Smartphones from blackBerry Curve 9300 stuck on the Welcome screen

Hey.

I have a BB Curve 9300. It is around the age of 7 months and am running OS 5. I got an update of the application for an application "economic climate". This is a news app and used it for a month. After the update, it asked for a reboot so I clicked restart now. It has been restarted normally, and then it got stuck on the Welcome screen (the white screen where it says just BlackBerry® as well as the blackberry logo). I tried to reboot again, but it gets stuck on the same screen. I don't know what to do. I rebooted it several times but whenever he is stuck on the Welcome screen. I also tried to wait outside hoping he would come, but waited for half-anhur and it was still stuck.

Could offer some advice please?

Thank you.

Problem solved. Started in safe mode. delete the app have apparently he had some problems. In safe mode, delete the app and rebooted. It worked fine after that.

Tags: BlackBerry Smartphones

Similar Questions

  • Smartphones from blackBerry Storm 9530 stuck on the loading screen.

    My Storm 9530 has been slain on the loading (white screen with clock spinning black) for about 16 hours screen now. I tried several battery grips and battery pull with SIM card by pulling. Nothing works.

    Does anyone know how to reset or otherwise to get this thing to the function?

    To do this: unplug the USB.

    Download the operating system on your computer and install it on your PC.

    http://www.BlackBerryForums.com/General-9500-series-discussion-storm/

    Follow the instructions in the thread to install OS for your model in the upper part of this link.

  • Smartphones from blackBerry Torch 9810 locked to the home screen

    Hello

    I would ask you for help. I continued receive notifications of updates to BB App World, I found quite annoying, so I searched the Internet for trick how to avoid these. I followed the recommendation of someone to go to options > application > applications > app world > and then deny all of their parameters. After having done that, the unit restarted and showed the following: Application completed, access denied for user LpBBMBridgelmpl. This notification stays on the screen, then it goes to the home screen where the unit is locked and shows "new messgae" notes. But Im not able to touch anything, cannot. What should I do?

    May thanks for your advice.

    Jan

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, try to reverse what you did.

    Good luck and let us know!

  • Question from windows vista - get stuck on the Welcome screen.

    I recently had my computer startup problems - it gets stuck on the home page, even if I restart it continues.  If I'm doing a ctrl + alt + delete, and then it displays the desktop.  I have no updates that must be accomplished.  you have an idea why this is stuck?  Thank you!

    Restore point:

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use it.

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner: http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    See you soon.

    Mick Murphy - Microsoft partner

  • Smartphones from blackBerry Curve 8530 stuck on reboot

    I have a curve 8530. This morning he updated an application and went to restart, and now it is stuck at 2/3 of the way to reboot. Can I do to solve this problem?

    Really, the battery for five minutes, replace and try from the restart.

    Is to let rest for awhile when it hits the 2/3 mark... after 15-20 minutes, if not go away... then read below.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
    http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
    Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  • Smartphones from blackBerry Bold 9900 stuck on the update with App error 602

    I tried to update my device software (Bold 9900).

    The 9900 is connected to my computer and through backup and installation, then stopped at the restart for a few hours. In 9900 message "App Error 602"

    What should I do next.

    Thank you

    Tom

    Something is wrong here if your all steps

    How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

  • Smartphones from blackBerry Curve 8310 - where is the mute button?

    I have my Curve 8310 in a form-fitting of CaseMate case and he withdrew when a message arrived at the screen on the seizure in standby mode and press the Mute button to exit this mode. I can't find any info in the manual about the location the Mute button and the search in the forum, someone says that it's the key to the upper right. Basically, I kept all the keys pressing on and he left the standby mode but now I'm trying to understand how to enter and exit the standby and exactly where is the Mute key. If the device is locked or not, by pressing the upper right does not put the unit in standby mode.

    Thank you for your help.

    Upper left corner of your HH.

  • BlackBerry Curve 9300 Smartphone does not start. Stucks at the splash screen

    Hello

    I have a brand new Curve 9300, and within a week he is a. I updated its OS to version 6, and it worked perfectly.

    When I tried to configure my email, he asked automatically updated with the installation of my e-mail service provider software. I chose just ok. I received three warning messages, which I don't know exactly but it was something may not work correctly (with respect to the difference in version). I just kept facility, and he asked to reset.

    When I restarted the laptop, it goot stuck to the start screen. Then nothing! The thin status bar below fills BlackBerry logo until either full, nothing happens. When I wait more long (a few minutes), I get a message on a white screen with a small font with "App Error 606", with an option to "RESET".

    I took out the battery and restored a few times, nothing different.

    Notes:

    • The LED does nothing, except for a single red wink when it restarts
    • The keboard seems to be sensitive. I get the Alt and shift indicators at the top right when I press on the
    • The power button does not appear to cause any response

    I appreciate your help.

    Edit: Desktop software indicates that the device is not connected, even if it is attached to the USB cable.

    Edit: The combination Alt + Shift + Delete causes the system to go to a blank white screen with this "app" error mentioned above

    You use BBSAK or JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  • Windows Vista - stuck at the "Welcome" screen after the recent crash

    OK, so my computer crashed (Dell) a few days ago, and I had to reset everything back to the card factory, which has deleted all files but those who were on the computer, as it was shipped.  Now, 2 days after the accident (my second my computer boot time) my computer will not cross the "Welcome" screen, or the splash screen.  I'm in safe mode now, incidentally.

    Help, please!

    Hello

    How to difficulty Chkdsk will not run at startup in Vista
    http://www.Vistax64.com/tutorials/130824-CHKDSK-will-not-run-startup-Vista.html

    You specified that it must CORRECT the mistakes?

    Chkdsk /f /r

    space after k and f

    Read-only mode is when you do not specify it should correct the error, or if running the command line, you did
    not correctly specify / f.

    Rob - bicycle - Mark Twain said it is good.

  • BlackBerry Smartphones Blackberry Curve 9300 sensitivity of the pointer (mouse)

    I bought a new one for me used Curve 9300. I love it but I find it very frustrating when I try to move my contacts or recent calls or in the main menu. Just zooms here and there and guard drag and down much more than I want to. I feel that I don't control where it goes.

    I found the place to set the sensitivity and set it to the lowest, but it still zoomed in here and there. Any ideas?

    Hello anitaroy

    Have you tried a reboot battery pull? If not, do it by removing the battery while your unit is powered on, then wait at least a minimum and reinsert back your device take a lot a long reboot. After the reboot, please check again.

    If the problem persists and you encounter a problem with the trackpad, you can try this Knowledge Base:

    KB29640 : Trackpad, trackball, or the keyboard does not not on a smart phone BlackBerry.

     

    Try it and tell us.

  • Smartphones from blackBerry Curve 8530 has stopped responding during the wipe - I'm in trouble!

    Hey Gang,

    I'm in a bit of a jam and I hope someone here can help. I searched the forum for an answer but couldn't locate one.

    I have a Blackberry Curve 8530 and he knows some from time to time to gel.

    Model: BlackBerry Curve 8530

    Carrier: Koodo Mobile (Canada)

    Software version: Bundle 5.0 1108

    I decided tonight to backup all my data and do a "Wipe of security" in the menu options.

    I selected these two options, type "blackberry" and clicked on "wipe".

    I currently have the popup on my screen that says:

    "Deleting information...".
    WARNING: do not pull the battery until the erasure is complete. »

    On top of this popup is the formidable clock Blackberry with him will hand turns around and around (like an hourglass would be on a PC when it is "thought").

    It has been like this for nearly two hours now and seems to not react any longer.

    UPDATE:

    OK... good news... of all kinds...

    The phone has finally turned on and proceeded to go up through the deletion process and it now on the home screen.

    Now, the only problem is that when I wiped it off, the programs that I had downloaded previously are still on the device so it didn't completely wipe it off as I intended.

    I'll try another rag and hope for the best.

    See you soon!
    Jeff

  • Smartphones from blackBerry Curve 8520 - Blackberry MAPS - how/where can I configure the GPS signal?

    I took a brief look at the questions on the CARDS, but none of these go to the ART GPS end does not. (I'm sure it's somewhere in the support forums, but I found nto).

    I have the icon of the WAP on my Blackberry Curve 8520. But when I click it I don't see is a grid nd no card. I checked Options Options/Advanced/cards and it is said by default Blackberry MAPS Service - EU. I also checked the place settings and under GPS Data Source it comes up with a list of all my contacts id bluetooth I suspect this is where it goes wrong, but I can't be sure.

    How can I put the correct GPS data source. How/where can I set this up please. ???

    Thank you

    JJ

    Any other ideas as to why the Blackberry connects sometimes to devices and sometimes does not. I saw him sign for a brief moment especially for my GPS dongle. Then fell to new. The signal on the dongle seems it continues to blink.

    When I take my BB in my car it instantly takes the car blue tooth

    Don't understand why he doesn't connect properly on my GPS unit now.

  • Update of Smartphones from blackBerry Curve 8310

    Hello. I realize that there are a lot of topics explaining OE to upgrade these smartphones. However, none of them address the issue I am experiencing.

    I'm trying to upgrade Blackberry Curve my wife v4.2.2.181 (Platform 2.5.0.35) to the latest OS (v4.5.0.302).

    It's an O2 handset unlocked running on Vodafone UK.

    I run the Desktop v6 software. It recognizes the phone without problem, but will not accept that there is an upgrade available.

    I downloaded the new OS and deleted the file vendor.xml without success.

    The opening of the list of applications in the desktop software, it shows only three applications: Bloss (Status: mandatory); Bloss One Click (Status: mandatory); and Google Sync (Status: installed).

    Screenshot:

    I get the same list of apps in the app Loader program. I know that from my own phone (Curve 8320 which walking without probs) it should show the OS and various other softphone.

    I would be grateful for any idea that anyone can give!

    Hello

    I advice you jump in front of Desktop software (with the exception of the backup/restore). From a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove, since any other devices OS BB as packages with more than one installed on the PC, your PC may result in conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones from blackBerry Curve 9380 - battery drain after loading software updated BlackberryID

    I have a Blackberry Curve 9380 with software v7.1 2931 Bundle (v7.1.0.1098) when you open the browser of th, I had "unhandled exception: the bridge has been destroyed." I loaded the latest (software BlackberryiD

    net_rim_bbid_daemon v7.3.1.11) and this fixed the problem of browser, but battery now from 100% to 0% in about 4 hours. Previously a full charge lasts about 3 days.

    Someone encountered this or can recommend a solution?

    Thank you

    Chris

    CHRISALIS wrote:

    Someone encountered this or can recommend a solution?

    CHRISALIS, try this first... with your 9380 connected to the wall charger and BlackBerry power, remove the battery and reinsert it to restart. This will often reset the battery meter on the device (which over time can become out of sync with the actual load of the battery). You may need to try this over a few times the next day and the next.

    Don't let not your battery to flow all the way to 0-10%, top it off during the day when you can, even for 15 minutes.

  • Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

    I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books (pre-BB10 only devices)

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

    Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

    Good luck!

Maybe you are looking for