Smartphones blackBerry [IDEA] BBM on your PC

Similar Questions

• Smartphones blackBerry is bbm on unlocked BlackBerry Curve 8520 work

  [I have service with t-mobile prepaid (e-mail, SMS, internet, etc.)]

  & I have to change my flight?

  Yes, BBMessenger will work on a 8520 unlocked as long you have THE BlackBerry data Plan on your account.

  Everything just 'internet' not going to happen.

  AbrielleNewBBFan wrote:

  & I have to change my flight?

  Yes you will need will change your plan.

• The Documentation of the Smartphones blackBerry on BBM seems to be corrupted

  I was looking for a document/userguide on BBM in the manual section BlackBerry BlackBerry site and got an unreadable pdf. Is it me? What is the site?
  Please see:
  New & updated to manuals - Guide - BlackBerry Messenger - 7.0.1
  http://docs.BlackBerry.com/en/smartphone_users/deliverables/50857/BlackBerry_Messenger-User_Guide-13...

  How could I get a readable copy?

  Thank you

  Bernard Londeix

  Thanks for the comments.

  I tried to view the manual of BBM on 2 computers equipped with Mozilla Firefox V 19.0.2, the file is not readable.

  I tried the same thing on the Google Chrome browser and it is readable.

  Mozilla Firefox v 19.0.2 I downloaded the file, and then felt that under Adobe nd it is readable.

  Conclusion: With Mozilla Firefox V 19.0.2, do not see to read directly, just download then read under adobe.

  Problem solved

• Problems of Smartphones blackBerry with BBM groups if some members are not put to the last version of Messenger

  I have a BBM group with 10 friends in there.  A few days after that I've upgraded to the newest Messenger, one of the members of the group cannot see me in the chat.  I can see it, everyone can see the two of us, but I am appear too small on her screen group.  We can BBM each other normally... just not within the group.  Has anyone encountered this?  Is it possible that the problem is that our versions of Messenger no longer compatible for groups?

  Note: it has to upgrade its Messenger to the current version... and everything is back to normal!  Just in case someone else falls on this same problem!

• BlackBerry Smartphones Blackberry is blocked BBM how to associate your Blackberry ID

  Hello

  my Blackberry is stuck on BBM how to associate your Blackberry ID and I don't know what to do

  Please can I get some advice.

  I have a BB Curve 9300.

  epiczizi wrote:

  Hello

  my Blackberry is stuck on BBM how to associate your Blackberry ID and I don't know what to do

  Please can I get some advice.

  I have a BB Curve 9300.

  Hello epiczizi

  I guess you gave BlackBerry plan / BIS already on your account, otherwise you call carrier to turn that on and it your current problems with BBM7.

  If you already have this (BIS) on your account so you can try that to see if that helps. First of all on your home screen, go to Options > Application > delete BlackBerry Messenger in the list

  KB10040  : How to display or remove installed application on a blackberry smartphone   

  Perform a battery pull reboot by removing the battery while your unit is powered. Wait a minimum then reinsert back. Your device can take a long restart.

  Finally, from your BlackBerry browser go to www.blackberry.com/bbm to download the recent version of BBM available for your device. After you have installed your device may restart and associate with your BlackBerry ID.

• BlackBerry Smartphones BBM says "Associant BBM with your BlackBerry ID"

  I just got a Blackberry Bold 9790 - unlocked - new (I have a HTC when I bought the battery I just put my old SIM in there) and I tried to implement the BBM, so I created a new BlackBerry ID and a BBM and it worked at first, but when I left and came back then on BBM it says "Associant BBM with your BlackBerry ID" and he said several hours. I have the WiFi AND 3 G so I don't understand what the problem is, it doesn't let me do anything else in the app and I tried to turn the BlackBerry and turn it on again and even pulled the battery, but it did not work. Help, please

  Contact the network provider and activate the service internet blackberry... hope that helped

• BlackBerry Smartphones BlackBerry Messenger 7 "combining BBM with your BlackBerry ID"

  Just the blackberry bold 9900. Installed BBM, I did the things that he said, that he said 'Associant BBM with your BlackBerry ID' and it has been there for a few hours... everyone that I spoke to said that worked them well. What is the problem with mine? I did a battery several times pull! Anything that can fix this problem?

  Hi jcherry2723

  Welcome to the Forums of the BlackBerry Support

  In order to use BBM on our device we need BlackBerry data Plan / BIS on our behalf of our carrier or Mobile service provider, if you don't have that then activate BIS on your account it will correct the problem you are currently experiencing with BBM.

  But if you already have BIS then first try to do these steps on any wifi network. If the problem persists, then try these steps and see if that helps:

  1. first uninstall BlackBerry Messenger options > device > Application Management > delete BlackBerry Messenger from this list. Then restart your device by removing the battery while your device is turned on.

  2. Since a computer reset your BlackBerry ID password

  KB26361 : How to change or reset a BlackBerry ID password 

  3 restart your device again and you connect with your new BlackBerry ID password on your device.

  4. Finally of your BlackBerry browsing browse or click here www.blackberry.com/bbm to download the latest version of BBM available for your device. After restarting, your BlackBerry ID can successfully associated with BBM.

• BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

  Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

  Hello

  Thanks for the confirmation!

  Regarding your question, there is already a Knowledge Base article that is associated with this error:

  KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

   

  In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

  To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• BlackBerry Smartphones Cant see BBM profle pics

  Hey. It seems that allot of BBM users cannot view profile photos. Add a new friend on my BB her whenever I can't see their photo and they can't see mine. RIM is aware of this and will be fixed soon?

  OK, understood, I see others asking the same thing now and then.

  You can always delete BBM on your device, restart and install again. I saw others a few months back States that had photos contact synchronization for them...

  Use your BlackBerry browser to download BBM www.blackberry.com/bbm

• Smartphones blackBerry BBM PLS HELP!

  Hello. Im a new user and this is my first post here.

  I have a 9630. Problems with the bbm. Sending messages with my girlfriend and all is fine then suddenly my message will never change delivered to receipt and never send messages that she try to send it to me.

  Have found a temporary solution to switch my network switch connection. But this usually only works for about an hour before it happened again.

  Have you tried the battery pull, resettlement of bbm and sending the registration again. Can't seem to understand anything.

  Any help would be greatly appreciated.

  Thank you.

  How long as it been the case? It could be just a problem of temporary network in your area.

  If not, try your BBMessenger deleting and reinstalling.

  First save BBM (open BBM > Options > backup, both locally in the media card and remote.)

  Delete BBM in Options > advanced > Applications.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  Now reinstall your BBMessenger using your BlackBerry browser, go to www.blackberry.com/bbm to download and reinstall

• Smartphones Curve 8500 BBM blackBerry error

  Please can someone help me.

  I downloaded the new software to the Blackberry App world for the BBM.

  I restarted my phone and now BBM will not work. It's just a blue screen and it gives me no options.

  Any advice on how to fix it?

  Thank you

  Hi Ali

  Perhaps something has gone wrong with the recent installation, can you try to reinstall again BlackBerry Messeneger. What to do on your home screen Options > Application > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to display or remove installed the application on a smart blackberry phone.

   

  Once this is done do a battery pull reboot by removing the battery while your device is turned on, wait at least one minute then reinsert back. after reboot your BlackBerry browser to www.blackberry.com/bbm and download the latest available for your phone model. Perform a restart after the installation.

  Try it and see if that helps.

• Smartphones blackBerry BBM contacts are lost!

  Hello

  Actually, today was the first time I'm using Blackberry Desktop Software. After connecting my device to the port USB, the Blackberry Desktop Software was asked to make a backup. I allowed that to happen, it's a backup.

  After disconnecting my device from the PC, I tried to use the BBM, but I realized that all my contacts are lost.

  I tried to restore my mobile files by using the application. When I did, I found all my files and information on the device, I found no BBM contacts, so I tried to restore contacts BBM of Blackberry Desktop Software, but that did not work.

  Also, sorry if my language is sick. I'm trying to improve every day.

  hope you help me

  I think that you have upgraded to 7 worm that saves your BBM contacts in your BB ID.

  If you have until you lost them trying to re-download and upgrade your BBM to ver 7 of

  http://BlackBerry.com/BBM

  Select your desired language and to update and then sign with your BlackBerry ID.

• Smartphones blackBerry with Blackberry ID problems

  I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

  How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

  Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

  • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware
  • KB23680 A backup of the smartphone BlackBerry using BlackBerry Desktop Software 6.0 to 7.0

  You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

  • KB03974 List of database for the blackBerry smartphone

  In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

  • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
  • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

  I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

  • KB25061 What is BlackBerry Protect?

  Good luck!

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• 9320 Smartphones blackBerry problems

  Tried to download the bbm on my blackberry curve voice 9320 it is said that "this device cannot support bbm voice" may not even remove my old bbm... Please help

  Hello MichaelRumrunner117

  Welcome to the Forums of the BlackBerry Support

  First check this page from catalog and do not forget that your country is on the list of countries supported that supports BBM7 http://appworld.blackberry.com/webstore/content/3729/?lang=en .

  If you are able to see your country in the supported list, then you can try again, for this first uninstall or delete any existing verson of BlackBerry Messenger. On your home screen, go to Options > device > application management > delete BlackBerry Messenger from this list.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back. After the reboot of your Explorer browser BlackBerry at www.blackberry.com/bbm and the most recent available for your device. After reinstalling see if that helps.

  ___________________________________________________

  Please note:

  If you encounter a BBM7 then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in to your BlackBerry ID Contacts will be restored back, but if you encounter any previous Kathy then, all first make a local backup, you can save on your press card, see this KB for more help

  KB20554 How to back up and restore the BlackBerry Messenger contacts list