Smartphones blackBerry SOME EXPERT please help me

OK, this is my first bb, if she had was about 3 and I love it but sometimes when I upload photos on facebook or comment on the pictures, the screen just hangs, I can't even turn off without removing the battery! Also in the messages file, it doesn't let me delete things from notifications of who's who?

OPERATING SYSTEM? Sorry, bit confused, what is bones, I looked and can't see anything that looks like?

Tags: BlackBerry Smartphones

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