Smartphone blackBerry OS 6 update

Similar Questions

• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Curve Smartphones blackBerry 3G fail update

  Nice day

  Who can help me. I have a Blackberry Curve 3 G / 9300.

  I want to upgrade the software to OS6.

  When I'm trying to update, he caution me only active users can only update the software.

  How can I fix this thing

  Hi alexrusu,

  You get the message: "BlackBerry Device Software updates are only available for BlackBerry smartphone users with a subscription to the active BlackBerry service?

  Do you have a data service provider wireless plan?

  If this is not the case, this article should provide more information. http://bit.LY/geuN0Q

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• Smartphones blackBerry 9900 brick update

  My camera got bricks to update. Stuck at "connecting to the boot ROM. Device is dead, does not answer something, says the Device Manager to change the settings in the control panel computer followed the steps, nothing helps. Device connection and reconnection does nothing, battery pull does nothing, the Device Manager can wake the phone.

  PLEEEEAAAAASSSSSEEEEEEE HEEEEEEEEELPPPPPP!

  Hi and welcome to the forums!

  Try following the steps on "detection of force" your device.

  Thank you

  Bifocals

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• Away you smartphones blackBerry 7.1 update on the Torch 9810

  I just did the update for the new bundle of 7.1 from my PC. Twice he has lost the connection to the phone after the restart and comes up with an error 507.

  Fortunately www.blackberry.com/507 tells you how to recover your old operating system.

  It works very well, so there is nothing wrong with my phone or computer - it's the * beep * update which is screwed!

  I just found out (I only got the torch for a few months) that "restore" from the desktop software is not restore your applications! I hope it will work http://www.ehow.com/how_5864947_restore-blackberry-apps.html

  I restore all the bundle 7.0 for the second time.

  A great way to waste an eveneing...

  jbraner wrote:
  Well, it's not particularly useful - is it?

  You've upgraded to 7.1 without problems?  YES

  It will not install. There may be something wrong with the phone or the PC or desktop software - or it wouldn't restore to 7.0.

  Of course, it takes something like that to get a 'full backup' account with the desktop software does not save 3rd party applications!

  Well, another night spoiled...

  You can back up the applications but is not a native function

  Basically, you make a switch unit and once saved, copy the files and cancel the switch.

  Itinerary here

  http://CrackBerry.com/BlackBerry-101-backing-3rd-party-applications-your-BlackBerry

  I use the Desktop Manager as much as all my apps can be downloaded from the app world, but I know that some have collected more special and above will help you in the future

  This is how to update an operating system

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• BlackBerry Smartphones blackberry app world update

  I only am not updated blackberry app world in my bb9320. pl help

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• Smartphones blackBerry for software update option is not available

  I bought a blackberry bold 9900 last year.  I want to update the software. When I go to options---> device I don't see an option like 'software update' which is there in other models. I want to know is - not just in my handsets or other "BOLD" 9900 s as well.

  I get what you're saying here. But what exactly my problem is that I don't have the option that checks for updates. In other models when you choose
  Menu--> options--> device there is a link/option that reads "software updates". I have that in my device. I think that it is incorporated and has nothing to with the carrier. Can you help me with this, please?

• Problem of Smartphones blackBerry 6.0 updated

  I just upgraded to 6.0 on 9700 and since I was not able to use the phone. It always freezes on me and wont even work at all with the SIM inserted. Out the sim card and it only that freeze. It responds only to his own will. Tried to re-login to the desktop software and still the same. All I get is the clock bit processing on my screen. Waiting to get an error message, but nothing.

  Fortress_2010 wrote:

  Do you mean the free memory?  It's 282984. Ive pulled the memory card.  Also Memory Cleaner is turned off. Its works fine now... runs slow every now and again, but Im happy for the moment been I guess. Thank you

  It is less than 1 MB of free memory. You get only about 30 to 40 MB.

  Delete of junk out of your BlackBerry. Read this:

  KB14320 How to maximize space and power battery life on the BlackBerry smartphone

• Smartphones blackBerry Device Manager update failed

  Hello

  I use a BOLD 9900. lately, BB DEVICE MGR has not detected the 'disconnected' phone, so I installed an update reported by MGR of DEVICE.  the updated bundle 2108 v7.1 2807 bundle v7.1 update. during the sequence of steps displayed on the screen (SAVE; INSTALL; RESET; RESTORATION), the process has stalled to restart the COMPUTER, reports from CONNECTION to the DEVICE (this may take a few minutes). the phone is turned off and nothing has changed in 1 hour approximately. What should I do?

  I accepted the loss of data and has decided to re - install the operating system on the phone. It turned out that the backup files created during the initial upgrade has been restored successfully once I got an operating system on the phone again. phone and software preconfigured desktop are same version (v7.1 bundle 2807).

• Problem_Bold of Smartphones blackBerry 9900 after update the software 7.1 Bundle 2108

  To whom it may be useful,

  I updated my Bold 9900 to new version 7.1 bundle 2108

  Everything is Ok, all data is synchronized, motive, but loses his loudness when I get calls!

   

  (Note: if I restart the device, call alert (Bell) are OK for almost 4 hours;) She don't sundenly stop ring, vibrate only, but the speakers are ok I can hear all the songs)

  Can anyone help, because it is so important to me

  I tried to redownlod version and it seems to be well downloaded

  Thanks in advance

  Dear,

  Thank you very much for all your support

  Today, I found out what was the problem after redownloading the version 4 times

  Problem from a named application flashlight

  Whenever I turn it on, stop sounds

  I don't know the reason but I think the problem is now resolved

  A big thank you

  Will keep in touch

• Problem blackBerry Smartphones Blackberry App World update

  Hey everybody. I just bought myself a new Blackberry Curve 9380. If I go to App world it askes me to upgrade for me to use it. then e click on upgrade and just need me to Blackberry App World on my native browser. there I can download app and games and so on, but there is no function upgrade. If I don't select the app to download just brings back me to my App world on my device and asked me to upgrade again. Any help please

  Thanx

  going to http://mobile.blackberry.com

  find the BlackBerry App World and get the download to your phone.

• Smartphones blackBerry 7.1 update

  Hi, since I'm updated my 7.1 BB9810 my camera does not work? can you help me? THX Wolfgang

  Wstephan wrote:

  If I click to start the camera just the info:

  the camera could not be started, please close it please close other applications.

  What kind of application?

  It is a hardware problem with the camera.  Some succeeded in pushing down around the area of camera lens to reinstall the camera module in the socket.  If this does not work then the camera module has probably failed and there is little you can do about it but replace the device or repair the camera module.  Sorry for the not-so-good news.

• Smartphones blackBerry 4.5 update killed my phone - HELP

  Hi all.

  I'm new to Blackberry and have the Curve 8310 on VODAFONE UK. Everything worked fine until I upgraded and now all I get is error 507.

  Can't do anything with it.

  Everything seemed to go well on the upgrade - he asked me a password for my PIN.  Well I had no idea so just a compound.  He continued for a while, then came up with a critical error.  Try again.  So I tried again and still the same ERROR 507.

  Can someone please help as I don't have a phone now.

  Thank you

  I have now tried this 10 times without success.  I downloaded the software upgrade of Vodafone UK to make sure it was OK.  But still nothing.  I am disabled and need my phone.

  Thank you

  Bigyun,

  Did you get your phone work? My apologies for the delay in responding to you.