Slow response from the DPM Touch Interactive applications

Hello

In our premises of the Subscriber, we deployed a solution we have developed as a tactile interactive application using a 3rd party Content Management System. The content of the application is pushed to the DPM and stored locally. This app is more graphic, and there is no video no is involved. The size of the content is aroun 105MO. We use 3 m touchscreen.

The application is designed so that when the user clicks on tabs, it goes to that specific tab content. The question here is, when the user clicks/keys on the screen of the tab, it takes more time to react, which means it takes longer to access this particular screen. So I'm not sure how reduce response time.

We use Cisco (OEMed) 32 inch screen with a resolution in 1366 x 768 LCD, what is said in the native resolution. We use the HDMI to connect to the DPM on the LCD screen.

Please let me know how to increase the speed of the interactive application.

JK,


The first thing to do is to reduce the question of time 'response' to a

the driver for 3 m touch OR the application itself.


You can use another touch application (1 or more) for a reference

on the response of the tactile response.  If all the applications meet

the touch with the same delay so the problem "may" be with the

3 m touch driver and may need some improvement and refinement.

If the other touch applications are faster to respond then your App "Touch".

at issue, the US is facing an application problem.


Is a common symptom seen with performance and custom applications

because developers create applications and workstations with high

fast video cards and processors.  Therefore, what is acceptable

performance on the workstation does not to the slower

DMP.


Please indicate the MIB of STATUS output in a text file and

Download it here for review.


Thank you


T.

Tags: Cisco Support

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