Smartphones blackBerry Media Sync and Media card for Storm

Hello

I have Storm (9500) and I tried a few hours transfer photos from my card to my PC media. Whenever I connect to Media Sync with my Storm, I get a message saying my device is not recognized and to ensure that the card is inserted correctly etc.

Here's what I did and I still got the same message.

Supported media card and reinserted it

Out of the battery and reinserted it

on all parameters (memory Options)

Auto enable mass Sttorage Mode when connected is set to Yes

Tried to connect to all the USB ports on the PC (I have 4)

PC OS is Windows 7

I checked all possible updates on BlackBerry (office, device and Media Sync) software, I have a completely storm in terms of software updates.

So, if someone has experienced this problem and how do you propose fixing?

Thank you

The BlackBerry needs to be on to connect to the computer in mass storage.

If you have tried the fix while the unit has been turned off, you can run with the BlackBerry under tension.

Let me know how it works

Tags: BlackBerry Smartphones

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