Smartphones blackBerry how to stop an alarm

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• Smartphones blackBerry how to stop the unwanted downloads music?

  Hello, does anyone know what to do to the subject of music I found on my Storm, I definitely do not downloaded myself, because I have never download music ever! The only information I get from 'properties' is a date and time (31.3.09; 22.49). This is a random selection of 10 pieces of unknown musicians, who were not here a few months ago. How is this possible and how to stop it? Vodafone have no idea (as usual), but they said that I had not been charged by anyone (yet). Thank you

  Hello

  Looks like I accidentally allowed Windows Media Player to synchronize with my camera one evening and the preloaded air over my Storm... I should stop being so paranoid!

  http://forums.CrackBerry.com/showthread.php?p=2420879&posted=1#post2420879

  You are all geniuses, or said by the way.

  Thank you

• Smartphones blackBerry how to stop BBM messages going to email? And the later version of OS 5

  I recently had my curve 9300 OS 5, I know that there is a setting somewhere that you can stop the bbm messages pass where I get emails. I stopped both times, before the upgrade after upgrade to 6 and 6. Now I can't find where it is. Can someone please?

  Also, when I went down to the OS 5, I went out with version 5.0.0 how can I check for a later version of 5?

  Hey wandakp62,

  While you are in BlackBerry Messenger hit the menu key and choose options here you should see an option that says "Show cats in app Messages".

  Availability of device software is determined by your provider. You can check the versions available here: http://bit.ly/cukObT

• Smartphones blackBerry how to stop Facebook notifications?

  I upgraded to v5 last week. I never used to receive a notification (FaceBook icon on the home page) when someone has replied to a post, or the tag me, etc.

  How do I cut this notification? My Facebook is NOT important. I prefer not to remove the app, but I can't find an option anywhere to stop advising me of the stupid trivial updates on Facebook. If I delete the app, I'll do it, but I don't have from time to time.

  Thank you!

  Have you tried making sure that you disconnect the app instead of just close? Usually, if you are disconnected, you won't get notifications unless you configure notifications to send to your phone in Facebook.

• Smartphones blackBerry how to stop e-mail messages sent from my computer to be sent to my phone?

  When I send an e-mail to my office, I get a notification on my phone with a copy of the email in the new message folder.

  I don't want a message on my phone, whenever I send an email from my computer. How can I change this?

  The e-mail account is a gmail account?

  If your answer is Yes, follow this link to fix the problem

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

• Smartphones blackBerry how to stop the noise?

  Just got my first blackberry!  When I use the rollerball, it makes a noise.  How do cut you noise?  Any help is appreciated!

  Thank you!

• Smartphones blackBerry how to stop the application running behind

  Dear bb

  I had black berries "BOLD" 9000, all here, and then "small black clock pops out" (indicated an application running behind) how stop this application? 2 clear and 'logo' black Berry mobile report

  You will always get this little clock if your memory is pushed to the extreme.  If it happens often, and it interferes with the proper functioning of your phone, remove your battery when your phone is turned on, then replace it a few seconds later.

  At any time, you want to know what apps are running, you can press on and hold the menu key.  Some functions such as phone, Messages, browser, etc will always be running.  If you have more than just running at any time, you can close each down by opening the app, pressing the menu key and selecting close or exit.

  Let us know if that helps.

• Smartphones blackBerry how to stop old items to erase from my Storm after synchronization with outlook

  When I sync my storm with outlook all items older than a week suddenly disappear.  I need old items to stay until I delete them.  Also everyone had their songs music disappear and reappear?  They are stored on the memory card.  Thanks for any input.

  Thank you, don't know how to check the memory leaks.  Anyway, I got my music back by making the battery pull and I got all my info calendar back entering the Office of BB and make a new configuration of the synchronization.  First I had to synchronize in the direction that had most of the data to restore the information that has been deleted (for example my storm had lost a few weeks of the calendar events to I synced ensuring he was leaving office the storm.)  Once it has been restored to the storm, I have synced then two-way and all data are intact.  I hope it stays.  Also, I went in the Outlook Options, preferences, calendar free/busy Options Optiions and changed it be Publixh 12 months of free/busy information of calendar on the server.  I'm not sure it makes a difference, but keep your fingers crossed.  I know that I am.  Hope this helps and thanks again everyone.

• Smartphones blackBerry how to globally remove PDF files on the 9900

  My 9900 file list "" documents "to go has 100s of files PDF named"sla.pdf"and"warrenty.pdf. "    I can remove them with a global deletion of some sort?   Why BB put them there?  They have just a bloody nuisance.  Someone has it on their 9900 besides me?

  Any help much appreciated.

  Hello

  In my humble OPINION, the best way to manage the massive file management activity is not via the interface of the device. Rather, mass storage Mode can treat your BB as a USB on your computer and use your computer interface to manage your files:

  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.

  Good luck!

• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• What is this message - phones smart blackBerry how to stop it?

  I got my Blackberry Storm set up with a BES account.  I used a paid subscription to an Exchange account.  I decided to switch to a BIS account.  I did a full cleaning of the my storm and then set it all up again.  I have my own set up through Google Apps domain name.  My email account is a Google IMAP account using my domain.  Since switching to the BIS account, I get the following message is displayed:

  This message is used to carry data between your BlackBerry handheld and a home server. Please do not delete, move, or reply to this message - it will be processed by the server.

  BEGINETP 9

  BSwAAAAAAAAA

  ENDETP-464637354

  I get a 'new' copy of this email every few minutes.  Does anyone know why I get this message, and more importantly, how to stop it?

  Thanks for any help.

  Ron Bernier

  Woonsocket, RI

  Sorry, my bad.  There are three things to do in this case then.  First, remove the battery on your phone to reboot the phone and reset the connection to the server.  Second, if who does nothing, please log into your BIS account and resend the service books.  Finally, if none of this helps, call service provider's BlackBerry number.  Chances are that update the service books should help if.

• Smartphones blackBerry how to solve this problem "Eception exception: dssma: state (5) invalid: 25 in blackberry curve 8520?"

  HELLO, I have the blackberry curve 8520. I got error on my phone. the error is ' Eception exception: DSSMA: state (5) not valid: 25. I am unable to open my Inbox messages and unable to view the phone's call history. the phone displays the same message over and over again "Eception exceptionMASA: state (5) invalid: 25'." Please help me how to solve? I am unable to read text messages on my phone. Please help me.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Smartphones blackBerry how to fix this?

  well, I've updated my phone earlier in the day and everything went well. However he then to save himself. This went smoothley until she reached to safeguard the social flow and it froze. He froze it for about 3 hours and I don't know what to do. Ive tried restarting by removing my battery but as soon as my phone turns back he refers directly back to the top and is still frozen! im not a genius when it comes to fix phones if anyone can help please! x

  Hello!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Smartphones blackBerry RED LED STOPS FLASHING AFTER 10 MINUTES

  Hello

  I did that my phone is set to LED flash when arrive the SMS texts. And she flashed continuously until what I read my texts up to yesterday. Now it stops flashing after 10 minutes. Is - anyone no why this would have happened? I took the battery and restarted it, but nothing works. I want it blinks continuously until I read the msg as before.

  Help, please!

  Hello RPIGOTT and welcome to the community of BlackBerry Support Forums.

  I save your BlackBerry data and empty your profiles database.

  If you need the BlackBerry Desktop Manager you can download it here.

  KB23680 will show you how to back up your data.

  KB10167 will show you how to clear the database of profiles

  After you have cleared the database, you will have to reconfigure your settings of your ring.

  Let me know if you need more assistance.

• Smartphones blackBerry how to unplug the text message from firewall

  the limitation to administration firewall won't let me not disable the new block and text message

  How can I correct to bring it to easy step

  No problem!

  How to remove a policy from IT to a BlackBerry smartphone
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14202
  See method 4