Smartphones blackBerry CURVE 9360 WARRANTY terms and CONDITIONS

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• Smartphones blackBerry Curve 9360 application connectivity problems

  Hi all -

  BlackBerry Curve 9360

  Smartphone (3G, WiFi)

  7.1 bundle 1133 (v7.1.0.336, platform 9.6.0.51)

  3G bands 1,4,8

  I got a Blackberry Curve 9360 during about 3 weeks now and until a few days ago had no problems wih it. The problem is with applications such as Blackberry App World, BBM and Facebook. When I try and BB app world it says open "finds it difficult to connect to the server Blackberry App World. Check your network connections, and then try again. "On Facebook, he said"we cannot reach the Facebook server at this time. Please try again later. (100)' and when I try and send a BBM it has a red X next to him immediately. Oh and I am also no longer receive emails. Yet, I can browse my internet no problem with or without Wi - fi. How can I fix? Thanks in advance

  Managed to sort, rung by virgin and they said that my blackberry services were "inactive" not sure how it happened, but there you go. Thanks for your concern.

• Update blackBerry Smartphones BlackBerry curve 9360 7.1 bundle 2039 download failed

  My blackberry curve 9360 7.1 bundle 1133 7.1 bundle 2039 refresh each time update failed. 10% or 26% download that he had failed. Me can't seem to update my device I using the last blackberry destop software 7.1 b42.

  Thank you very much its perfect work. But I can not download Skype and also do not have credit card then how to buy apps from the apps world

• BlackBerry Smartphones BlackBerry Curve 9360 problems?

  Salvation to people reading this, I wonder if you can help me with this problem.

  I have a BlackBerry Curve 9360 on OS 7.0. When I try to save on the handheld or computer, it crashes all the time until he actually finishes the back upward... Any ideas? Second, when I try to update the OS 7.1, the program on my computer or my phone freezes. I know he said it can take up to 2 hours or more to fully update, I waited 5 hours today and always, he didn't budge from the 8% mark... I really need assistance her guys (and girls if there is ).

  Help would be greatly appreciated!

  Hello world. I just fixed this problem. You need wipe your phone and as soon as its reset back, start the update on the Desktop Manager with the handheld is connected. Do a wipe, Options > Security > Security wipe > click on "Emails, Contacts etc." > check out two other options are unchecked > then type "blackberry". Once it did, run back and update of the Office Manager. It does not freeze so . Hope this helps

• Error 'Message truncated due to size' for Smartphones blackBerry - Curve 9360

  I have a weird problem with my Curve 9360 which began this morning and I'm at the end of my mind on this one.

  INSTALLATION: I have email set up on my curve 3 addresses:

  • an address of BES (MS Exchange) for my work (works very well!),
  • a GMail account (works fine), and
  • an e-mail address POP3 my Internet/capable/TV service provider, advanced cable communications (that problem).

  PROBLEM: all addresses worked well until this morning when all electronic messages in my email POP3 address showed the same message ""Message truncated due to size" regardless of whether the email was large or small (no email has been more 500Ko) or if the message had a piece attached or not. "

  I tried my GMail and MS Exchange accounts, and they work fine.

  DIFFICULTY ATTEMPTED: firstly, I out the battery and reinserted it. It does not work.

  Second, I removed the account, rebooted my curve and then reinstalled the account. It does not work.

  Third, I've deleted the book of service associated with the email account, rebooted and re-registers the curve on the network. Which doesn't work anymore.

  Any email message that I receive on this address still shows the same error.

  I don't know what else to do at this point.  I did not any changes to the parameters of the curve.

  Any help on this curious problem will be appreciated.

  Thank you.

  What I read:

  http://supportforums.BlackBerry.com/T5/BlackBerry-torch/message-truncated-due-to-size/m-p/1349627

  ... it is a known rim issue and they are working to fix it.

  There is nothing you can do on your side... (other than calling your mobile operator and have the recorded problem and see if they give you ETA).

• Smartphones blackBerry curve 9360 / Office + win8

  Hello:

  If someone knows if the 'Bureau' working on Win8?  We have tried to install it to a Curve 9360 & it will not install.  See the error message...

  TIA

  Given that it wouldn't work. I tried again & choose 'delete '.  Then I installed again, & now it works.. weird.

• BlackBerry Smartphones Blackberry curve 9360. Emergency aid!

  Hi, so I have been charging my phone and went out. Would not work when I came back, its not even showing the bright when LCD connected to load and would also not connect to a laptop. I've tried everything I can to fix it, even went to some stores but it seems that its completely dead. I went to carphone warehouse in leeds, but they accept it cos the camera screen is cracked and it costs much. Is there any other way I could get it fixed or replaced or something and it is not even damaged by water or whatever it is, just dead . :'(Please

  Ah... Well, it's a shame my clairvoyance application did not work... otherwise we could have saved some time there... it is always better to know the details... even now, we have no way of knowing what 'and more' means...

  If you have been in formal support, we, on this community of volunteer users, certainly would try to replace that... If they diagnose hardware, then your warranty or insurance should cover you, right?

  If you don't have warranty or insurance, so you had to deal with should still be able to help, I think... at a cost, of course...

  As a community of users, nobody here can answer your question with any level of authority whatsoever. RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user.

  Thus, your escalation procedure is here, in these forums. It's through that that you are already dealing with. You have no free path by which go around them and ask any anything from the RIM.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck!

• BlackBerry Smartphones Blackberry Curve 9360

  My phone takes forever to download anything, my battery goes very fast & my phone has a tendency to burn up & gets very hot battery

  Hi toepie786

  Wémè to BlackBerry Support Forums

  Download speed depends on the strength of your network and your operator about your heating and battery drainage, sometimes our BlackBerry devices can feel hot say a browsing session for long, play games, download countinous or supported. Please press on and press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always look here (home, BBM, Message, phone, browser), appropriate to other applications. are running.

  Always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at those Article I don't know that it will help you overcome your problems:

   KB14320 How to maximize the battery life and available memory on the BlackBerry smartphone.

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

• BlackBerry Smartphones Blackberry Curve 9360 will switch & NO FIRE RED! Help!

  Okay, so I got this phone for 9 months to the day. It was working fine until I went to bed last night. I woke up this morning, it does not charge, not switching to find, and when it is plugged into the charger, no red light makes his appearance on. Absolutely no response whatsoever.

  Is there a solution for this?

  Thanks for any help provided.

  -Laila

  Hello Cutestnami,

  Your problem is you Pocket drained battery (no charger). Please follow described mentioned measures to make it alive.

  Take out the battery and fix it on the pricing (via wallcharger)

  He invites you to a no sign of battery in 1 or 2 minutes.

  then, without removing the charger, fix battery in the handheld and the rest leave such what.

  It will take just 10 minutes to come on normal conditions...

  HPE this helps you.

  Thank you.. !!

• BlackBerry Smartphones Blackberry Curve 9360 - Touchpad does not

  Hello

  I had a problem with my phone reboot every two minutes.  I followed the resettlement process and now the general policies screen shows, but I can not move in the direction of Ant using the touchpad.  By pressing select things, unlock and OK when I get the password, but that's all I can do.  Just got it in July.

  Any suggestions?

  Thank you

  Have you purchased your device from T-Mobile?

  If so, you can contact your point of sale for hardware warranty claims.

• BlackBerry Curve 9360 smartphones will not update to OS 7.1

  I have a Blackberry Curve 9360

  I have the latest version of the Desktop software installed and when it starts it ask me to update my OS 7.1

  I'm trying to update my camera above the BONES of 7.0 to 7.1 so I can get the hot spot option (as I successfully for our other 2 blackberries at home) and I get the error below:

  "An error occurred when downloading software for your device.  Please check your Internet connection or try again later, if the problem persists. »

  I tried the update of BONES from the site Web de Blackberry without desktop software being run but same error and when I try to update phone that only it says OS already up-to-date.
  

   

  I have same phone to default settings and tried reset but did not work.

  I tried to download just thesoftware

   

  9360AllLang_PBr7.1.0_rel2102_PL9.6.0.112_A7.1.0.746_Koodo_Mobile.exe

   

  and install but also did not work.  I followed the steps on this site by deleting the folder of seller etc...

   

  http://www.tech-FAQ.com/how-to-update-BlackBerry-OS.html

   

  and
  

   

  http://blackberryrocks.com/how-to-upgrade-BlackBerry-operating-system-OS/

   

  But in the Loader.exe my OS does not appear even after you search solotions to this problem and to try this I found.

  I also tried the stealth mode listed here but no question was fast I do my watch PIN

   

  http://forums.CrackBerry.com/desktop-software-F153/Desktop-Manager-not-showing-OS-files-application-...

  OS 7.1 has the wifi hotspot which is the main reason I need like where I live the only internet I can get is through cellular service.

  
  Please advise, thank you for your time and I look forward to your response.

  Darren

  dcs3099 wrote:

  I have remove the vendor file and when it does not also remove the device file but still does not work.

  DEVICE. XML is not relevant (but should not be removed). But there are 2 name of the SELLER. To remove, XML files not not one... Please check back.

• BlackBerry Smartphones Blackberry Curve 9320 - camera

  Why I can't take pictures on my blackberry curve 9320? It gives me an error message saying "file system resources. Please help, bbm me; Remove information staff to comply with the Community guidelines and the terms and Conditions of use.

  Thank you

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  Try the camera again after that.

• Heating of the smartphone BlackBerry Curve blackBerry

  I have a BlackBerry Curve 9320. I had problems with it recently. Always charge my phone when it is turned off. During the last 3 days, I noticed that it will heat when I'm asleep and use do not, and it only takes a few hours for the battery to be drained. I'm sure that no app runs in the background, no updates, I always perform a hard reset. Can you help me please? Thank you

  Hello tintintin23,

  Welcome to the Forums of the BlackBerry Support

  While our BlackBerry devices can feel hot tell a long browsing session, play games, download countinous or during loading or if the applications are running in the background. If we hold the Menu for a few seconds, it will open a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. run in the background.

  Also always try to properly close the Applications - avoid using the end key to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Don't let your browser open when not in use. If programs are running in the background, it will also allow overheating and also to quick battery drainage. Please take a look at these Article I hopeit will help you a lot to overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

   KB31531 : BlackBerry Smartphone 7 may feel warm during operation

   

  ___________________________________________________________________________

  Hello

  On your home screen to Options > device > advanced system settings > BlackBerry Smart Analyzer > run the test from the battery to find out about the issue.

  Or on your home screen to go to Options > device > application management. Move your trackpad right or left it shows CPU Usuages, it will at least give you an idea what application is the use of your resources.

  Check and see if any application is responsible for the problem.

  Question of observation on our BlackBerry battery cover them charge, are lithium-ion battery it won't take too long to load, it can reach a full charge (100%) within 2 hours. If your camera takes too long while you have connected to a wall outlet has a good and constant power. Or you can visit your service provider to check if this is a hardware failure.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/still-heating-up-and-battery-drains-out/m-p/...

• May not accept the terms and conditions, try to

  Hello

  IM trying to update my subscription to an application and I get an error that indicates that I must accept the new terms of Apple and Conditions but brings me to the possibility of accepting these terms and conditions as I normally get.

  I restarted twice now and I'm still not able to do.

  Thanks for the help.

  Have you tried to sing and then again in the app store?

  1. Open app store
  2. Scroll to the bottom of the page
  3. Click sign out
  4. Click on connect

• Unable to accept the terms and Conditions

  Summary of the issue
  Other issues of Windows Live family safety

  What version of Windows Live Family Safety do you use?
  Version 2011 (15.4.3538.513)
  Choose your operating system version:
  Windows 7

  Additional details
  I am trying to accept the terms of the Windows Live, but when I press the button "I accept" the "review and accept the agreements I get an error indicating that:

  There is a temporary problem

  There is a temporary problem with the service. Please try again. If you continue to receive this message, try again later.

  I tried different user accounts on the PC and different browsers but get the same error. I can find other people have had a similar problem, but don't see anywhere that he was properly treated. This prevents currently put me parental controls on user accounts for my children.

  Hi Stu has,

  The error message 'it is a temporary problem with the service. Please try again. "If you continue to receive this message, try again later." When accepting the terms and Conditions will occur if the profile that is associated with your account is incomplete. We suggest that you first connect to http://account.live.com and update your profile information. After updating your profile information, sign in to your account and accept the terms and Conditions again. If this problem persists always, reply to this message with the address affected so that we can help you further.

  Thank you

  Gerard G.