Curve Smartphones blackBerry 3G fail update

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• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Curve Smartphones blackBerry without service Blackberry in Norway?

  Hello. It is a follow-up question to another post.

  I'm in Norway for 6 months. I have T-mobile USA with the Blackberry service that I intend to suspend this period of 6 months. The only provider of services of Blackberry in Norway (Trigcom) does not allow a 6 month subscription (1 year), do not know if others do.

  I was just wondering, if I have the telephone service by a telephone company with no Blackberry service, which features in my phone I have not will be able to use. I can survive without the push email service using Google's Gmail for this period. But I rely on web browsing, google chat, google maps and other services intensively. I also use T - mobile UMA much, which works very well at home. The phone itself is excellent, so I was hoping to just put a SIM card and use everything normally except for the push e-mail and UMA.

  Does anyone have experience with the help of a curve without Blackberry service while retaining all the features above? Ask yourself what to ask because I get a mobile service provider.

  Thank you!

  Hello

  without a BlackBerry service, you have GSM and edge (no EDGE).
  This means that you can do with your BlackBerry

  • phone calls (send & receive)
  • SMS (send & receive)
  • MMS (send & receive)
  • anything that requires no internet

  especially, no navigation available, unless you have a Wi - Fi connection on your device.

• BlackBerry Smartphones Blackberry Bold 9930 update failed and the software does not load

  I have a Blackberry Bold 9930 and yesterdasy I received a msg saying to upgrade to 7.x software Blackberry. I followed the instructions (takes too long like 2 hours to download) and then. Big mistake because it cooked my phone. It seems that when you upgrade, the upgrade process goes thru, but stops after the time zone to restore the process and reports an error 602 with a reset button to reset your database. The reset button does not work and I restarted the phone to restore the db. At the moment that it restarts, launched the process, and even once, it failed after the msg indicating time zones (100% and overall restoration treatment 7%). Zones roughly completed, but then I got a msg saying I wandered 602 belive. On all courses was about 5 to 10 percent. Now my phone is undesirable because it does not restart. Verizon says they have a large number of phones across the country, but BlackBerry says it's a matter of Verizon...  Someone at - he already heard of this I am now without such a 4 days while I get a replacement Friday because of the holiday...  I am not very happy as another question, I found - during the upgrade process it used the cells instead of my wirelss home network to download the software and it really took about 2 to 3 hours, then another hour before it failed during the upgrade process. So about. 3 to 4 hours to play with an upgrade yesterday.

  Thank you

  Rich

  Hello merlin02131

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear about the problem you are experiencing during the update!

  But you can still use Desktop Software for the update process, personally, I prefer never to do an Over the Air update. I think that something has gone wrong with the update process and thus you encounter this error 602.

  You have a backup of your device, or using BlackBerry protect for the backup?

  If you wish you can try several method to recover your device of this error, all you need is a PC and an Internet connection active. But attention, this method deletes the data user in this device. This is the Knowledge Base to follow:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Additional information:

  KB29237 : "App Error 602" appears on the BlackBerry smartphone running BlackBerry 7

• Blackberry curve Smartphones blackBerry 9220 does not update

  My curve has been down for weeks when the battery is placed in the red light flashes and stops like a boot loop, however, when I connect to update with the blackberry desktop software I get them all is the red light starts flashing quickly in sequence 1010111 or something of the sort it please help I really need to fix it

  Of course. However, as far as we know, it could be something else. When troubleshooting weird problems from our point of view of the user, we try to test all other possible causes and hope to find the problem is not material and is something we can fix.

• BlackBerry curve Smartphones 9320 200 after update error message

  My phone died now :-(

  When I connect my phone to the desktop software this morning he gave me an update message.  I've dutifully updated - and my phone is dead.   I removed all office cleaned of all other files and reloaded software but still not you connect phone to pc.  It simply keeps restart until the error 200 message once again!

  Any suggestions gratefully received.  It was working perfectly until the attempt of the last version of the software download.

  Hello and welcome to the community!

  Something was wrong with the update, and now a reload is necessary. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• BlackBerry curve Smartphones BlackBerry 9360 7.1.0 update software issues (1133)

  Yesterday, I tried to update my software for the 7.1.0 (1133) bundle on my blackberry and since then, then a screen saying "backup your data" but it is not nothing it back a few stays at 9%. Because I may not use my phone, the signal is off, I can't even go on my home page. im just stuck to this particular message on my screen. Ive released my battery like 10 x and the same thing will pop up.

  HELP I don't know how to register my phone.

  If any of you have any suggestions please let me know

  Hi Larry

  Welcome to the community

  Please try this:

  JSanders of credit:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  I hope it helps.

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Smartphones blackBerry Device Manager update failed

  Hello

  I use a BOLD 9900. lately, BB DEVICE MGR has not detected the 'disconnected' phone, so I installed an update reported by MGR of DEVICE.  the updated bundle 2108 v7.1 2807 bundle v7.1 update. during the sequence of steps displayed on the screen (SAVE; INSTALL; RESET; RESTORATION), the process has stalled to restart the COMPUTER, reports from CONNECTION to the DEVICE (this may take a few minutes). the phone is turned off and nothing has changed in 1 hour approximately. What should I do?

  I accepted the loss of data and has decided to re - install the operating system on the phone. It turned out that the backup files created during the initial upgrade has been restored successfully once I got an operating system on the phone again. phone and software preconfigured desktop are same version (v7.1 bundle 2807).

• Smartphones blackBerry 9900 brick update

  My camera got bricks to update. Stuck at "connecting to the boot ROM. Device is dead, does not answer something, says the Device Manager to change the settings in the control panel computer followed the steps, nothing helps. Device connection and reconnection does nothing, battery pull does nothing, the Device Manager can wake the phone.

  PLEEEEAAAAASSSSSEEEEEEE HEEEEEEEEELPPPPPP!

  Hi and welcome to the forums!

  Try following the steps on "detection of force" your device.

  Thank you

  Bifocals

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• Curve Smartphones blackBerry freezes when used Facebook app used

  BB messenger, email and browser will freeze on my curve once I have upload a photo on Facebook.  It has been upgrading the FB app.  (At least that is when I noticed this).  I get an "uncaught exception error" and the battery must be pulled to reset the phone.  It is certainly a problem of software, as Verizon already sent me a replacement phone and the same problem persists!  I've updated all my BB applications to the latest version, btw.  Anyone know what is happening?

  It's here. I know that this seems to be a link shady, but I promise you there is nothing wrong with it. It is a perfectly clean OTA installation of Facebook 1.8 and I have used (and still use) myself.

  (1) make sure that you remove Facebook from your Blackberry.

  (A) options > Applications

  (B) the drop down menu and change it to "Modules". This menu is on the upper right.

  (C) scroll down and find Facebook, select it and the button Delete is there.

  Alternatively, you can simply scroll over the icon in the applications menu, press menu again and go to delete. But I do not trust in this way.

  2) navigate to this address on your Blackberry: http://bit.ly/facebook49

  (3) follow the installation as usual.

  This should help clear up.

• Away you smartphones blackBerry 7.1 update on the Torch 9810

  I just did the update for the new bundle of 7.1 from my PC. Twice he has lost the connection to the phone after the restart and comes up with an error 507.

  Fortunately www.blackberry.com/507 tells you how to recover your old operating system.

  It works very well, so there is nothing wrong with my phone or computer - it's the * beep * update which is screwed!

  I just found out (I only got the torch for a few months) that "restore" from the desktop software is not restore your applications! I hope it will work http://www.ehow.com/how_5864947_restore-blackberry-apps.html

  I restore all the bundle 7.0 for the second time.

  A great way to waste an eveneing...

  jbraner wrote:
  Well, it's not particularly useful - is it?

  You've upgraded to 7.1 without problems?  YES

  It will not install. There may be something wrong with the phone or the PC or desktop software - or it wouldn't restore to 7.0.

  Of course, it takes something like that to get a 'full backup' account with the desktop software does not save 3rd party applications!

  Well, another night spoiled...

  You can back up the applications but is not a native function

  Basically, you make a switch unit and once saved, copy the files and cancel the switch.

  Itinerary here

  http://CrackBerry.com/BlackBerry-101-backing-3rd-party-applications-your-BlackBerry

  I use the Desktop Manager as much as all my apps can be downloaded from the app world, but I know that some have collected more special and above will help you in the future

  This is how to update an operating system

  Manual device OS upgrade instructions:

  1. start by searching for your operator and the system operating file that you want to use.

  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  2. make a backup of your device first, using Desktop Manager > backup. Close at the end Office Manager and disconnect it from BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/

  3. download the OS files to the PC then install on the PC by running (double click) the downloaded file.

  4. go into c:\program files Research in motion\apploader and delete the file named "vendor.xml."

  5. This step is not necessary unless there is a problem on the next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a full backup), then after you get the 507 error (no OS installed) then proceed to step 6

  6 remove the internet connection for PC and reboot the PC.

  7. plug the BlackBerry and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file was in.

  8. If you did step 5, restoration of the back upward. Follow this KB if necessary http://www.blackberry.com/btsc/KB10339

  Take advantage of the new operating system.

• Curve Smartphones blackBerry will not let me answer the emails...

  I recently had to do a restore to my bb... curve since then it won't let me reply to e-mails. the option does not appear again... I'm not on a bes server and do not know what to do. This blackberry is my office... its how I work and work every day. Someone please help!

  Hi Kgalloway103,
  Welcome to the community!
  Please confirm, you have destroyed your device. If you did, then you need to reactivate your account.
  You can try a battery pull while the device is powered and insert the battery after a min.
  Thank you.. !!

• BlackBerry Smartphones blackberry app world update

  I only am not updated blackberry app world in my bb9320. pl help

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• MAPI Smartphones blackBerry connection failed: can not sync DM with torch more

  I updated the software to OS 6.0 Bundle 2949 DM
  When I try to sync, I get the following error
  Failed the MAPI connection: if it please run outlook with the 'outlook' selected profile and try again
  I have the correct outlook profile selected. I could synchronize my flashlight with older versions on the DM BB software
  I downloaded a new version of DM from the BB site.
  Nothing seems to fix this problem

  Any advice?

  Had the same problem with a Bold 9650 synchronization... "Failed to open MAPI session. "Couldn't you please run Outlook with xxxxxx selected profile and try again" operate with the change of the profile. Take off the Outlook Connector was not an option. I fixed it by putting DM 6.0.0.40 back on my PC and works very well.