - model: iMac7, 1
1 2 GHz Intel Core 2 Duo CPU: 2 strands
3 GB of RAM expandable
[Click here for upgrade instructions]
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Information about this video: (does that mean?)
ATI, RadeonHD2400 - VRAM: 128 MB
iMac 1680 x 1050
Software system: (does that mean?)
OS X El Capitan 10.11.1 (B 15, 42) - since startup time: less than an hour
Disk information: (does that mean?)
WDC WD2500AAJS-40VWA0 disk0: (250,06 GB) (rotation)
EFI (disk0s1)
: 210 MB MAC HD (disk0s2) /: 249,20 (Go 122,35 free)
HD (disk0s3)
[recovery] recovery: 650 MB USB information: (what does this mean?)
Computer, Inc. Apple IR receiver.
Western Digital My Passport 1 TB 07B 8
EFI (disk1s1)
: 210 MB My Passport for Mac (disk1s2) / Volumes/My Passport for Mac: 999,83 go-go (672,92 free)
Hub keyboard Apple, Inc.
Optical mouse USB Apple Primax Electronics
Apple, Inc. Apple Keyboard
Built-in ISight from Apple Inc..
Configuration files: (does that mean?)
/ etc/sudoers, 1242 but file size expected 2299
Guardian: (what does this mean?)
Mac App Store and identified developers
Kernel Extensions: (does that mean?)
/ Library/Application Support/Roxio
[no charge] com.roxio.TDIXController (1.6) [click here for support]
Startup items: (does that mean?)
RetroRun: Path: / Library/StartupItems/RetroRun
Startup items are obsolete in OS X Yosemite
Launch officers: (does that mean?)
[loading] com.adobe.AAM.Updater - 1.0.plist [click here for support]
com.adobe.AdobeCreativeCloud.plist [race] [click here to support]
[loading] com.google.keystone.agent.plist [click here for support]
com.Wacom.wacomtablet.plist [race] [click here to support]
Demons of launch: (does that mean?)
com.Adobe.adobeupdatedaemon.plist [race] [click here to support]
[loading] com.adobe.agsservice.plist [click here for support]
[loading] com.adobe.fpsaud.plist [click here for support]
[loading] com.google.keystone.daemon.plist [click here for support]
[loading] com.macpaw.CleanMyMac3.Agent.plist [click here for support]
Launch User Agents: (does that mean?)
[loading] com.adobe.AAM.Updater - 1.0.plist [click here for support]
[loading] com.jdibackup.ZipCloud.autostart.plist [click here for support]
[loading] com.jdibackup.ZipCloud.backupstart.plist [click here for support]
[loading] com.jdibackup.ZipCloud.notify.plist [click here for support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist [click here for support]
User Login items: (does that mean?)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Other applications: (does that mean?)
[operation] com.adobe.acc.AdobeDesktopService.227872.5EAAC11C - 6a 13-4977-AB98-54E4BAB0F62F
[ongoing] com.Adobe.accmac.252192
[ongoing] com.etresoft.EtreCheck.302432
[operation] com.jdibackup.ZipCloud.168352.63965013-A167-48DD-B373-56561FE777F0
[ongoing] com.macpaw.CleanMyMac3.Menu.7712
[ongoing] com.wacom.TabletDriver.180512
[ongoing] com.wacom.WacomTouchDriver.180192
[ongoing] org.Mozilla.Firefox.300192
Internet Plug-ins: (does that mean?)
o1dbrowserplugin: Version: 5.41.3.0 - 10.8 SDK [click here for support]
WacomNetscape: Version: 2.1.0 - 1-10.8 SDK [click here for support]
Default browser: Version: 601 - SDK 10.11
Flip4Mac WMV Plugin: Version: 2.1.0.33 [click here for support]
Musicnotes: Version: 1.17.0 [click here for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [click here for support]
AdobeAAMDetect: Version: 3.0.0.0 - 10.9 SDK [click here for support]
FlashPlayer - 10.6: Version: 20.0.0.267 - 10.6 SDK [click here for support]
Silverlight: Version: 5.1.40728.0 - 10.6 SDK [click here for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 20.0.0.267 - 10.6 SDK [click here for support]
googletalkbrowserplugin: Version: 5.41.3.0 - 10.8 SDK [click here for support]
iPhotoPhotocast: Version: 7.0
Scorch: Version: 6.1.0 [click here for support]
JavaAppletPlugin: Version: 15.0.1 - 10.11 SDK version check
The internet user Plug-ins: (does that mean?)
BrowserPlus_2.8.1: Version: 2.8.1 [click here for support]
fbplugin_1_0_3: Version: unknown [click here for support]
WebEx: Version: 1.0 [click here for support]
Audio plug-ins: (does that mean?)
DVCPROHDAudio: Version: 1.2
3rd party sous-fenêtres preferences: (does that mean?)
BrowserPlus [click here for support]
Flash Player [click here for support]
Flip4Mac WMV [click here for support]
Growl [click here to support]
LimeShop
WacomTablet [click here to support]
Time Machine: (what does this mean?)
Skip system files: No.
Automatic backup: YES
Volumes to back up:
MAC HD: Disc size: 249,20 GB disc used: 126,85 GB
Destinations:
My Passport for Mac [Local]
Total size: 999,83 GB
Total number of backups: 78
An older backup: 10/03/15, 10:16
Last backup: 01/01/16, 10:34
Size of backup drive: Excellent
Backup size GB 999,83 > (disk size 249,20 GB X 3)
Top of page process CPU: (does that mean?)
30% mdworker (5)
26% SDM
5% mds_stores
3% WindowServer
2% ZipCloud
Top of the process of memory: (does that mean?)
384 MB kernel_task
Firefox 295 MB
120 MB Adobe CEF Helper (2)
Node (2) 104 MB
80 MB mds_stores
Virtual memory information: (does that mean?)
440 MB free RAM
2.57 GB used RAM (976 MB cache)
Used Swap 0 B
Diagnostic information: (does that mean?)
January 1, 2016, 10:48:19 self-test - spent
He is not surprised OS X turns bad. You have installed the malware CleanMyMac 3. Immediately uninstall and re - run the EtreCheck report to see if it disappeared completely. Also, your computer is lack of RAM. You machine can accommodate up to 6 GB of RAM, you have 3 GB which is located just above the bare to El Capitan. Increase the RAM using a reliable source critical (direct purchase) or OWC (www.macsales.com).
OS X does not have any cleaning, anti-virus or third party maintenance utilities!
-
I produced the report of EtraCheck below and am looking for suggestions on where to start to fix my slow "iMac" problem Any suggestions would be much appreciated!
EtreCheck version: 3.0.3 (307)
Report generated 2016-09-01 11:01:19
Download EtreCheck from https://etrecheck.com
Duration 11:29
Performance: Poor
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
iMac 27 "(mid-2010)"
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac11, 3
1 3.2 GHz Intel Core i3 processor: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1333 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1333 MHz
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 2560 x 1440
OS X El Capitan 10.11.6 15G (31) - time since started: about one day
WDC WD1001FALS-40Y6A0 disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (454,31 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-STDVDRW GA32N)
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
HP deskjet 5800
Seagate Backup + Desk 3TO
disk1s1 (disk1s1) < not mounted >: 262 KB
Seagate Backup Drive (disk1s3) Volumes/Seagate Backup plus Drive: 3,00 (1.55 free) tuberculosis
Microsoft Microsoft mouse 3 button with IntelliEye (TM)
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
/ etc/hosts - Count: 4
Mac App Store and identified developers
/ Library/Extensions
com.smarttech.iokit.SMARTBoard [no charge] (1.0.0.0 - SDK 10.10 - 2016-08-02) [Support]
[no charge] com.sophos.kext.sav (9.1.55 - SDK 10.7 - 2016-08-02) [Support]
[loading] com.sophos.nke.swi (9.1.50 - SDK 10.8 - 2016-08-02) [Support]
/ System/Library/Extensions
com.Aliph.driver.jstub [no charge] (1.1.2 - SDK 10.7 - 2016-08-02) [Support]
[no charge] com.rim.driver.BlackBerryUSBDriverInt (0.0.52 - 2016-08-02) [Support]
[no charge] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45 - 2016-08-02) [Support]
com.seagate.driver.PowSecDriverCore [no charge] (5.2.4 (26840) - 10.4 SDK - 2016-08-02) [Support]
/ System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns
com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.4 (26840) - 10.4 SDK - 2013-06-18) [Support]
com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.4 (26840) - SDK 10.5 - 2013-06-18) [Support]
com.seagate.driver.SeagateDriveIcons [no charge] (5.2.4 (26840) - 10.4 SDK - 2013-06-18) [Support]
[no charge] 9 tasks of Apple
Apple 151 [loading] tasks
[running] Apple 78 jobs
[no charge] 45 Apple jobs
tasks of Apple 155 [loading]
Apple tasks 91 [performance]
[loading] com.citrix.AuthManager_Mac.plist (2014-11-18) [Support]
com.citrix.ReceiverHelper.plist [running] (2014-11-18) [Support]
com.citrix.ServiceRecords.plist [running] (2014-11-18) [Support]
[loading] com.google.keystone.agent.plist (2016-07-12) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-06-11) [Support]
com.smarttech.SBWDKService.plist [running] (2016-01-12) [Support]
com.smarttech.boardservice.plist [running] (2016-05-31) [Support]
com.smarttech.ink.plist [running] (2016-05-30) [Support]
com.smarttech.smartnotification.plist [running] (2016-05-31) [Support]
[loaded] com.smarttech.systemtrayicon.plist (2016-05-18) [Support]
com.adobe.ARM [running] . [...]. plist (2016-08-29) [Support]
[cannot] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-12) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-06-11) [Support]
com.rim.BBDaemon.plist [running] (2010-12-17) [Support]
[loaded] com.smarttech.SNMPAgent.plist (2012-09-06) [Support]
com.smarttech.snmpsubagent.plist [no] (2012-04-05) [Support]
[loading] com.adobe.ARM. [...]. plist (2016-08-29) [Support]
com.Amazon.music.plist [running] (2014-11-14) [Support]
EEventManager Application (/ Applications/Manager/EEventManager.app Manager.app/Contents/Resources/Assistants/Event Epson software/event)
ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Web of Google Earth plugin: 5.2 (2010-09-01) [Support]
Default browser: 601 - SDK 10.11 (2016-07-27)
Flip4Mac WMV Plugin: 3.0.0.126 - SDK 10.8 (2013-01-05) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-19) [Support]
AdobePDFViewerNPAPI: 11.0.17 - SDK 10.6 (2016-08-29) [Support]
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-29) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2013-01-05) [Support]
QuickTime Plugin: 7.7.3 (2016-07-27)
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-29) is unable to contact Adobe
CitrixICAClientPlugIn: 11.9.0 - SDK 10.9 (2014-11-18) [Support]
iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-16)
AdobePDFViewer: 11.0.17 - SDK 10.6 (2016-08-29) [Support]
GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2013-01-08) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 (2016-07-25) check the version of
Move_Media_Player: npmnqmp 071303000004 (2009-02-12) [Support]
RealPlayer Plugin: unknown
TinEye - idée Inc. - http://www.tineye.com (2013-10-24)
DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-10)
Slick savings - tap, Inc. (2014-09-27)
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2012-09-14) [Support]
Java (2016-07-25) [Support]
SMART Board (2016-07-08) [Support]
Mobile backups: OFF
Automatic backup: NON - automatic backup disabled
Volumes to back up:
Macintosh HD: Disc size: 999,35 GB disc used: 545,03 GB
Destinations:
Backup drive Seagate Plus [Local]
Total size: TB 3.00
Total number of backups: 3
An older backup: 06/03/14, 11:15
Last backup: 17/09/14, 13:58
Size of backup drive: Excellent
Size of backup 3.00 TB > (disk size 999,35 GB X 3)
3% WindowServer
kernel_task 2%
1% fontd
0% DashboardClient
0% SMART ink
Top of page process of memory: ⓘ
Kernel_task 495 MB
180 MB mds_stores
Mdworker (8) 115 MB
Finder 94 MB
Overview of 82 MB
711 MB free RAM
3.30 GB used RAM (1.33 GB being cached)
16 MB of Swap used
1 September 2016, /Library/Logs/DiagnosticReports/firefox_2016-09-01-030614_[redacted].hang 03:06:14
/Applications/Firefox.app/Contents/MacOS/Firefox
August 31, 2016, 10:50:07 /Library/Logs/DiagnosticReports/firefox_2016-08-31-105007_[redacted].hang
August 31, 2016, 10:50:07 /Library/Logs/DiagnosticReports/Mail_2016-08-31-105007_[redacted].hang
/Applications/mail.app/Contents/MacOS/mail
August 31, 2016, 08:08:14 self-test - spent
August 30, 2016, 09:25:35 ~/Library/Logs/DiagnosticReports/Mail_2016-08-30-092535_[redacted].crash
August 30, 2016, 08:29:08 ~/Library/Logs/DiagnosticReports/quicklookd_2016-08-30-082908_[redacted].crash
/ System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. App/Contents/MacOS/quicklookd
August 29, 2016, 22:28:42 ~/Library/Logs/DiagnosticReports/Mail_2016-08-29-222842_[redacted].crash
August 30, 2016, 15:39:32 - ~/Library/LaunchAgents/com. ShoppyTool.agent.plist
August 30, 2016, 15:39:32 - ~/Library/LaunchAgents/com. Software - Updater.agent.plist
August 30, 2016, 15:39:32 - ~/Library/Caches/com.apple.Safari/Extensions/Amazon Shopping Assistant.safariextension
August 30, 2016, 15:39:32 - ~/Library/Safari/Extensions/Amazon Shopping Assistant.safariextz
Memory - you have only 4 GB of RAM and it is certainly causing your beach balling.
You have 2 spare slots - put in as much memory as you can afford.
-
iMAC, slow, gel Applications, beachball
iMAC just 3 years (decent specifications)
Applications of gel even with just the browser in use. 8 GB of RAM seem to be enough... Even CleanMyMac3 does not solve the problem...
Thank you in advance for your help, I don't know what causes this.
EtreCheck release: 2.9.4 (254)
Report generated 2016-02-20 01:04:48
Download http://etrecheck.com EtreCheck
Time 02:29
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Click [delete] to remove the adware.
Problem: Beachballing
Description:
very slow iMAC
Applications of freeze, beachball
Hardware information: ⓘ
iMac (21.5 inch, at the end of 2012)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac13, 1
1 2.7 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n
Video information: ⓘ
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac, 1920 x 1080
System software: ⓘ
OS X El Capitan 10.11.3 (15 d 21) - since the start-up time: 14 hours
Disk information: ⓘ
ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 999,35 go-go (775,69 free) - 111 errors
Drive failure!
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
USB information: ⓘ
Apple Inc. FaceTime HD camera (built-in)
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
EPSON EPSON XP - 202 203 206 series
Reader SuperDrive for MacBook Air Apple Inc..
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
Goalkeeper: ⓘ
Mac App Store and identified developers
Adware: ⓘ
~/Library/Application Support/com.genieoinnovation.Installer
An adware file found. [Remove]
Launch system officers: ⓘ
com.apple.CallHistoryPluginHelper.plist [killed]
com.apple.CallHistorySyncHelper.plist [killed]
com.Apple.cmfsyncagent.plist [killed]
com.Apple.scopedbookmarkagent.XPC.plist [killed]
com.Apple.Security.cloudkeychainproxy.plist [killed]
[loading] 160 tasks Apple
[operation] 71 tasks Apple
5 killed process lack of RAM
Demons of launch system: ⓘ
com.Apple.tccd.System.plist [killed]
com.Apple.wdhelper.plist [killed]
[loading] 200 tasks Apple
[operation] 85 tasks Apple
2 killed process lack of RAM
Launch officers: ⓘ
[operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2012-05-13) [Support]
[operation] com.epson.ecrp.launcher.plist (2015-06-28) [Support]
[operation] com.epson.eventmanager.agent.plist (2012-05-08) [Support]
[loading] com.epson.ews.launcher.plist (2012-04-19) [Support]
[operation] com.trusteer.rapport.rapportd.plist (2016-01-18) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.fpsaud.plist (2016-01-29) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-02-15) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2012-04-02) [Support]
[loading] com.skype.skypeinstaller.plist (2013-08-14) [Support]
[operation] com.trusteer.rooks.rooksd.plist (2016-01-18) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2014-04-25) [Support]
[loading] com.google.keystone.agent.plist (2016-02-19) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-02-19) [Support]
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) (2016-02-15)
Dropbox application (/ Applications/Dropbox.app) (2016-02-19)
Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app) (2015-11-01)
Skype application (/ Applications/Skype.app) (2016-02-15)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app) (2016-01-29)
Other applications: ⓘ
[ongoing] com.Apple.XPC.launchd.oneshot.0x10000001.Google Chrome (2016-02-09)
[operation] com.apple.xpc.launchd.oneshot.0x10000002.firefox (2016-02-19)
[operation] com.apple.xpc.launchd.oneshot.0x10000008.EtreCheck (2016-02-15)
[operation] com.epson.scanner.ica.80992.C922A536-E576-44B3-83A7-611610E7E182 (2016-02-19)
[operation] com.getdropbox.dropbox.16352 (2016-02-19)
[operation] com.macpaw.CleanMyMac3.Menu.72352 (2016-01-29)
[operation] com.skype.skype.61472 (2016-02-15)
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-07-04) [Support]
FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-15) [Support]
QuickTime Plugin: 7.7.3 (2016-01-14)
AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2016-02-15) [Support]
AdobePDFViewer: 11.0.13 - SDK 10.6 (2016-02-15) [Support]
Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-15) [Support]
Default browser: 601 - SDK 10.11 (2016-02-15)
SharePointBrowserPlugin: 14.2.0 - 10.6 SDK (07 / 07/2013) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2016-02-15) [Support]
The internet user Plug-ins: ⓘ
Web of Google Earth plugin: 7.1 (2016-02-15) [Support]
3rd party preference panes: ⓘ
Flash Player (2016-01-29) [Support]
Flip4Mac WMV (2013-03-30) [Support]
Trusteer Endpoint Protection (2016-02-15) [Support]
Time Machine: ⓘ
Time Machine not configured!
Top of page process CPU: ⓘ
8% Google Chrome Helper (5)
4% WindowServer
Firefox 2%
2% fontd
1% kernel_task
Top of the process of memory: ⓘ
1.33 GB firefox
893 MB Google Chrome Helper (5)
796 MB kernel_task
Softwareupdated 475 MB
Mdworker (7) 139 MB
Information about virtual memory: ⓘ
838 MB of free RAM
7.18 GB used RAM (1.56 GB being cached)
39 MB used Swap
Diagnostic information: ⓘ
19 February 2016, 10:51:09 self-test - spent
The report states:
Macintosh HD (disk0s2) /: 999,35 go-go (775,69 free) - 111 errors
Drive failure!
This means that your HD needs to be replaced. Your report also indicates that you do not have a Time Machine backup, before you do ANYTHING backup computer while you can still use an external HD. You can use Time Machine ( use Time Machine to back up or restore your Mac - Apple Support ) or you can use an application such as Carbon Copy Cloner or SuperDuper to create a bootable clone.
You have installed CleanMyMac3 which is considered to be Malware! After backing up your computer, contact the developers of CMM and ask for instructions on how to uninstall the App. Follow the instructions to the letter and uninstall applications. Then run an another report EtreCheck and carefully read any supporting the MWC.
Your report indicates you have installed adware. After you've had the HD replaced (no you should not do it yourself), restore your backup and then follow the instructions to stop advertising windows pop-up and adware in Safari - Apple Support to remove the adware you have installed.
In short, your computer is a mess.
Go forward, NEVER install antivirus or cleaning apps or utilities maintenance party. At are not necessarily the best, and at worst can create a mess of your system. If you follow these simple rules, your system must be running reliable for years:
- OS X updated!
- Never install any cleaning, anitivirus and third party maintenance utilities
- Never download anything of a torrent.
- The rules of Phony 'technical support' / 'ransomware' popups and web pages
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My 2013 iMac 27 inch runs very slowly
My iMac (27-inch, late 2013, with a 3.2 GHz Intel Core i5 processor) has been gradually slowing down for a while. I get the dreaded beach ball a lot, sometimes by what seems to be really simple things. Today I left it on when running only Safari. I woke up, I got a message from the system that I was running on the memory of the application and must force quit some applications. With 24 GB RAM available, which didn't make sense to me (I had recently installed 16 GB of RAM (2 x 8) OWC in addition to the original 8 GB (2 x 4), for a total of 24 GB of memory).
I am running OS X El Capitan (10.11.2). I think I can inadvertently installed some malicious programs. AppleCare is still in force.
As conditions gradually got worse ovewr the past few months, I tried:
- Drive 4 Pulse, indicating, I had critical hardware issues, but I never got their thing Bootwell to work, even with the help of their support team. They recommended that replace the hard drive.
- Apple support. Thay suggested I run Apple Diagnostics, but when he finds nothing wrong, they couldn't do anything. At the time it wasn't that bad and I didn't really drag a 27-inch iMac down to the Genius Bar for help.
- SpeedTools Utilities Pro. It seemed easier to use than driving impulses. Running a live scan, he finds 54 501 bad sectors on my hard drive of 1 TB. But still, nothing showed on Apple Diagnostics.
After watching a few discussions re slow iMacs support group today, I learned EtreCheck, downloaded and ran a report. I'll post as a suite.
My memory really once again, so I am posting this today.
"Clean apps" or "speed boost" utility are scams, so I would remove such software.
Please post this report EtreCheck when you get a chance if anyone can help identify a culprit for the slow downs.
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Since the installation of the 2016-001 security update both my iMac (27 "and 21") became quite slow, and after entering a search term in Safari, nothing seems to happen. I also get Mac Paw ads claiming to fix a slow iMac. Is it true in this and is it safe to try? My hard drives are between half and three quarters full.
[OS X end 10.10.5, 2013]
You have probably installed adware with something else that you recently installed.
You can follow Apple instruction manual for the removal of adware, or use the free automatic tool, Malwarebytes Anti-Malware for Mac.
It is noted that the instructions for manual removal of Apple are usually outdated. Sometimes much obsolete. It depends on when Apple finally does something with their instructions page. If you prefer to manually remove the adware on your system, you can find many more instructions security update Mac adware deletion page.
The adware (if it exists) is sometimes very easy to remove yourself. Open Safari Preferences and then click the Extensions tab disable anything, you don't recognize and remove it.
Don't submit any Mac software garbage CleanMyMac of leg of Mac, MacKeeper, MacCleanse or any other application that claims to clean or speed up your Mac. They are all the scamware.
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Migration? or use iCloud Sync?
After 3 years with Mountain Lion this iMac came with, I intend to upgrade to El Capitan. I prefer to do a clean install to simply upgrade to OS X. My iMac has become a bit lazy late, and I think he deserves to start a new life, don't you think?
I did a test using a newly formatted laptop hard drive. Part of the installation of OS X, I used the Migration option (without migrating applications, which I intend to reinstall fees). Once I rebooted, it was such a pleasure to see my desktop look alike and to be able to use my Contacts, mail and Safari perfectly, as if I was still in ML. What a blessing!
But I understand that designates the Migration ALL movement to my "new computer" which probably also means a lot of "junk" that has accumulated over the past 3 years, the cause that is probably in my slow iMac... A friend suggested that I better leave iClouds alone to update my sync settings.
So I reformatted the laptop drive and did another test, this time the upgrade without the Migration option. Now, I have my Contacts, Safari has all my favorites, but my email software is bit messed up, does not show my old messages, but a lot of records, how my mail is saved to my library folder.
Seems to me that using Migration would make the process much easier update, but is it possible to use it selectively, only migrate my email data, for example?
Thank you!
No migration assistant do not put on a lot of old junk from previous systems, just your own Junk (read users folder). Applications are updated and the old applications are replaced by new ones. This isn't what makes lazy. Unfortunately, run migration after the initial installation will result in your Mac create a new user account and this will present all kinds of headaches. If you plan to do, wipe the drive and start again.
If you want to know what may be what actually slow download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information
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