Smartphones blackBerry PHONE DELETES random MESSAGES AND CALL LOG

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• Help of blackBerry Smartphones? My messages and call log delete randomly.

  Like every week, my delete messages and my call log too...

  and then if you send a text message, or make a call, it will stay there for a little while, but then delete again.

  It retains this doing until I pull on the battery, and then everything stays as it should remain prohibited.

  Is that what I can do about it? It seems always clear when I have important things in y =]

  _Kayla_

  Welcome to the forums.

  Looks like you are running low on free memory.  Click on Options (icon)-> status and after return to the free file.

• BlackBerry smartphones BB deleting my SMS and call logs

  Oh K my BB removes my SMS and calls to connect its own... a supp with this... He's never done before... Can anyone help

  If the device is not enough free space, it will start to delete the call logs and emails in order to make room for the new. Check the free space by going to Options | Status and look at the number "no file". If it is close to 0, so that's why. A quick fix would be to remove the battery for 1 min and then after that the unit will start checks the number of free file again to see if it has increased. See the following ways in order to free up more memory on the camera article: http://www.blackberry.com/btsc/KB14320

• Smartphone blackBerry, deletion of texts and call log

  I got my bb pearl 8100 during approximately 8 months and so far it's been great.  in recent days it has been automatically delete my texts and mms as well as my call connect.  I removed the battery for a few minutes to reset if all goes well.  I also double checked the settings and remove selected 'never '.

  does anyone else have this problem?  all solutions?

  Thank you!!

  Hi and welcome to the Forums!

  Your timing is excellent! I just did a search for this from another user on another area of this forum. Here's what I found:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB14213&SLIC...

  I hope that helps!

• BlackBerry Smartphones phone erases all conversations and call logs

  Several times a day my phone will display the hourglass and when you do that, the phone is not usable.  Subsequently all my BB cats, cat of gmail, and phone calls log is erased.  Sometimes it occurs 10 times a day.  How can I solve this problem

  Hello...

  Post here your memory numbers.

  In addition, since it looks like your running an 8300, you have a MicroSD card?

  In addition, this 3rd party applications you have installed?

  H.

• Notification of Appeal failed to Smartphones blackBerry not appearing is not in call logs

  Hey, I jus bought a blackberry curve 9220 n I'm not able to see my call missed in my call logs can I get help on this thanks

  Thank you very much!!! I also tried tat, but did not work. Someone told me to remove the battery n put it back so that the system restarts.
  Then he started workin, I can see the missed calls in call logs.

  Thanks Anywayzz.

  See you soon!

• I have 10 devices all under the same identity of apple my partner can see all my contacts, call logs and use of all other web internet devices. How can I change this, to keep my contacts and call log on my phone only?

  I have 10 devices all under the same identity of apple my partner can view all my contacts and call logs and vice versa.

  The device can also see all internet pages use the devices, but mine isn't... How to get our contacts and call the newspapers private their own device and how can I get to keep an eye on web pages using my children? So how do for my phone, the master device / hand who is in control of access for all, because it has my info from apple id and card credit on all devices.

  Stop sharing an ID first. They are not meant to be shared. Then set the sharing of family. Each individual should have their own code.

• Curve Smartphones blackBerry, loss of messages and call history

  I have a 08310 which has worked fine since O obtained (~ 2 months ago).   Yesterday I selected messages and a lot of messages was gone - nothing as simple as all messages before a date missing speciifc - many since that day and a lot of old, some were SMS, some were emails - from several hundred, I found myself with about 30!  Also the call log was gone and the phone seems to be running slower than before (lots of hourglass).  Today she again lost several messages and deleted call log.

  Turned off/on power no joy. Remove and don't replace the battery no joy changed the themes once again no joy.  The slow running seems to have improved, but I have no idea where my messages go and have no idea if this happen. Don't know about you but I lose confidence when such things happen.

  No one knows what could be causing this and how to prevent it.

  Phil

  Hi, glad to see the number to about 50%,

  You should be good to go!

  Some versions do not have the memory manager, you default on your device, you are!

  Also counsel, before doing backup and synchronization, make sure that your memory is in good shape,

  It will reduce the problems.

  Thank you

  Please take a few minutes to solve the thread, OK?

• BlackBerry Q10 clear previous Messages - remove only emails, keep the texts and call logs

  Please indicate how I can delete all previous emails (without highlighting each e-mail message) and not to delete all my SMS and phone logs at the same time?

  Thank you

  Go to your Hub. Click on the left icon below, everything what he could be and select the icon associated with your e-mail account which you want to remove these previous emails. At the top, just under the name of your e-mail account, will be a date. This will be the last date for which you received emails. Hold the date and in the context menu, select delete prior (it's the icon of the trash downstairs). This will remove every email since that date and the older but will not affect the logs of your SMS or phone.

  I hope that helps you.

• BlackBerry Smartphones location of saved Text messages and downloads please as a desire to update the device software

  I have a Blackberry 9300. I noticed while testing option 'restore' in Blackberry Desktop Software 'Saved messages' is grey so not able to restore and downloaded programs were not included in the backup course so I'm delaying the update of the OS 6 bundle OS 6 bundle 1879 2949 until I can get these issues resolved. First of all, where are my saved text messages would be they located on the SD card? Secondly, where are the downloaded applications and how would bring him back, I should reinstall individually or is there a better method I guess updating the software of the device would eliminate any reference to them? Thanks in advance, Marcia

  willismc wrote:
  My problem, I think that will be most of the downloads and installations have been from the Blackberry web, although "My World" lists apps, I have only the option to remove and reinstall yet if I so choose. That's why I need to dig a little deeper on the aspect of the place here.

  To reinstall your applications, see this KB:

  • KB17625 How to install or transfer has already purchased apps from BlackBerry App World for BlackBerry smartphone

  You may also need to clear the cache of application AppWorld:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  willismc wrote:
  I was also interested to read your information on the primary database of smartphone that made me wonder if it was at this location that the saved text messages were built. I mention this as I save some of my text messages I can consult at any time by selecting 'View the Messages stored' in the menu messages text, which lists the emails and text messages, that you saved.

  The Interface of Messages is against the databases on the BB... Watch a saved messages can be as simple as a filter that is applied to display only those, but always from the same database. Also understand that the 'Messages' is a term Super set, with "email", "SMS", and other types of messages into subsets.

  willismc wrote:
  Saving messages electronic elsewhere are not a problem but saved SMS backup does not seem to be an option, why would I need to check this feature before upgrading the device software. Appreciate your answer to that one.

  As I said, I suspect saved SMS Messages to be a subset of the base of great set 'SMS Messages"together with the message 'saved' being a subset within this database.

  I can't answer definitively for you because I've never had the problem you are experiencing. You may need to test to know for sure.

  Good luck!

• Lack of email blackBerry smartphones and call log

  I woke up this morning and realized all my emails and calls were missing. After getting over my fustration, I learned that it is because I ran out of memory, so the phone automatically deletes logs.

  So I have two questions:

  1: who is the cause of my missing emails and logs?

  2: buy a micro sd card would help? Would the logs stored on the sd card or sd card help just for storage media?

  Thank you

  S

  The microSD card is only used to store multimedia files

• Notifications and blackBerry 10 delete Facebook Messages

  How to remove Facebook messages and notifications please?

  Press and hold on the message and a menu will appear with an option to delete

• Problems of Orientation of Smartphones blackBerry while using e-mail and message center

  Today, for some reason any my storm stopped letting me see my messages folder, text message or email to landscape view.  I was able to view the landscape for the mails this morning, but not when I'm home from work today.  To make it even more weird, if I'm going to call and say I want to write a text message, this text is displayed in landscape mode.  If this person texts me back well and I hit answer, he returned to portrait view.  Because I can't get the full keyboard in landscape mode, it's really, really boring.

  It will easily pass landscape view in the home screen and in a web browser and almost never program but email and the message center.

  I can even start at the sight of the landscape in one program and switch Center by e-mail or messaging, and he'll be back pack in portrait mode without changing the device.

  I have turned the unit on and off and that did not help.

  Y at - it an option I chose accidentally as I can uncheck?

  Hello and welcome!

  This looks like one of the many problems that are clarified by a hard reboot ("power off" selection is a soft reboot). With the machine running, remove the back cover and pull the battery. Wait a minute or two and reinsert the battery and replace the cover. Switch on the device and wait patiently through the long long reboot process long (perhaps as long as 10 minutes). See if the problem is cleared up. Like all computing devices, a normal reboot is a healthy thing (and there is a thread in this forum recommends doing this every four days).

  See you soon!

• BlackBerry Smartphones Seperating SMS, Email, PIN and call log? Help manage my red stars!

  First of all, it is a great place to learn!  I searched a lot and found no answer to my question.  I am familiar with separating Email and SMS/MMS.  I can't stand to see the red stars, I have to check my messages and make them disappear.  My question is this.  Is there a way to keep the Red Star of the missed calls to keep popping up in the messages folder?  I currently have my Email and SMS/MMS separated, but I still have the Messages folder on my homescreen too.  This way separates my Email and SMS/MMS as I want that she, but if I hide my folder of Messages, missed calls and Pin messages will always be there.  Is there a way to stop the missed calls and Pin messages to go that route.  It works fine if I combine them, but still missed calls appear in the messages emails and folder appear in folder messages, and e-mail.  I guess I want it's for e-mail to the only unsuccessful show the Red Star on the icon email, calls to only show that star red the call log icon and SMS/MMS/Pin to show the red star in the Messages folder.  This way after viewing a missed Red Star call log call would go far and I would not go to the messages folder and click it to make it go away.  My goal is to hide the Messages folder and do not have to go make him a red star to disappear.  Please help me manage my red stars!  Thank you!!!

  Remove your missed calls from your list of messages > call log (press the Green dial button) > Menu > Options > call log = None.

  Messages of PIN DO not happen in your list of main messages... can not change that.

  You can hide the main messages folder (why?), but you will still get all the mail BIS, PIN, browser and wap push messages or it.

• BlackBerry Smartphones unable to delete the message

  My granddaughter has sent me a message an image and and a voice message. It was one of those who have been passed several times. I'm unable to remove the message. If I go in the menu and select "delete prior" for a given date, all messages for that date will delete except for the message that I've referenced. Does anyone have any suggestions that I could continue?

  Try pulling the battery: when the device is turned on, remove the battery, wait 1 minute and turn the battery on the device.

  And after that try to delete the message.