Slow IMac... EtreCheck report help please

Similar Questions

• iMac running slow. Etrecheck reports bad performance: joint report

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-05-24 15:39:21

  Download EtreCheck from https://etrecheck.com

  Time 12:25

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  iMac (21.5 inch, at the end of 2013)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac14, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  16 GB expandable RAM - [Instructions]

  BANK 0/DIMM0

  OK 8 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 8 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Iris Pro Intel

  W2242 1680 x 1050 at 60 Hz

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

  Disc information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 999,35 go-go (846,23 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Hub keyboard Apple, Inc.

  Apple Inc. Apple Keyboard

  Reader SuperDrive for MacBook Air Apple Inc..

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Any where

  Launch system officers: ⓘ

  [loaded] 7 tasks Apple

  [loading] 151 tasks Apple

  [operation] 80 tasks Apple

  Launch system demons: ⓘ

  [loaded] 46 tasks Apple

  [loading] 159 tasks Apple

  [operation] 86 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-02-08) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-14) [Support]

  [operation] com.bjango.istatmenusagent.plist (2015-09-29) [Support]

  [operation] com.bjango.istatmenusnotifications.plist (2015-09-29) [Support]

  [operation] com.bjango.istatmenusstatus.plist (2015-09-29) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2014-12-09) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-05-14) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-14) [Support]

  [loading] com.adobe.agsservice.plist (2016-02-08) [Support]

  [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

  [operation] com.bjango.istatmenusdaemon.plist (2015-09-29) [Support]

  [loading] com.microsoft.autoupdate.helpertool.plist (2016-05-17) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2015-12-06) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-12-09) [Support]

  [operation] com.syniumsoftware.CleanAppDaemon.plist (2014-12-20) [Support]

  User launch officers: ⓘ

  [failure] com.adobe.ARM. [...]. plist (2015-01-27) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-03) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  PopClip application (/ Applications/PopClip.app)

  Clipboard history application hidden (/ Applications/Clipboard History.app)

  Dropbox application (/ Applications/Dropbox.app)

  A fantastic Application (/ Applications/Fantastical.app)

  BetterTouchTool Application (/ Applications/BetterTouchTool.app)

  Antnotes application (/ Applications/Antnotes.app)

  Australian weather application (/ Applications / Australian Weather.app)

  Hidden AdobeResourceSynchronizer Application (/ Applications / Adobe Acrobat 2015/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

  Alfred 3 Application (/ Applications/Alfred 3.app)

  Other applications: ⓘ

  [ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper

  [performance]    EKT6323JY3.com.guidedways.TodoMac.helper

  [load] to. EternalStorms.yoinkLoginStarterHelper

  [loading] au.com.shiftyjelly.australianweather.mac - helper

  [ongoing] au.com.shiftyjelly.australianweather.Mac.49312

  [ongoing] com.agileroute.clipboardhistory.52512

  [ongoing] com.etresoft.EtreCheck.56032

  [ongoing] com.flexibits.fantastical.57312

  [ongoing] com.getdropbox.dropbox.54752

  [ongoing] com.hegenberg.BTTRelaunch.95712

  [ongoing] com.hegenberg.BetterTouchTool.52192

  [ongoing] com.pilotmoon.popclip.72032

  [operation] com.runningwithcrayons.Alfred - 3.145632

  [ongoing] ua.com.AntLogic.Antnotes.48352

  ua.com.AntLogic.AntnotesLauncher [loading]

  [loading] 397 tasks Apple

  [operation] 212 tasks Apple

  Plug-ins Internet: ⓘ

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-02-08) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-24), [Support]

  QuickTime Plugin: 7.7.3 (2016-05-17)

  AdobePDFViewerNPAPI: 15.010.20056 - SDK 10.8 (2015-12-19) [Support]

  AdobePDFViewer: 15.010.20056 - SDK 10.8 (2015-12-19) [Support]

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-24), [Support]

  Default browser: 601 - SDK 10.11 (2016-05-17)

  npDDRia: 0.0.14.3 - 10.9 SDK (2014-10-02) [Support]

  SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-17) [Support]

  MeetingJoinPlugin: Unknown - SDK 10.6 (2014-08-05) [Support]

  JavaAppletPlugin: Java 8 update 65 build 17 (2015-11-03) check the version of

  Safari extensions: ⓘ

  1Password - AgileBits - https://agilebits.com/onepassword (2016-05-24)

  Cleaner Facebook - Sonny Fazio - http://sonstermedia.com (07-08-2014)

  Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-03-29)

  QR Code Generator - D.G. Midwinter - http://www.midwinter-dg.com/downloads.html (2016-02-15)

  Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-10)

  Sho.RT - Nowy - http://nowy.co.nr (07-08-2014)

  3rd party preference panes: ⓘ

  Flash Player (2016-05-10) [Support]

  Java (2015-11-03) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  4% WindowServer

  2% Dropbox

  kernel_task 2%

  1% iStatMenusDaemon

  0% AdobeCRDaemon

  Top of page process of memory: ⓘ

  955 MB kernel_task

  Mdworker (15) 246 MB

  Safari of 246 MB

  Dropbox 197 MB

  180 MB mds_stores

  Virtual memory information: ⓘ

  9.75 GB of free RAM

  6.25 GB used RAM (3.71 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  24 may 2016, 15:12:46 Self test - passed

  24 may 2016, 01:55:15 PM/Library/Logs/DiagnosticReports/Adobe Flash Player install Manager_2016-05-24-135515_ [redacted] .crash

  / Applications/utilities/Adobe Flash Player install Manager to Install Flash Player Manager.app/Contents/MacOS/Adobe

  Ways to help make a slow Mac faster

  17 reasons why your Mac runs slower than expected

  Slow performance of Mac? This Article addresses!

  Difficulty of slow start in OS X | MacFixIt - CNET Reviews

  How to fix the slow down time and start. | MacTip.net

  6 easy tips to speed up OS X Yosemite on your Mac.

  Avoid using third-party software that claims to clean your computer. This software does more harm than good. In addition, you don't need it. Note that all computers become slower over time even in the normal conditions of use. Generally, the experienced users erasing the hard drive and do a clean install from scratch at least once a year or every time that the installation of a major upgrade of the OS. Well sure doing so also means that you need to maintain regular and several backups.

  Add more RAM or reduce the number of simultaneously executed from applications and utilities. Remove unnecessary software such as anti-malware and that promises to clean your Mac. Look for the runaway process: Runaway applications can shorten the battery life, affect performance and increase the heat and fan activity. Also, visit The FAQ XLab and read the FAQ on the treatment with The Spinning Beach Ball of Death.

  The ultimate solution

  Back up everything, wipe the drive, reinstall OS X and restore your data from backup. Reinstall the third-party software of original/zero media.

  [Permission to use any part of the foregoing has been granted by khati, exclusively, to theratter.]

  
  

  Nothing really stood out in the report of EtreCheck as a cause of poor results.
  

• Results of the EtreCheck report-Help

  Someone who knows how to read this report can help.  My computer is crashing randomly.  It is said that my performance is below average.  What can I do to make it better?

  Here's the report:

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-06-18 07:00:41

  Download EtreCheck from https://etrecheck.com

  Time 07:05

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer restarts

  Description:

  restart the computer on its own

  Hardware Information: ⓘ

  MacBook Pro (17-inch, mid 2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro6, 1

  1 2.66 GHz Intel Core i7 CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 7

  Invalid battery 0123456789ABC serial number

  Video information: ⓘ

  Intel HD Graphics

  NVIDIA GeForce GT 330M - VRAM: 512 MB

  Color LCD 1920 x 1200

  Software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - time since started: about one day

  Disc information: ⓘ

  WDC WD10JPVX-00JC3T0 disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) Volumes/Recovery HD [recovery]: 650 MB (85 MB free)

  [redacted] Mac (disk1) /: 998,97 go-go (795,79 free)

  Encrypted AES - XTS unlocked

  Storage of carrots: disk0s2 999.35 GB Online

  MATSHITADVD-R UJ-868)

  USB information: ⓘ

  MediaTek WiFi

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. Apple keyboard / Trackpad

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Applications/Parallels Desktop.app

  [loading] com.parallels.kext.hypervisor (11.2.0). 32581 - SDK 10.9 - 2016-05-04) [Support]

  [loading] com.parallels.kext.netbridge (11.2.0). 32581 - SDK 10.9 - 2016-05-04) [Support]

  [loading] com.parallels.kext.usbconnect (11.2.0). 32581 - SDK 10.9 - 2016-05-04) [Support]

  [loading] com.parallels.kext.vnic (11.2.0). 32581 - SDK 10.9 - 2016-05-04) [Support]

  / System/Library/Extensions

  com [loading]. Ralink.driver.RT2870USBWirelessDriver (5.0.1.25 - SDK 10.10 - 2016-06-02) [Support]

  Startup items: ⓘ

  WiFiUtilityStartUp: Path: / System/Library/StartupItems/WiFiUtilityStartUp

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 153 tasks Apple

  [operation] 67 tasks Apple

  [killed] 10 tasks Apple

  10 killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 153 tasks Apple

  [operation] 87 tasks Apple

  [killed] 5 tasks of Apple

  5 killed process lack of RAM

  Launch officers: ⓘ

  [failure] com.teamviewer.teamviewer.plist (2015-11-24) [Support]

  [failure] com.teamviewer.teamviewer_desktop.plist (2015-11-24) [Support]

  Launch demons: ⓘ

  [failure] com.adobe.fpsaud.plist (2016-06-13) [Support]

  [loading] com.charlessoft.pacifist.helper.plist (2015-11-16) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-24) [Support]

  [loading] com.teamviewer.Helper.plist (2015-01-15) [Support]

  [failure] com.teamviewer.teamviewer_service.plist (2015-11-24) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  WirelessUtility Application (/ Applications/Edimax Wireless Utility/WirelessUtility.app)

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  com [running]. Mediatek.RaConfig.63712

  [ongoing] com.etresoft.EtreCheck.188832

  [ongoing] com.getdropbox.dropbox.66592

  com.parallels.desktop.Console.53792 [loading]

  [loading] 389 tasks Apple

  [operation] 191 tasks Apple

  [killed] 13 tasks Apple

  Plug-ins Internet: ⓘ

  SharePointBrowserPlugin: 14.6.5 - SDK 10.6 (2016-06-16) [Support]

  FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]

  QuickTime Plugin: 7.7.3 (2016-05-27)

  Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-17) [Support]

  Default browser: 601 - SDK 10.11 (2016-05-27)

  Safari extensions: ⓘ

  Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2015-11-17)

  3rd party preference panes: ⓘ

  Flash Player (2016-06-13) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  76% com.apple.WebKit.WebContent

  16% WindowServer

  16% com.apple.WebKit.Plugin.64

  9% com.apple.WebKit.Networking

  5% kernel_task

  Top of page process of memory: ⓘ

  3.79 GB prl_vm_app

  796 MB kernel_task

  Com.apple.WebKit.WebContent 328 MB

  Mdworker (15) 229 MB

  Safari of 106 MB

  Virtual memory information: ⓘ

  280 MB of free RAM

  used 7.72 GB RAM (384 MB Cache)

  563 MB used Swap

  Diagnostic information: ⓘ

  17 June 2016, 06:13:12 self test - passed

  Is slow when you exit Parallels too?

• Quick selection is SLOW to respond. Help, please.

  My quick selection tool seems to be slow to respond. Once I try to make a selection is takes 30 seconds before she even starts to show a selection and then up to a minute before it is finished.

  It's just to get a quick selection has begun.

  I have 16944 MB of RAM used (79%) HP Pavilion 500 - processor graphics AMD Radeon HD7660D - Windows 8.1

  Image sizes are 5998 X 3998px. It is the size of my normal picture, nothing new.

  This has never been a problem before. I restarted two times and it's always a problem.

  Your help is greatly appreciated.

  Brent Williams

  Hi Peace_seeker,

  Please reset the Photoshop preferences.

  Steps to follow:

  To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

  Reference: preference file works, names, places | Photoshop CS5

  Let us know if it helps.

  Kind regards

  ~ Mohit

• How can I fix "this copy of Windows is not genuine Windows 7 Build 7601? See report & help please.

  I sent my laptop for a repair by the TechGuys @ PC World long time but now I keep the message that my Windows is a counterfeit.

  The TechGuys insist that they not have installed corrupted software and refuse to do anything more on this subject

  Here is my diagnosis of the system:

  Diagnostic report (1.9.0027.0):

  -----------------------------------------

  Validation of Windows data-->

  Validation code: 50

  Validation caching Code online: n/a, hr = 0xc004f012

  Windows product key: *-* - XFQDR - PJ794 - 8447M

  The Windows Product Key hash: LVvE4tx6kQ/wSugKQc0w694kAF4 =

  Windows product ID: 00359-OEM-8992687-00304

  Windows product ID type: 2

  Windows license Type: OEM SLP

  The Windows OS version: 6.1.7601.2.00010300.1.0.003

  ID: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250} (1)

  Admin: Yes

  TestCab: 0x0

  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002

  Signed by: n/a, hr = 0 x 80070002

  Product name: Windows 7 Home Premium

  Architecture: 0x00000000

  Build lab: 7601.win7sp1_gdr.130318 - 1533

  TTS error:

  Validation of diagnosis:

  Resolution state: n/a

  Given Vista WgaER-->

  ThreatID (s): n/a, hr = 0 x 80070002

  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  File: No.

  Version: N/a, hr = 0 x 80070002

  WgaTray.exe signed by: n/a, hr = 0 x 80070002

  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->

  Cached result: n/a, hr = 0 x 80070002

  Version: 2.0.48.0

  OGAExec.exe signed by: Microsoft

  OGAAddin.dll signed by: Microsoft

  OGA data-->

  Office status: 100 authentic

  Microsoft Office Home and Student 2007-100 authentic

  OGA Version: Registered, 2.0.48.0

  Signed by: Microsoft

  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->

  Proxy settings: N/A

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

  Default browser: C:\Program Files\Mozilla Firefox\firefox.exe

  Download signed ActiveX controls: fast

  Download unsigned ActiveX controls: disabled

  Run ActiveX controls and plug-ins: allowed

  Initialize and script ActiveX controls not marked as safe: disabled

  Allow the Internet Explorer Webbrowser control scripts: disabled

  Active scripting: allowed

  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  [File mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]

  [File mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]

  [File mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]

  [File mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]

  Other data-->

  Office details: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-8447 M00359-OEM-8992687-003042S-1-5-21-2620106703-1275669022-1269381020ADVENT Roma Phoenix 1.05AD20090916000000.000000 + 0001CBB3607018400F808090409GMT Standard Time(GMT+00:00)03DSGLTDDSGWIND7100100Microsoft Office home and Student 200712208D953BCCF4F38MzRh9456kr He53TQrqaGBAh1gA plus81602-924-8611311-68416 1

  Content Spsys.log: 0 x 80070002

  License data-->

  Input error: can not find script file "C:\Windows\system32\slmgr.vbs '.

  Windows Activation Technologies-->

  HrOffline: 0x00000000

  HrOnline: n/a

  Beyond: 0 x 0000000000000000

  Event time stamp: n/a

  ActiveX: Not registered - 0x80070005

  The admin service: not registered - 0x80070005

  Output beyond bitmask:

  --> HWID data

  Current Hash HWID: MAAAAAIAAQABAAIAAAABAAAAAgABAAEAeqh4ancWevBW2nC/pviq/1g1UiKAm0bK

  Activation 1.0 data OEM-->

  N/A

  Activation 2.0 data OEM-->

  BIOS valid for OA 2.0: Yes, but no Windows marker

  Windows marker version: N/A

  OEMID and OEMTableID consistent: Yes

  BIOS information:

  ACPI Table name OEMID value OEMTableID value

  APIC                                    PTLTD                                     APIC

  FACP INTEL CRESTLNE

  HPET INTEL CRESTLNE

  START PTLTD $SBFTBL$

  MCFG INTEL CRESTLNE

  SLIC DSGLTD DSGWIND7

  SSDT BrtRef DD01BRT

  SSDT BrtRef DD01BRT

  SSDT BrtRef DD01BRT

  SSDT BrtRef DD01BRT

  I tried to remove the sp1 that I saw on another post but that he has received the following message: "Setup has detected the error: 0x800736b3.» The assembly reference is not installed on your system. »

  The problem is that I have the disc of Windows 7 OS because it was already installed when I bought the laptop, so I find myself with this problem and no way to fix it other than spend more money buy a new OS and I simply do not have it.

  Any help would be greatly appreciated so thank you in advance if you can help.

  Laws

  Hi Louise,.

  Perform the steps from the link below and see if it works.

  Windows 7 displays "Windows is not genuine" with a 0x80070005 error code

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs.

  For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 (http://support.microsoft.com/kb/322756/( )

  Good day!

• CC Adobe Premiere Pro export excruciatingly slow... Help, please?

  Hi guys, the project of a school in a few hours and I have struggled with premiere pro for nearly 15 hours on a 15 minute video. It's pretty basic, a few images and pictures in 1920 x 1080, but for the life of me will not export this thing. It starts very fast but slows to a crawl and then curls up and stops. My system is not pulling punches: i7, 3770 16 gb 1600 mhz ram, k-2 x 780 ti. Any suggestions? I'm dying here.

  Hey guys, thanks for all the help. I found the problem: Gaussian blur. I got a clip that was about 3 instances of Gaussian blur, adobe was very unhappy about it and refused to make this (even after a line of four hours , he was stuck). If someone experiences this problem, check if you have consciously or inadvertently stacked Gaussian blur.

• Etrecheck results, slow iMac

  My computer is slow, and after having poking around, I see that Etrecheck could help diagnose the problem. I ran the program but I don't know what mean results. I hope that someone more experienced will know how to interpret and direct me in the right direction. I also ran the Apple Hardware Test and came with a very clear.

  I am concerned about MacKeeper, isn't this adware / malware?

  EtreCheck version: 3.0.5 (309)

  Report generated 2016-09-24 08:07:32

  Download EtreCheck from https://etrecheck.com

  Time 06:35

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Description:

  Programs run very slowly. A lot of delay. Indexing is also very slow.

  Hardware Information: ⓘ

  iMac (21.5 inch, at the end of 2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac13, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  NVIDIA GeForce GT 640M - VRAM: 512 MB

  iMac, 1920 x 1080

  Software: ⓘ

  macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour

  Disc information: ⓘ

  ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 999,35 go-go (418,18 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Hub keyboard Apple, Inc.

  Fitbit Fitbit Inc. Base Station.

  Apple Inc. Apple Keyboard

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  / etc/sudoers, 2299 but file size expected 1563

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Library/Extensions

  com [no charge]. FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-21) [Support]

  / System/Library/Extensions

  com [no charge]. Cycling74.driver.Soundflower (1.5.2 - 2016-09-21) [Support]

  com.fitbit.galileo.FitbitUSBCable [no charge] (1.0 - SDK 10.10 - 2016-09-21) [Support]

  com.MacAlly.IOKit [no charge]. MacallyICEKBDriver (1.0.0 - 2016-09-21) [Support]

  [no charge] com.sony.driver.prs (1.0.1d1 - 2016-09-21) [Support]

  com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.15 - 2 - SDK 10.11 - 2016-09-21) [Support]

  Startup items: ⓘ

  FanControlDaemon: Path: / Library/StartupItems/FanControlDaemon

  ProTec6: Path: / Library/StartupItems/ProTec6

  ProTec6b: Path: / Library/StartupItems/ProTec6b

  Startup items are obsolete in OS X Yosemite

  [I already deleted these]

  Launch system officers: ⓘ

  [no charge] 6 tasks Apple

  [loading] 170 jobs Apple

  tasks of Apple 95 [performance]

  Launch system demons: ⓘ

  [loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]

  [no charge] 38 tasks of Apple

  [loading] Apple 165 jobs

  [running] Apple 101 jobs

  Launch officers: ⓘ

  [loaded] com.adobe.AAM.Updater - 1.0.plist (2016-08-30) [Support]

  com.adobe.AdobeCreativeCloud.plist [running] (2016-06-24) [Support]

  [loading] com.adobe.CS4ServiceManager.plist (2010-04-09) [Support]

  com.Amazon.sendtokindle.Launcher.plist [running] (2015-11-13) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

  com.kodak.BonjourAgent.plist [running] (2012-09-21) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2015-03-29) [Support]

  [loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]

  com.Wacom.wacomtablet.plist [running] (2015-11-03) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.SwitchBoard.plist (2014-01-31) [Support]

  com.Adobe.adobeupdatedaemon.plist [running] (2016-08-30) [Support]

  com.Adobe.agsservice.plist [running] (2016-08-14) [Support]

  [loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

  [loading] com.adobe.versioncueCS4.plist (2011-01-15) [Support]

  [loading] com.barebones.textwrangler.plist (2011-02-27) [Support]

  com.CrashPlan.engine.plist [running] (2016-07-14) [Support]

  [loading] com.ea.origin.ESHelper.plist (2015-05-11) [Support]

  com.fitbit.galileod.plist [running] (2015-12-22) [Support]

  [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2015-03-29) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-05-15) [Support]

  [loading] com.adobe.ARM. [...]. plist (2010-02-27) [Support]

  [loading] com.adobe.ARM. [...]. plist (2014-02-19) [Support]

  com.Amazon.music.plist [running] (2015-05-02) [Support]

  [loading] com.kodak.KODAK AiO Firmware Updater.plist (2016-09-22) [Support]

  [loading] com.kodak.KODAK AiO Software Updater.plist (2016-09-23) [Support]

  com.zeobit.MacKeeper.Helper.plist [no] (2011-07-24) [Support]

  Items in user login: ⓘ

  GrowlHelperApp Application (/ Incompatible Software/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

  Application of caffeine (/ Applications/Caffeine.app)

  TextExpander Application (/ Applications/TextExpander.app)

  Google Chrome application (Google Chrome.app/Applications /)

  Dropbox application (/ Applications/Dropbox.app)

  CrashPlan menu bar of Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

  Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar)

  Plug-ins Internet: ⓘ

  Web of Google Earth plugin: 6.1 (2011-10-17) [Support]

  Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]

  WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-11-03) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]

  FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

  AdobePDFViewerNPAPI: 10.1.16 (2015-12-20) [Support]

  DivXBrowserPlugin: 2.0 (2010-03-09) [Support]

  QuickTime Plugin: 7.7.3 (2016-09-13)

  Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) obsolete! Update

  iPhotoPhotocast: 7.0 (2010-09-17)

  SharePointBrowserPlugin: 14.5.8 - SDK 10.6 (2015-12-02) [Support]

  AdobePDFViewer: 10.1.16 (2015-12-20) [Support]

  Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-17) [Support]

  JavaAppletPlugin: Java 8 update 101 build 13 (2016-08-09) check the version of

  3rd party preference panes: ⓘ

  Adobe Version Cue CS4 (2011-01-15) [Support]

  Fan control (2007-10-27) [Support]

  Flash Player (2016-04-15) [Support]

  Flip4Mac WMV (2010-11-23) [Support]

  Java (2016-08-09) [Support]

  WacomTablet (2015-11-03) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  34% mdworker (15)

  6% trustd (3)

  4% WindowServer

  kernel_task 2%

  1% adobe CEF Helper (2)

  Top of page process of memory: ⓘ

  778 MB Google Chrome Helper (5)

  Kernel_task 732 MB

  377 MB mdworker (15)

  Com.apple.WebKit.WebContent (2) 352 MB

  270 MB Google Chrome

  Virtual memory information: ⓘ

  122 MB free RAM

  7.88 GB used RAM (2.76 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  Sep 24, 2016, 07:38:37 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-24-073837_ [redacted] .crash

  / Library/Application Support/Adobe / * / Adobe CEF CEF Helper Helper.app/Contents/MacOS/Adobe

  Sep 24, 2016, 07:31:07 self-test - spent

  September 23, 2016, ~/Library/Logs/DiagnosticReports/quicklookd_2016-09-23-125130_[redacted].crash 12:51:30

  / System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. App/Contents/MacOS/quicklookd

  September 23, 2016, 11:24:43 ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-09-23-112443_[redacted].cra sh

  com.adobe.cep.CEPHtmlEngine - 2015.5.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine/Applications/Adobe Photoshop 2015.5 CC/Adobe Photoshop CC

  Sep 21, 2016, 03:59:45 PM/Library/Logs/DiagnosticReports/Adobe Bridge CS6_2016-09-21-155945_ [redacted].cpu_resource.diag [details]

  / Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6

  Sep 21, 2016, 15:02:42 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-21-150242_ [redacted] .crash

  Sep 21, 2016, 14:04:41 /Library/Logs/DiagnosticReports/mdworker_2016-09-21-140441_[redacted].cpu_resou rce.diag [details]

  /System/Library/frameworks/CoreServices.framework/frameworks/metadata.Framework/versions/A/Support/mdworker

  September 21, 2016, ~/Library/Logs/DiagnosticReports/Applications_2016-09-21-135005_[redacted].cras 13:50:05 pm

  /System/Library/PrivateFrameworks/StorageManagement.framework/plugins/Applicati ons.appex/Contents/MacOS/Applications

  Sep 21, 2016, 01:42:05 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016 - 09-21-134205_ [redacted] .hang

  / Applications/Adobe Photoshop 2015.5 CC/Adobe Photoshop 2015.5.app/Contents/MacOS/Adobe Photoshop 2015.5 CC CC

  Sep 21, 2016, 01:40:08 PM/Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016 - 09-21-134008_ [redacted] .hang

  September 21, 2016, ~/Library/Logs/DiagnosticReports/Trash_2016-09-21-132031_[redacted].crash 13:20:31

  /System/Library/PrivateFrameworks/StorageManagement.framework/plugins/trash.app ex/Contents/MacOS/Trash

  Sep 21, 2016, 12:59:22 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-09-21-125922_ [redacted] .crash

  / Applications/utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud

  September 21, 2016, ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-125035_[redacted].crash 12:50:35

  / Applications/utilities/Adobe Application Manager/*/Setup.app/Contents/MacOS/Setup

  September 21, 2016, 12:44:49 ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-124449_[redacted].crash

  September 21, 2016, ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-09-21-100909_[redacted 10:09:09] .crash

  /System/Library/PrivateFrameworks/ParsecUI.Framework/versions/A/support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper

  2 reasons that I see at a single glance, you have installed MacKeeper Malware, did the uninstall instructions and uninstall. Also, your Crashplan backup system is designed for continuous operation and is known to make slow systems. I would not recommend the use of this system or this time by backup only when you are not using the computer. Many users on these forums use local HD and Time Machine and then another external hard drive to create a clone of their system bootable using Carbon Copy Cloner or SuperDuper.

  Finally, you have purchased a basic applications iMac system and driving high powered (using resources). Type to buy a scooter 10HP and he expects to go to commute 250 miles a day at 80 mph. It will simply not do!

• iMac, blocked by malware.  Help please!

  This morning I was using all my usual internet links (Facebook, hotmail and a hotel site), and suddenly a window popped up almost directly after my iMac froze & the window OS Support popped up immediately followed by another indefinable window saying my iMac was blocked and had been infected with malware and a virus.  I stop everything, including my internet connection.  I then rang the published phone number.

  Earlier, I restarted my Mac & internet - same thing happens again so I rang the number again and it turns out not to be Apple, quite probably the company that owns the malware trying to get US $150 to remove malicious software and viruses.  They said they were resting in the States.

  I'm not very good with the workings of the Apple - I actually have no idea what to do.  My AppleCare had expired and he is demanding $ 39 just to talk with the Apple Support!  I paid $99 for this AppleCare & have never used once before.

  Help, please!

  < published by host >

  Hello CK64,

  It is probably just adware. It is becoming quite common.

  I wrote a small diagnostic program to help show what adware is installed. Download EtreCheck from http://www.etrecheck.com, run it and paste the results here. EtreCheck is perfectly safe to run, don't request your password to install and is signed with my developer Apple ID.

  If adware is installed, EtreCheck will help remove you, although you may need to provide a password. If you are not comfortable with that, just after the report of EtreCheck here and other AIDS can tell you exactly which files should be deleted and the way to do it.

  WARNING: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

• iMac to run out of memory system [Etrecheck report]

  I have an iMac 2013 end (27-inch, 3.2 GHz i5) with 24 GB RAM installed running OS X El Capitan 10.11.5). Whenever Safari is open, it slows down gradually until I get a message "your system is out of memory the application" and several applications have been suspended. I tried to reinstall the OS X without result.

  Once a report of Etrecheck indicates failure Drive with 19 errors, I contacted the Apple Support. The tech support guy was not familiar with Etrecheck, but don't think it was a defective drive. He had me DOWNLOAD & running Malwarebytes (did not find anything), create a Test user (which looked OK) and accompanied me through the removal of the caches in the library in my own user (which seemed to work for a while). He seemed anxious to finish my problem, so I let it go. Then he started to slow again. Subsequent reports of Etrecheck showed still drive failure but with only 2 to 5 errors. Now the drive seems fine.

  Safari seems to be the cause. I deleted several tabs and off most of the extensions, but it did not help.

  Here is the current Etrecheck report:

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-21 13:51:27

  Download EtreCheck from https://etrecheck.com

  Time 03:28

  Performance: good

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Another problem

  Description:

  Short memory of the application system

  Hardware Information: ⓘ

  iMac (27 inch, at the end of 2013)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac14, 2

  1 3.2 GHz Intel Core i5 CPU: 4 strands

  24 GB expandable RAM - [Instructions]

  BANK 0/DIMM0

  OK 8 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  0/DIMM1 BANK

  OK 8 GB DDR3 1600 MHz

  BANK 1/DIMM1

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  NVIDIA GeForce GT M 755 - VRAM: 1024 MB

  iMac 2560 x 1440

  Software: ⓘ

  OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

  Disc information: ⓘ

  ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 999,35 (Go 194,50 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  VIA Labs, Inc..          USB3.0 hub

  VIA Labs, Inc..          USB3.0 hub

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  VIA Labs, Inc..          USB 2.0 hub

  VIA Labs, Inc..          USB 2.0 hub

  SanDisk ImageMate 8 in 1

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Applications/Easy VHS to DVD/Easy VHS to DVD Capture.app

  com.elgato.driver.Pluto2 [no charge] (1.1 - 2012-01-19) [Support]

  / Applications/Easy VHS to DVD/Toast 9 Basic.app

  com.roxio.BluRaySupport [no charge] (1.1.6 - 2012-01-19) [Support]

  com.roxio.TDIXController [no charge] (2.0 - 2012-01-19) [Support]

  / Applications/Parallels Desktop.app

  com.parallels.kext.hidhook [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

  com.parallels.kext.hypervisor [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

  com.parallels.kext.NetBridge [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

  com.parallels.kext.usbconnect [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

  com.parallels.kext.vnic [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

  / Applications/Toast Titanium/Spin Doctor.app 11

  com.hzsystems.terminus.driver [no charge] (4-19 - 01 - 2012) [Support]

  Launch system officers: ⓘ

  [loaded] 7 tasks Apple

  [loading] 153 tasks Apple

  [operation] 78 tasks Apple

  Launch system demons: ⓘ

  [loaded] 47 tasks Apple

  [loading] 154 tasks Apple

  [operation] 90 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-03-08) [Support]

  [operation] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]

  [operation] com.epson.ecrp.launcher.plist (2015-06-28) [Support]

  [loading] com.epson.esua.launcher.plist (2016-03-28) [Support]

  [operation] com.epson.eventmanager.agent.plist (2012-05-08) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

  [loading] com.google.keystone.daemon.plist (2016-07-11) [Support]

  [loading] com.malwarebytes.HelperTool.plist (2016-07-16) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2016-01-07) [Support]

  [failure] com.lastpass.LastPassHelper.plist (2016-07-21) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Application own memory (memory Clean.app/Applications /)

  Other applications: ⓘ

  com [running]. GoPro.GoPro - importing

  [performance] com.bloombuilt.dayone - mac-agent

  [ongoing] com.etresoft.EtreCheck.1096352

  com.fiplab.MemoryCleanHelper [loading]

  [ongoing] com.fiplab.memoryclean.1095392

  [loading] 390 tasks Apple

  [operation] 200 tasks Apple

  Plug-ins Internet: ⓘ

  JavaAppletPlugin: 15.0.1 - 10.11 (2016-02-15) check the version of the SDK

  FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

  QuickTime Plugin: 7.7.3 (2016-05-05)

  Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

  Default browser: 601 - SDK 10.11 (2016-05-05)

  nplastpass: 4.1.2 - SDK 10.11 (2016-07-21) [Support]

  GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

  Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-26) [Support]

  iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-07)

  User Plug-ins internet: ⓘ

  Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)

  DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

  Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-01-24)

  PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-01-21)

  LastPass - LastPass - https://lastpass.com (2016-07-21)

  1 - ClickWeather - TWCi - http://www.weather.com/ (2014-09-26)

  3rd party preference panes: ⓘ

  Flash Player (2016-06-28) [Support]

  GoPro (2014-12-25) [Support]

  Paragon NTFS for Mac® OS X (2016-06-24) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  Macintosh HD: Disc size: 999,35 GB disc used: 804,84 GB

  Destinations:

  Seagate fake TC [network]

  Total size: 5,00 TB

  Total number of backups: 47

  An older backup: 25/06/16, 22:10

  Last backup: 21/07/16, 11:41

  Size of backup drive: Excellent

  Size of backup 5,00 TB > (disk size 999,35 GB X 3)

  Top of page process CPU: ⓘ

  100% safari

  2% WindowServer

  1% kernel_task

  1% fontd

  0% aslmanager

  Top of page process of memory: ⓘ

  17.14 Go Safari

  1.08 GB kernel_task

  Com.apple.WebKit.WebContent (4) 492 MB

  Mdworker (17) 369 MB

  98 MB com.bloombuilt.dayone - mac-agent

  Virtual memory information: ⓘ

  100 MB of free RAM

  used GB RAM 24.00 (1.18 GB being cached)

  18 MB used Swap

  Diagnostic information: ⓘ

  July 21, 2016, 13:34:20 /Library/Logs/DiagnosticReports/Safari_2016-07-21-133420_[redacted].cpu_resourc e.diag [details]

  /Applications/Safari.app/Contents/MacOS/Safari

  21 July 2016, 13:21:33 self-test - spent

  July 21, 2016, 13:13:28 /Library/Logs/DiagnosticReports/Safari_2016-07-21-131328_[redacted].cpu_resourc e.diag [details]

  July 21, 2016, 13:04:50 /Library/Logs/DiagnosticReports/Safari_2016-07-21-130450_[redacted].hang

  July 21, 2016, 12:49:58 /Library/Logs/DiagnosticReports/Safari_2016-07-21-124958_[redacted].cpu_resourc e.diag [details]

  July 21, 2016, 11:37:51 /Library/Logs/DiagnosticReports/Safari_2016-07-21-113751_[redacted].cpu_resourc e.diag [details]

  July 21, 2016, 11:28:47 /Library/Logs/DiagnosticReports/Safari_2016-07-21-112847_[redacted].hang

  July 21, 2016, 11:12:09 ~/Library/Logs/DiagnosticReports/cloudd_2016-07-21-111209_[redacted].crash

  /System/Library/PrivateFrameworks/CloudKitDaemon.Framework/support/cloudd

  July 21, 2016, 11:00:46 /Library/Logs/DiagnosticReports/Safari_2016-07-21-110046_[redacted].cpu_resourc e.diag [details]

  July 21, 2016, 10:36:18 /Library/Logs/DiagnosticReports/Safari_2016-07-21-103618_[redacted].cpu_resourc e.diag [details]

  July 21, 2016, 08:00:39 /Library/Logs/DiagnosticReports/Safari_2016-07-21-080039_[redacted].cpu_resourc e.diag [details]

  July 20, 2016, 11:13:27 /Library/Logs/DiagnosticReports/Safari_2016-07-20-111327_[redacted].cpu_resourc e.diag [details]

  July 20, 2016, 07:08 /Library/Logs/DiagnosticReports/Safari_2016-07-20-070800_[redacted].cpu_resourc e.diag [details]

  July 19, 2016, 17:09:01 /Library/Logs/DiagnosticReports/CalNCService_2016-07-19-170901_[redacted].crash

  /System/Library/PrivateFrameworks/CalendarAgent.Framework/versions/A/XPCService s/CalNCService.xpc/Contents/MacOS/CalNCService

  July 19, 2016, 12:55:09 /Library/Logs/DiagnosticReports/Safari_2016-07-19-125509_[redacted].cpu_resourc e.diag [details]

  July 18, 2016, 20:01:22 /Library/Logs/DiagnosticReports/Safari_2016-07-18-200122_[redacted].cpu_resourc e.diag [details]

  July 18, 2016, 13:56:03 ~/Library/Logs/DiagnosticReports/suggestd_2016-07-18-135603_[redacted].crash

  /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

  What made these disk errors go away? These are almost always bad news.

  But in fact: at the moment, Safari appears the biggest problem. Try to start in Safe Mode, followed by a normal reboot.

  OS X El Capitan: start in safe mode

• Sudden Beachballing and slow computer: support the EtreCheck report

  Hello

  Slowing suddenly all applications including Finder and beachballing persistent. Ran DiskWarrior 5.0, but it persisted even after repair. EtreCheck report below: help appreciated interpretation.

  Thank you!

  EtreCheck version: 2.9.6 (256)

  Report generated 2016-02-25 10:27:31

  Download EtreCheck from http://etrecheck.com

  Time 05:19

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Click on the link [check files] help with unknown files.

  Problem: Beachballing

  Description:

  sudden beach balling even after repair disk Warrior

  Hardware Information: ⓘ

  Mac Pro (early 2009)

  [Data sheet] - [User Guide] - [warranty & Service]

  Mac Pro - model: MacPro4, 1

  1 2.66 GHz Quad - Core Intel Xeon CPU: 4 strands

  20 GB of expandable RAM - [Instructions]

  DIMM 1

  8 ok GB DDR3 ECC 1066 MHz

  DIMM 2

  8 ok GB DDR3 ECC 1066 MHz

  DIMM 3

  ok 2 GB DDR3 ECC 1066 MHz

  DIMM 4

  ok 2 GB DDR3 ECC 1066 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Video information: ⓘ

  NVIDIA GeForce GT 120 - VRAM: 512 MB

  Cinema HD Display 1920 x 1200

  Software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

  Disc information: ⓘ

  HL-DT-ST DVD - RW GH41N disk4: (6.08 Go))

  BD - RW PIONEER BDR - 209D)

  ST2000DX001 - 1 CM disk3 164: (2 TB) (rotation)

  EFI (disk3s1) < not mounted >: 210 MB

  DPGA hybrid 2 TB primary HD (disk3s2) /: 2,00 (1.68 free) tuberculosis

  Recovery HD (disk3s3) < not mounted > [recovery]: 650 MB

  WDC WD6400AAKS-41H2B0 disk0: (640,14 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Backup bootable WD 640 2 (disk0s2) HD / Volumes/WD 640 HD 2 bootable backup: Go 320,07 (2.34 GB free)

  X-plane (disk0s3) / Volumes/X-plane: 319,59 (Go 249,10 free)

  WDC WD6400AAKS-65A7B0 disk1: (640,14 GB) (rotation)

  disk1s1 (disk1s1) < not mounted >: 32 KB

  BP/Volumes/BP backup backups (disk1s3) backup backups billing billing: 320,07 (GB 311,51 free)

  Christine user folder backups (disk1s5) / Volumes/Christine user folder backups: 319,80 (Go 278,56 free)

  WDC WD1002FAEX-00Z3A0 disk2: (1 TB) (rotation)

  EFI (disk2s1) < not mounted >: 210 MB

  Hard drives DPGA Xeon Xeon DPGA/Volumes of HD (disk2s2) secondary: 999,35 go-go (522,93 free)

  Recovery HD (disk2s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Plantronics DSP55 adapter

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  GASIA Semi. USB 2.0 HUB

  GASIA Semi. USB 2.0 HUB

  Logitech USB receiver

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Firewire information: ⓘ

  Iomega eGo drive HARD 800 - 800 max

  disk7s1 (disk7s1) < not mounted >: 32 KB

  disk7s2 (disk7s2) < not mounted >: 29 KB

  disk7s3 (disk7s3) < not mounted >: 29 KB

  disk7s4 (disk7s4) < not mounted >: 29 KB

  disk7s5 (disk7s5) < not mounted >: 29 KB

  disk7s6 (disk7s6) < not mounted >: 262 KB

  disk7s7 (disk7s7) < not mounted >: 262 KB

  disk7s8 (disk7s8) < not mounted >: 262 KB

  Iomega_HDD (disk7s10) / Volumes/Iomega_HDD: 319,94 go-go (316,11 free)

  OEM ATA Device 00 800-800 max

  EFI (disk6s1) < not mounted >: 210 MB

  OWC 750 FW hard drive (disk6s2) Volumes/OWC 750 FW hard drive: 749,81 go-go (566,03 free)

  Configuration files: ⓘ

  / etc/hosts - Count: 1

  Guardian: ⓘ

  Mac App Store and identified developers

  Unknown files: ⓘ

  /Library/LaunchDaemons/BESAgentDaemon.plist

  A unknown file found. [Check files]

  Kernel extensions: ⓘ

  / Library/Application Support/Roxio

  com.roxio.TDIXController [no charge] (2.0 - 2015-09-05) [Support]

  / Library/StartupItems/BRESINKx86Monitoring

  com.bresink.driver.BRESINKx86Monitoring [no charge] (4.0 - 2014-01-13) [Support]

  / System/Library/Extensions

  com [no charge]. Cycling74.driver.WondershareAudioDevice (1.5.2 - 2016-02-24) [Support]

  com.Aliph.driver.jstub [no charge] (1.1.2 - SDK 10.7 - 2016-02-24) [Support]

  [loading] com.avira.kext.FileAccessControl (1.1.1 - SDK 10.9-2016-02-24) [Support]

  com.DYMO.usbprinterclassdriver.kext [no charge] (1.1 - SDK 10.5 - 2016-02-24) [Support]

  [loading] com.logmein.driver.LogMeInSoundDriver (4.1.58f51 - 2016-02-24) [Support]

  com.olympus.DSSBlockCommandsDevice [no charge] (2.0.0 - 2016-02-24) [Support]

  com.palm.ClassicNotSeizeDriver [no charge] (3.2.1 - 2016-02-24) [Support]

  com.usboverdrive.driver.hid [no charge] (3.0.1 - 2016-02-24) [Support]

  /System/Library/Extensions/USBOverdrive.kext/contents/plugins

  com.usboverdrive.driver.hid.safe [no charge] (3.0.1 - 2009-09-29) [Support]

  Startup items: ⓘ

  CDBurnerService: Path: / System/Library/StartupItems/CDBurnerService

  BRESINKx86Monitoring: Path: / Library/StartupItems/BRESINKx86Monitoring

  : Epson printer path: / Library/StartupItems/Epson printer review

  RetroRun: Path: / Library/StartupItems/RetroRun

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [loading] 164 tasks Apple

  [operation] 72 tasks Apple

  Launch system demons: ⓘ

  [failure] org.postfix.master.plist [details]

  [loading] 198 tasks Apple

  [operation] 89 tasks Apple

  Launch officers: ⓘ

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-20) [Support]

  [loading] com.adobe.CS4ServiceManager.plist (2009-06-08) [Support]

  [loading] com.avira.antivirus.general.agent.plist (2015-10-15) [Support]

  [loading] com.avira.antivirus.ipm.ui.plist (2015-10-15) [Support]

  [loading] com.avira.antivirus.notifications.agent.plist (2015-10-15) [Support]

  [loading] com.avira.antivirus.odscan.default.plist (2016-02-15) [Support]

  [loading] com.avira.antivirus.scheduler.agent.plist (2015-10-15) [Support]

  [operation] com.avira.antivirus.systray.plist (2015-10-15) [Support]

  [loading] com.avira.antivirus.telemetry.agent.plist (2015-10-15) [Support]

  [loading] com.avira.antivirus.update.default.plist (2015-10-15) [Support]

  [operation] com.avira.helper.avstats.plist (2015-10-15) [Support]

  [operation] com.brother.LOGINserver.plist (2015-03-12) [Support]

  [loading] com.citrix.AuthManager_Mac.plist (2013-10-22) [Support]

  [operation] com.citrix.ReceiverHelper.plist (2013-10-22) [Support]

  [operation] com.citrix.ServiceRecords.plist (2013-10-22) [Support]

  [operation] com.ecamm.iglasses3agent.plist (2015-09-08) [Support]

  [operation] com.epson.epw.agent.plist (2011-04-22) [Support]

  [operation] com.epson.eventmanager.agent.plist (2012-05-08) [Support]

  [loading] com.google.keystone.agent.plist (2015-12-15) [Support]

  [operation] com.logmein.logmeingui.plist (2016-02-18) [Support]

  [loading] com.logmein.logmeinguiagent.plist (2016-02-18) [Support]

  [loading] com.logmein.logmeinguiagentatlogin.plist (2016-02-18) [Support]

  [loading] com.maintain.LogOut.plist (2013-11-08) [Support]

  [loading] com.maintain.PurgeInactiveMemory.plist (2015-06-25) [Support]

  [loading] com.maintain.Restart.plist (2013-11-08) [Support]

  [loading] com.maintain.ShutDown.plist (2013-11-08) [Support]

  [loading] com.maintain.Sleep.plist (2013-11-08) [Support]

  [operation] com.maintain.SystemEvents.plist (2013-11-08) [Support]

  [loading] com.oracle.java.Java - Updater.plist (2014-01-13) [Support]

  [operation] com.wondershare.AllMyMusic.Agent.plist (2011-12-20) [Support]

  [operation] net.culater.SIMBL.Agent.plist (2011-07-01) [Support]

  Launch demons: ⓘ

  [performance]    BESAgentDaemon.plist (2015-11-04) [Support]

  [loading] com.adobe.ARMDC.Communicator.plist (2015-10-20) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-20) [Support]

  [loading] com.adobe.fpsaud.plist (2016-01-28) [Support]

  [failure] com.avira.antivirus.dbcleaner.plist (2015-10-15) [Support] [details]

  [failure] com.avira.antivirus.ipm.loader.plist (2015-10-15) [Support] [details]

  [operation] com.avira.helper.watchdox.plist (2015-10-15) [Support]

  [operation] com.backblaze.bzserv.plist (2015-06-26) [Support]

  [loading] com.barebones.authd.plist (2013-05-09) [Support]

  [operation] com.bombich.ccchelper.plist (2015-07-03) [Support]

  [operation] com.fitbit.galileod.plist (2012-10-04) [Support]

  [loading] com.google.keystone.daemon.plist (2015-12-15) [Support]

  [loading] com.logmein.logmeinserver.plist (2016-02-18) [Support]

  [loading] com.logmein.raupdate.plist (2013-10-23) [Support]

  [loading] com.maintain.CocktailScheduler.plist (2015-06-25) [Support]

  [loading] com.maintain.HideSpotlightMenuBarIcon.plist (2015-06-25) [Support]

  [loading] com.malwarebytes.MBAMHelperTool.plist (2016-01-19) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

  [loading] com.oracle.java.Helper - Tool.plist (2014-01-13) [Support]

  [failure] com.starfield.backupservice.plist (2014-04-11) [Support]

  [loading] jp.co.canon.MasterInstaller.plist (2016-01-14) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.ARM. [...]. plist (2011-06-01) [Support]

  [operation] com.backblaze.bzbmenu.plist (2016-02-25) [Support]

  [failure] com.ecamm.printopia.plist (2010-12-02) [Support] [details]

  [operation] com.google.Chrome.framework.plist (2016-02-25) [Support]

  [loading] com.shirtpocket.backupbytime.plist (2016-02-12) [Support]

  [loading] com.spotify.webhelper.plist (2013-07-10) [Support]

  [loading] jp.co.canon.Inkjet_Extended_Survey_Agent.plist (2012-12-03) [Support]

  [loading] uk.co.markallan.clamxav.clamscan.plist (2015-09-10) [Support]

  [loading] uk.co.markallan.clamxav.freshclam.plist (2015-09-10) [Support]

  [loading]    A spot of Apple

  Items in user login: ⓘ

  Reminders application (/ Applications/Reminders.app)

  BusyCal application (/ Applications/BusyCal.localized/BusyCal.app)

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  [performance]    N4RA379GBW.com.BusyMac.busycal2.alarm (2016-02-15)

  com [running]. Growl.GrowlHelperApp.4473312 (2014-01-13)

  [operation] com.apple.xpc.launchd.oneshot.0x10000004.EtreCheck (2016-02-20)

  [operation] com.brother.utility.NETserver.154592 (2015-08-01)

  [operation] com.brother.utility.USBserver.153952 (2015-08-01)

  [operation] com.busymac.busycal2.50592 (2016-02-15)

  [ongoing] com.DYMO.pnpd

  [operation] com.evernote.EvernoteHelper (2016-01-20)

  [operation] com.getdropbox.dropbox.63072 (2016-02-23)

  [operation] com.google.Chrome.67872 (2016-02-23)

  [operation] com.hp.devicemonitor (2016-01-06)

  Plug-ins Internet: ⓘ

  AdobePDFViewerNPAPI: 15.010.20059 - SDK 10.8 (2016-02-23) [Support]

  Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-24), [Support]

  GarminGPSControl: 3.0.1.0 Release - 10.4 SDK (2011-07-26) [Support]

  AdobePDFViewer: 15.010.20059 - SDK 10.8 (2016-02-23) [Support]

  EPPEX plugin: 10.0 (2015-04-09) [Support]

  LogMeInSafari32: 1.0.935 - SDK 10.7 (2013-03-12) [Support]

  WidevineMediaOptimizer: 6.0.0.12757 - SDK 10.7 (2014-06-09) [Support]

  googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

  Scorch: 6.1.0 (2010-04-23) [Support]

  iPhotoPhotocast: 7.0 (2009-01-14)

  DYMO Safari Addin: Unknown - 10.4 SDK (2012-03-02) [Support]

  QuickTime Plugin: 7.7.3 (2016-01-20)

  FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-24), [Support]

  CitrixICAClientPlugIn: 11.8.2 - SDK 10.7 (2013-10-22) [Support]

  DirectorShockwave: 12.2.3r183 - SDK 10.6 (2015-12-03) [Support]

  npDDRia: 0.0.14.3 - 10.9 SDK (2015-02-05) [Support]

  PDF Browser Plugin: 2.4.4 - SDK 10.6 (2012-03-13) [Support]

  CANONiMAGEGATEWAYDL: 2.1.0.1 (2006-04-20) [Support]

  CANONiMAGEGATEWAYLI: 2.1.0.1 (2006-04-20) [Support]

  Musicnotes: 1.18.8 (2010-09-20) [Support]

  LogMeIn: 1.0.935 - SDK 10.7 (2013-03-12) [Support]

  Silverlight: 5.1.40416.0 - SDK 10.6 (2015-05-20) [Support]

  Web of Google Earth plugin: 6.0 (2011-05-17) [Support]

  DYMO NPAPI Addin: 1.0 - 10.4 SDK (2012-03-02) [Support]

  Default browser: 601 - SDK 10.11 (2016-01-20)

  Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2014-03-11) [Support]

  o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

  SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-01-14) [Support]

  JavaAppletPlugin: Java 8 66 update build 17 (18 / 01 / 2016) check the version of

  User Plug-ins internet: ⓘ

  CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

  WbeTools64_14: 1.0.23.53 © 2013 - SDK 10.6 (2014-04-11) [Support]

  fileEditTool64_15: 1.0.35.65 © 2013 - SDK 10.6 (2014-04-11) [Support]

  Safari extensions: ⓘ

  Supported (2014-10-02)

  iTube Studio (2013-12-11)

  3rd party preference panes: ⓘ

  Backblaze backup (2015-06-26) [Support]

  Flash Player (2016-01-28) [Support]

  Flip4Mac WMV (2014-03-11) [Support]

  Growl (2014-01-13) [Support]

  Java (2016-01-18) [Support]

  MySQL (2010-06-05) [Support]

  USB Overdrive (2012-05-17) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  DPGA Xeon hard disks: drive size: 999,35 GB disc used: 476,41 GB

  Destinations:

  HD WD 640 3 [Local]

  Total size: 640,00 GB

  Total number of backups: 2

  An older backup: 2.11.13, 00:04

  Last backup: 5.14.13, 12:43

  Backup disk size: too small

  Backup size 640,00 GB < (disc 476,41 GB X 3)

  Top of page process CPU: ⓘ

  MDS 47%

  8% osascript

  8% mds_stores

  Master of 3%

  2% Google Chrome Helper (13)

  Top of page process of memory: ⓘ

  2.10 GB Google Chrome Helper (13)

  1.18 GB kernel_task

  778 MB mds_stores

  Mdworker (25) 696 MB

  307 MB postbox-bin

  Virtual memory information: ⓘ

  7.66 GB of free RAM

  12,00 GB used RAM (6.41 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  February 25, 2016, 10:26:49 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102649_[redacted].crash

  /Applications/Avira.app/Contents/MacOS/avlogwriter

  February 25, 2016, 10:26:31 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102631_[redacted].crash

  February 25, 2016, 10:26:21 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102621_[redacted].crash

  February 25, 2016, 10:26:19 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102619_[redacted].crash

  February 25, 2016, 10:26:10 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102610_[redacted].crash

  February 25, 2016, 10:25:52 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102552_[redacted].crash

  February 25, 2016, 10:25:41 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102541_[redacted].crash

  February 25, 2016, 10:25:31 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102531_[redacted].crash

  February 25, 2016, 10:25:29 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102529_[redacted].crash

  February 25, 2016, 10:25:20 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102520_[redacted].crash

  February 25, 2016, 10:25:01 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102501_[redacted].crash

  February 25, 2016, 10:24:53 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102453_[redacted].crash

  February 25, 2016, 10:24:48 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102448_[redacted].crash

  February 25, 2016, 10:24:40 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102440_[redacted].crash

  February 25, 2016, 10:24:20 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102420_[redacted].crash

  February 25, 2016, 10:23:51 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102351_[redacted].crash

  February 25, 2016, 10:23:49 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102349_[redacted].crash

  February 25, 2016, 10:23:40 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102340_[redacted].crash

  February 25, 2016, 10:23:20 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102320_[redacted].crash

  February 25, 2016, 10:23:09 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-102309_[redacted].crash

  February 25, 2016, 10:15:53 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101553_[redacted].crash

  February 25, 2016, 10:15:34 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101534_[redacted].crash

  February 25, 2016, 10:15:24 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101524_[redacted].crash

  February 25, 2016, 10:15:15 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101515_[redacted].crash

  February 25, 2016, 10:15:13 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101513_[redacted].crash

  February 25, 2016, 10:15:04 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101504_[redacted].crash

  February 25, 2016, 10:14:41 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101441_[redacted].crash

  February 25, 2016, 10:14:31 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101431_[redacted].crash

  February 25, 2016, 10:14:21 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101421_[redacted].crash

  February 25, 2016, 10:14:12 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101412_[redacted].crash

  February 25, 2016, 10:14:10 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101410_[redacted].crash

  February 25, 2016, 10:13:48 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101348_[redacted].crash

  February 25, 2016, 10:13:39 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101339_[redacted].crash

  February 25, 2016, 10:13:25 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101325_[redacted].crash

  February 25, 2016, 10:13:10 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101310_[redacted].crash

  February 25, 2016, 10:13:08 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101308_[redacted].crash

  February 25, 2016, 10:12:50 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101250_[redacted].crash

  February 25, 2016, 10:12:40 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101240_[redacted].crash

  February 25, 2016, 10:12:38 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101238_[redacted].crash

  February 25, 2016, 10:12:20 /Library/Logs/DiagnosticReports/avlogwriter_2016-02-25-101220_[redacted].crash

  25 February 2016, 10:06:10 self-test - spent

  February 25, 2016, 09:29:29 ~/Library/Logs/DiagnosticReports/Dragon Dictate_2016-02-25-092929_ [redacted] .crash

  com Dragon.Dictate - Applications/Dragon Dictate Dictate.app/Contents/MacOS/Dragon

  24 February 2016, 16:14:43 /Library/Logs/DiagnosticReports/BESAgent_2016-02-24-161443_[redacted].crash

  /Library/BESAgent/BESAgent.app/Contents/MacOS/BESAgent

  24 February 2016, 15:52:43 /Library/Logs/DiagnosticReports/BESAgent_2016-02-24-155243_[redacted].crash

  February 23, 2016, 15:56:13 ~/Library/Logs/DiagnosticReports/Preview_2016-02-23-155613_[redacted].crash

  com.apple.Preview - /Applications/Preview.app/Contents/MacOS/Preview

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Super slow Mac with spiral spinning, please help

  My MacBook Pro runs very slow for some time now. I have removed many files on my external hard drive and that what I need there. Most of the tasks take longer that it should and I see the spiral turning almost at every click. Help, please!

  I did the check of the being, but I'm not very tech savvy so have no idea what to do with the news. Any help would be greatly appreciated

  EtreCheck version: 2.6.6 (226)

  Report generated on 20/12/2015 19:20

  Time 08:25

  Download EtreCheck from http://etrecheck.com

  Click on the links [click for support] to help with non-Apple products.

  Click on the links [click for more details] for more information on this line.

  Click links [click to remove] for help to remove the adware.

  Hardware Information: (Does that mean?)

  MacBook Pro (15-inch, mid-2012)

  [Click for plug technique]

  [Click here for the User Guide]

  MacBook Pro - model: MacBookPro9, 1

  1 2.3 GHz Intel Core i7 CPU: 4 strands

  4 GB of RAM expandable

  [Click here for upgrade instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 432 - SN = D862076022CDGDLAY

  Video information: (Does that mean?)

  Graphics Intel HD 4000

  Color LCD 1440 x 900

  NVIDIA GeForce GT 650M - VRAM: 512 MB

  Software: (Does that mean?)

  OS X Yosemite 10.10.2 (14C109) - since the start time: about 4 days

  Disc information: (Does that mean?)

  HTS547550A9E384 disk HARD APPLE disk0: (500,11 GB) (rotation)

  EFI (disk0s1) : 210 MB

  HD (disk0s3) [recovery] recovery: 650 MB

  Macintosh HD (disk 1) /: 498,88 go-go (231,36 free)

  Storage of carrots: disk0s2 499.25 GB Online

  OPTIARC DVD RW AD - 5970H)

  USB information: (Does that mean?)

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. IPhone.

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. Apple keyboard / Trackpad

  Lightning information: (Does that mean?)

  Apple Inc. Thunderbolt_bus.

  Guardian: (Does that mean?)

  Mac App Store and identified developers

  Kernel extensions: (Does that mean?)

  / Library/Extensions

  [loading] at.obdev.nke.LittleSnitch (4246 - SDK 10.8) [click for support]

  / System/Library/Extensions

  com.devguru.driver.SamsungComposite [no charge] (1.4.31 - 10.6 SDK) [click for support]

  com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 - 10.4 SDK) [click for support]

  / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

  com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 - 10.4 SDK) [click for support]

  com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 - 10.5 SDK) [click for support]

  com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 - 10.4 SDK) [click for support]

  /System/Library/Extensions/ssuddrv.kext/contents/plugins

  com.devguru.driver.SamsungACMControl [no charge] (1.4.31 - 10.6 SDK) [click for support]

  com.devguru.driver.SamsungACMData [no charge] (1.4.31 - 10.6 SDK) [click for support]

  com.devguru.driver.SamsungMTP [no charge] (1.4.31 - 10.5 SDK) [click for support]

  com.devguru.driver.SamsungSerial [no charge] (1.4.31 - 10.6 SDK) [click for support]

  Launch system officers: (Does that mean?)

  com.apple.SafariNotificationAgent.plist [killed]

  com.Apple.CoreServices.appleid.authentication.plist [killed]

  com.Apple.icloud.fmfd.plist [killed]

  com.Apple.SBD.plist [killed]

  4 processes killed due to lack of RAM

  Launch system demons: (Does that mean?)

  com.apple.AssetCacheLocatorService.plist [killed]

  com.Apple.ctkd.plist [killed]

  com.Apple.Emond.aslmanager.plist [killed]

  com.apple.loginwindow.LFVTracer.plist [failure]

  com.Apple.nehelper.plist [killed]

  com.Apple.sandboxd.plist [killed]

  com.Apple.wdhelper.plist [killed]

  [operation] com.seagate.TBDecorator.plist [click to support]

  6 killed process lack of RAM

  Launch officers: (Does that mean?)

  [operation] at.obdev.LittleSnitchUIAgent.plist [click to support]

  [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

  [loading] com.adobe.CS5ServiceManager.plist [click to support]

  [failure] com.canon.MFManager.plist [click to support]

  [loading] com.divx.dms.agent.plist [click to support]

  [loading] com.divx.update.agent.plist [click to support]

  Launch demons: (Does that mean?)

  [operation] at.obdev.littlesnitchd.plist [click to support]

  [loading] com.adobe.SC.FPFeedbackService - 1.0.plist [click to support]

  [loading] com.adobe.SwitchBoard.plist [click to support]

  [loading] com.adobe.fpsaud.plist [click to support]

  [loading] com.macpaw.CleanMyMac3.Agent.plist [click to support]

  [loading] com.microsoft.office.licensing.helper.plist [click to support]

  User launch officers: (Does that mean?)

  [loading] com.adobe.AAM.Updater - 1.0.plist [click to support]

  [loading] com.adobe.ARM. [...]. plist [click for support]

  [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist [click to support]

  [loading] com.divx.agent.postinstall.plist [click to support]

  [loading] com.google.keystone.agent.plist [click to support]

  [loading] com.macpaw.CleanMyMac3.Scheduler.plist [click to support]

  [operation] com.spotify.webhelper.plist [click to support]

  Items in user login: (Does that mean?)

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  KiesAgent hidden UNKNOWN (missing value)

  CleanMyMac 3 Menu UNKNOWN (missing value)

  ImageTransferUtility UNKNOWN (missing value)

  WirelessCameraService UNKNOWN (missing value)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

  fuspredownloader hidden Application (~/Library/Application Support /.) WAS / fuspredownloader.app)

  Other applications: (Does that mean?)

  [operation] com.adobe.PDApp.AAMUpdatesNotifier.66772.A350D443-EAD0-4958-9D9C-568E6659316E

  [operation] com.apple.xpc.launchd.oneshot.0x10000007.Little Snitch Network Monitor

  [ongoing] com.Apple.XPC.launchd.oneshot.0x10000018.EtreCheck

  [ongoing] com.getdropbox.dropbox.45472

  Plug-ins Internet: (Does that mean?)

  FlashPlayer - 10.6: Version: 20.0.0.235 - 10.6 SDK [click for support]

  Default browser: Version: 600 - SDK 10.10

  AdobePDFViewerNPAPI: Version: 11.0.13 - 10.6 SDK [click for support]

  AdobePDFViewer: Version: 11.0.13 - 10.6 SDK [click for support]

  DivXBrowserPlugin: Version: 2.2 [click for support]

  Flash Player: Version: 20.0.0.235 - 10.6 SDK [click for support]

  OVSHelper: Version: 1.1 [click for support]

  QuickTime Plugin: Version: 7.7.3

  SharePointBrowserPlugin: Version: 14.1.0 [click for support]

  Silverlight: Version: 5.1.40416.0 - 10.6 SDK [click for support]

  JavaAppletPlugin: Version: 15.0.0 - 10.10 check the version of the SDK

  User Plug-ins internet: (Does that mean?)

  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [click to support]

  Safari extensions: (Does that mean?)

  Searchme Adware! [Click to remove]

  DivX more Web HTML5 Player

  3rd party preference panes: (Does that mean?)

  DivX [click for support]

  Flash Player [click for support]

  ROAR [click for support]

  Paragon NTFS for Mac® OS X [click for support]

  Dashboard Seagate for Mac OSX [click for support]

  Time Machine: (Does that mean?)

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  Macintosh HD: Disc size: 498,88 GB disc used: 267,52 GB

  Destinations:

  BEK HD [Local]

  Total size: 499,73 GB

  Total number of backups: 6

  An older backup: 11/09/2014 03:34

  Last backup: 11/09/2014 08:55

  Backup disk size: too small

  Backup size GB 499,73< (disk="" used="" 267.52="" gb="" x="">

  Top of page process CPU: (Does that mean?)

  69% finder

  7% QuickLookSatellite

  7% WindowServer

  3% little Snitch software update

  3% kernel_task

  Top of page process of memory: (Does that mean?)

  1.14 GB com.apple.WebKit.WebContent (11)

  Kernel_task 583 MB

  Safari of 127 MB

  Finder 111 MB

  Mdworker (8) 78 MB

  Virtual memory information: (Does that mean?)

  295 MB free RAM

  3.71 GB used RAM (386 MB cache)

  482 MB used Swap

  Diagnostic information: (Does that mean?)

  December 19, 2015, 03:07:28 AM/Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-12-19-030728_ [redacted] .crash

  Considering the number of items 'dead' lack of RAM, more RAM will help your situation.  A MBP 2012 will support up to 16 GB of RAM and the best sources of RAM compatible Macs are OWC and Crucial.

  LAUGH the CleanMtMac3 Mac.  You MBP didn't need, it can damage your Mac and can be a cause contributing to the slow operation.  Use the instructions to uninstall developers:

  http://macpaw.com/support/CleanMyMac/Knowledgebase/how-to-uninstall-CleanMyMac-3

  Lout in safe mode:

  https://support.Apple.com/en-us/HT201262

  All change for the better?

  Start the recovery partition and select disk utility.  Run disk utility > first aid, check and repair.

  Ciao.

• I have an imac 27 "... on power there is no signal to startap, usb ports are not working and its deadlock with the logo of the Apple with the circle of rotation... Help, please

  I have an imac 27 "... on power there is no signal to startap, usb ports are not working and its deadlock with the logo of the Apple with the circle of rotation... Help, please

  Wake the computer to your Apple store or Apple authorized service for the service provider. He probably suffered a hardware failure.

• Urgent need help: I run windows 10 on iMac. I can't boot into Windows 10 after update to El Capitan 10.11.5. Help, please!

  An urgent need to help!

  I've been running Windows 10 on my iMac via Boot Camp. I just upgraded to El Capitan 10.11 to 10.11.5. I don't know if it was because of this upgrade that made me not be able to return to Windows. In the windows startup disk, my windows HD and OS X HD icons are all grayed out. So, I can't select which one to be my default startup Mode of the disc. Help, please!

  Pisheng D.

  Unlock you the boot floppies pane by clicking the lock button? Look at the lower left corner of this screen.

  

• Hello. I buy the Macbook Air Mid 2015... After the upgrade to El Cap internet speed slowed painfully. What should do? Help, please

  Hello. I buy the Macbook Air Mid 2015... After the upgrade to El Cap internet speed slowed painfully. What should do? Help, please

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Help, please! Try to remove tuneup helper of my iMac.

  I'm trying to remove my iMac tuneuphelper. I found most of the files and added to the trash. When I'm empty, I get a message "the operation cannot complete because the point help of tuneup is in use" I can't find an icon to exit the program. Activity monitor has gone through and tried to force him out but not luck! Help, please!

  Thank you

  First test:

  1. Go to system-> users and groups-> login items Preferences. If there are topics, click on the "-" button at the bottom of the list to prevent starting.
  2. Reset
  3. Empty the trash

  If the Recycle Bin will not always empty.

  1. Restart in safe mode. Try safe mode if your Mac does not commissioning - Apple Support
  2. Empty the trash
  3. Restart normally