Smartphones blackBerry 'unknown number '.

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• Parameter of Smartphones blackBerry "my number."

  Once I select my phone icon, "my number" comes as unknown number.   Anyone know how I can configure my current phone number?

  Hi toppaz

  Also, try this Knowledge Base:

  KB01889 : "My - unknown number" is displayed instead of the number of the user on the smart phone BlackBerry.

   

  On your home screen to Options > device > advanced system settings > SIM card > check if your mobile number in the list, otherwise select phone number > press the menu key > SIM phone number edit then save.

• Smartphones blackBerry PIN number & Aerize Optimizer

  I am so incredibly frustrated with how not easy to everything this process is...

  I had several problems with my blackberry tour and am now on my 3rd or 4th.  I bought the optimizer application Aerize back in August and when I try to enter my phone, it says that it is not valid.  I contacted Aerize Optimizer and they stop to me contact AppWorld.  Of course, I realize that there is no easy way to do it.  I searched through the forums and noticed that I should contact them at the following link:

  https://www.BlackBerry.com/CSOHelp/index.do?ft=generic

  It sounds simple enough, and I'm excited thinking I would find a solution.  Of course when I try, it says the following:

  "Please enter a valid PIN to Blackberry Smartphone"

  How my device PIN would be invalid? !    Of course, the only solutions I find here are hidden in private messages.  I even tried to use general help and when I try it, it gives me the following message is displayed:

  'The email address is already used on of BlackBerry Support Community Forums. Please log in with your account Support BlackBerry Community Forums and ask your question. If you are unable to connect to the community,click here to recover your account BlackBerry Forums of Community Support. If you are not currently a member of the forums, please click hereto create an account. "

  So to sum up, it seems that I can't even put on my stupid Aerize Optimizer application support because my PIN code is not valid, but I can't put support on my PIN becoming invalid because my PIN code is invalid?  Do we not see how crazy, frustrating and terrible customer support is?

  1. I want my valid PIN.  I don't care if I changed the phone too many times, make a better phone and I would not.  This set "3 changes of PIN code and you have completed" is the most crazy policy I've ever heard.  Difficulty my PIN!

  2. I want my serial number on the Aerize optimizer to work I bought the product and am ready to stop credit card fees.

  This is the only place where I only am not blackened the implementation support - so HELP!

  Well, there is no official support from RIM in these forums, so bang for that isn't really useful...

  But, have you tried this yet? While you may not be talking about an update, maybe the process would allow you to go forward?

  In some cases, it was discovered that updates (from got AppWorld apps) require additional steps in order to install the update. If the update will not install, please try this:

  1. Homescreen > Options > Advanced Options > Applications > highlight the app > BBKey > delete
  2. AppWorld > MyWorld > Login > highlight the app (if she shows at all, in any State) > BBKey > delete
  3. Use your PC (via the mass storage Mode) or your BB (via Media > BBKey > Explore) and find all references (folders, files) to the app delete everything you find. Search the memory of your device and your press card as well.
  4. Use this link to user guide AppWorld for re - install the app - then predict a new activation/registration key
  • http://NA.BlackBerry.com/eng/deliverables/7268/re-install_an_item_on_a_different_device_643962_11.js...

  See you soon!

• Smartphones blackBerry "Unknown error" message prevents PC Sync

  I recently had to restore an old image of windows (to correct a bad driver file).  After that, the synchronization with Outlook from my Blackberry has stopped working.  I uninstalled and reinstalled the desktop software.  I tried to reset the settings and tried to restore to a date before the problem.  However, whenever I try to sync between the Blackberry (Bold 9780) a copy of my PC from Microsoft Outlook, I get a pop up window that says "Intellisync - reported of unknown error."

  Any ideas what to try next?

  Thanks for the reply JCJULES,

  I would suggest following an own uninstaller for BlackBerry Desktop software since you shouldn't be quick to the MSI file.

  To perform a clean uninstall of the Desktop software: www.blackberry.com/btsc/KB02206

  Perform all operations.

• Issue unknown number of blackBerry Smartphones?

  Hello on previous blackberry that I invoked by pressing the green phone to find my number. He now says unknown number next to my number:

  It is over a week old and the phone is completely registered.

  Any ideas how I can change it to the number of addmy or a specific update?

  Thank you

  Twitter: @Jaker2k

  Under Options - Advanced - SIM card

  Press the menu button and the phone number SIM Edt.

• Unknown number of blackBerry Smartphones

  Hi all

  I have a little problem that I can't solve.

  When I was in Australia, my phone worked perfectly well, but now that I'm in China, every call I get is 'unknown number', even if I have the number on my contact list.

  Be registered as "unknown number" calls do not appear in the call history. so every time my phone rings, it shows "unknown number" even though it is of my friend whose number I. "

  Can you help me with this?

  Thank you

  Yustina

  It could be one of the four solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.

  4. go to Options on your device > Security Options > encryption > include contacts the value 'No '.

• BlackBerry Smartphones unknown number for all calls

  Recently, I received my Verizon Storm (9530) and after a few questions on their side Server with activation, everything worked perfectly.  Monday, my wife called me in the afternoon and everything was fine.  That night she called me and the unknown number came.  Each call will now appear under the unknown number.  When I shout at her phone it shows up as Restricted, yet I don't have one of these security options enabled, now I use the number restriction (* anything).

  I searched the forums here and tried everything I found listed. including of OS.151, which made it worse and then the phone does not charge when it is plugged.  I have seince downgraded to OS.148 and everything else on the phone works perfeclty, except list calling you.

  Suggestions more?

  Thank you

  Jon

  Call your carrier and bring them to toggle the display of your call function

  also if you open your application phone (green button)

  Click the menu button and options - and then General options

  There is an otion here to hide my identity, change FOREVER

• Z10 number call log blackBerry unknown?

  Hello. Can someone please help, when I click on the phone on the z10 that shows you all your logs there unknown number right at the top and below there my BlackBerry. I want to change that on my number but I do not know how? Display my phone number is already checked, which is for when you call people. Someone else has had this problem and fixed it? I've seen people say that you need to change it on the SIM but how do you still find your SIM on the z10?

  Hi BB10User,

  Welcome to the support community!

  You should be able to locate your SIM card settings by using the search feature. Once there, you should have the ability to change the phone number. If this does not help, I suggest contacting your mobile phone provider so that this feature is enabled in the BlackBerry smartphone pulls the phone number of the SIM card. If the information is not met on the SIM card, the number appears as unknown.

  Let me know if this helps.

• BlackBerry Smartphones display my number above the dialing key

  My phone display "My Number: unknown Number" above the number display and I want to change my real number. "I tried the 'status' in the Menu which will then show my number: unknown" and the times of 'Last call' and 'calls altogether. It is possible to highlight 'Unknown' and to then display a keyboard via the menu button, but I'm not able to change 'unknown '. Any ideas?

  Hello

  See the link attached for more information.

  Thank you

  Bifocals

  This problem may be caused by one of the following:

  1. The phone number is not filled on the map of the Subscriber Identity Module (SIM).
  2. The SIM card was not put into service for the BlackBerry smartphone to recognize the phone number.
  3. The phone number is programmed into the wrong slot in the SIM card

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB01889&sliceId=1&docTy...

• BlackBerry Q10 unknown number

  I have a Q10 of Bell Aliant in the Canada.  I have the latest version of the software.

  When I use the phone, the top of the screen, it says 'Unknown number' and 'my blackberry' in this.

  I saw some patches for this one where you can go to the SIM card and enter the information, but that doesn't seem to be available on a Q10.

  Suggestions or settings should I see?

  The displayed number is associated with the SIM card, as you may know. If there are no parameters to display him, Bell Aliant should be contacted (e) that they control everything related to the SIM card.

  See you soon.

• BlackBerry my number 10: unknown number

  Okay, so recently I had to change my SIM card for an unrelated problem, I had with my Z10. Change the SIM card seems to have contributed to this problem, but one new thing popped up. My previous SIM card (which I got from my BB Bold 9700 days) was my own phone number, he concluded. When I call someone it shows "my number: unknown number ' these days, rather than my phone number that she was under the old SIM.

  I think I know how to change the information on the SIM on my old "BOLD", but how do change you in the Z10? I went into the settings from-> about-> SIM card, but it shows just the existing information in the SIM, but not how to change this information.

  Whoops, nevermind, the edit function is under settings-> Security and privacy-> SIM card, instead.

• BlackBerry smartphones enter "My number" 8110

  Hi people, first post so here.

  When I'm in the call log, the top of the screen States: ' My Number: Unknown Number "-anyone know how to update this and enter the number or allow the handset to find? -I know I could just hide that part but this sort of thing bothers me!

  I hope someone can help - thanks.

  Options > Advanced Options > SIM card.

  In this screen, press Menu and change the SIM phone number.

  Record.

• Smartphones blackBerry "App Error 523" error message

  For the last 2 days when I turn on my Blackberry Curve 8330 (I think) I get the messge "Eception Exception 12 > = 12" message then a few seconds to display the message "App Error 523" RESET _ can someone tell me what is happening with her * I can't do or get all incoming calls for 2 days and the invoice is paid * help me please

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number: http://www.blackberry.com/btsc/KB10144
  KB10144 how to force detect the BlackBerry smartphone using the Application Loader

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 9330 misfortunes red light :(

  Hello

  I have a 9330 who is having a few problems this morning. I ran a software update to this topic last night and after that he went to restart, it no longer works. My phone is double my staff and my work cell, so I desperately need! I saw another thread to a kind of cloth for her but I did not know if it works for me, and also I need to redownload OS.

  Any help in this matter would be greatly appreciated!

  Thank you!

  Hello and welcome to the community!

  Unfortunately, "it no longer works" gives us nothing to do, so we must guess. A description of exactly what happens when you make a suitable battery pop reboot would be much more useful.

  However, to reload your operating system...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Those who fail, you can try using BBSAK (bbsak.org) utility, which can often retrieve a bricked BB.

  Good luck and let us know!