Smartphone blackBerry Storm 5.0 upgrade problems - Missing Core Apps (Memo Pad, Word To Go...)

After the upgrade to 5.0, all contacts, emails and text messages are wiped out.  In addition, many applications have disappeared but not only incompatible those known (such as mentioned in another part of the forum), but the core ones like Notepad, calculator, Word To Go, etc.  Application Center is still left!

I agreed that the contacts & messages may be gone for good (but why does say it is saved during the upgrade?), but what about basic BB applications?

Hello and welcome!

Somehow, it seems that if the update were not properly or fully succeed. I suggest to start over:

  • KB11320 How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Manager

Regarding your data, according to what did you when you did the first attempt (it would have offered as save you the options and choices), it may or may not be a backup available for restore you from. Search your entire hard drive to a file with an extension of the RPI (*.) IPD)... inspect the date/time that the results were created. If there in your first attempt, can use as source for your catering:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

Good luck and let us know!

Tags: BlackBerry Smartphones

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