slow start up and slow down the stop

Hello

I'm having a problem with my brother's computer. It's very slow when starting and very slow when it stops, also for when the computer is in use it is slow.

I defragment the hard disk, use disk cleanup and search for any virus.

I also looked in the advanced tools and performance tools, he gave me information indicating that the wmi provider host and the vaio entertainment database service caused the computer to the slow start.
 
IM afraid if I remove these automatically start something worse would go wrong.

Thank you for your time.

Hi rookcpu,

Before you attempt any other measure, I suggest you try the following basic steps, these steps are worth a try:

Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...)  Except the keyboard and mouse and then start.

If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

 

Step 2: Put the computer to boot to determine which program is causing the problem

Follow step 1 in the link below,

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

Continue with the remaining steps to pin-point on the third party service.

After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

Important: n ' forget not the computer to start normal follow step 7 in the link.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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