Smartphones from blackBerry Bold 9900 stuck on the update with App error 602

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• Smartphones from blackBerry Bold 9900 unusable after the attempt to update software

  Yesteraday I started operating system up-to-date software (from 7.1.8xx to 7.1.2xxx I think).

  After a while, the screen showed "App Error 602" and "Reset".

  Do a reset via the abovementioned display or pop battery option simply returns the device to the same State.

  I tried to download BlackBerry Desktop Software (710_b42), seemed to acknowledge a problem initially and offered to reload the software (at the cost of losing my apps, etc.).  I tried and the procedure failed with:

  "There was an error in your software update"
  "A connection to the device could not be established.  Please ensure that the device is properly connected to the docking station or the USB cable, and the cradle or the USB cable is properly plugged into your computer.  Also to ensure that the device made of start-up operations.  Run the Application loader wizard again. »

  The physical connection is obviously not the problem since Desktop software has been able to detect that it is a 9900 and offered also to reload.

  Assistance would be most appreciated.

  I finally got o/s to reload.  I still don't know why it worked on the third attempt, but not before, but I'm reactivated and now functional.

• Smartphones from blackBerry Bold 9900 set up the e-mail icon does not not :(

  I had to go back to Blackberry Bold 9900 for awhile my Q10 screen is cracked and I sent it to be repaired. I put the new sim card in and try to set up the e-mail account he showed me the mail of size and I knew that something is wrong. I called my network provider and they have implemented my Blackberry data plan and I signed up with blackberry network. I turned my phone market and bb next to the network icon icon appeared which is good. But when I go to set up an email account and click the "email accounts" nothings happens. called my network, they do not know how to help me...

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books (pre-BB10 only devices)

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you can try this link from your BB browser:

  • www.BlackBerry.com/Integrate.

  Otherwise, you should contact your mobile provider for official support... but this time do not let you fob off the coast. You pay for your services, making them responsible for your formal support service, including if necessary climbing to BlackBerry-related.

  Good luck!

• Smartphones from blackBerry Bold 9900 7.1.0 update - a few glitches for sending photos to BBM

  After the upgrade this week, I noticed that there are a few problems. I can send is no longer a photo to a BBM contact directly - sending to the BBM group is an option, not a BBM contact. I can attach a photo of the BBM, but with small thumbnails, it can be difficult.

  Some of my apps like Popup, no longer work. Maybe... just slower to try them.

  Turtle salvation 10

  Please try this in a sequence and see if this helps solve your problem:

  1 - Save your pocket computer.

  • KB00510 How to save a smart phone BlackBerry with wireless network 
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service 
  • expect an enrollment message arrives in your Inbox)

  3 - make a battery like that pull reboot while the unit is powered on remove your battery wait for a min. then reinsert back. see if that option available.

  Please try it and let us know.

  Prince

  _______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• Will be updated of Smartphones from blackBerry Bold 9900. 606, 603, 507 error messages, etc.

  BlackBerry Bold 9900

  Rogers

  Wipe using BBSAK.

  Tried to reinstall the OS using Blackberry Desktop.

  Tried to reinstall the OS by using the site Web of Rogers.

  About to buy a new phone. Second time I had to erase and reinstall the OS since the labour party.

  Help!

  Here's where I found a solution:

  http://www.YouTube.com/watch?v=Xz6v9VXslPk

  Although I had managed to wipe my phone before attempting to download the operating system and applications, I kept getting blocked. Until watching this video, I have just to the point where I was in a frustrating loop of wiping, try to reinstall and receive messages of error 603. When I started my successful attempt, the phone was in a State of wiped and had an error message 507 on the screen.

  Used the Loader.exe after I had downloaded the latest OS for Rogers Blackberry Bold 9900 to

  http://CrackBerry.com/official-OS-710746-BlackBerry-bold-9900-Rogers-Wireless

  Follow the instructions in the video. At my phone connected to the computer with the USB and kept the battery until I was ready to download the latest operating system and the applications selected using Loader.exe

  Be patient with yourself. Be sure that you can solve the problem. I had kinda given up hope and thought that I would pay to repair my phone, or pay for a replacement. Glad I don't think I have to do.

  Rogers tech support was NOT helpful.

• Smartphones from blackBerry Bold 9900 - touchscreen functionality does not work

  I have a Bold 9900. Suddenly, the tactile feature went last night. Can someone please help?

  Thank you

  Ved

  It is you

  1. remove the battery and the Sim Card

  2. replace the battery only in the phone and restart the phone (once you restart the touch screen should start to work)

  3. turn off the phone, take the dough back, put the SIM and battery back in and power on and you should be good to go

  Thanks to Jane 0810 for the soloution

• Smartphones from blackBerry Bold 9900 stole, but it does not block the service provider

  Hello

  My phone got stolen, but it does not block the service provider. All they did was disable the sim card.

  BlackBerry protect now cant work because the phone cannot connect to the network.

  Don't know what else to do

  It is each carrier as they will blacklist the device or simply to block the SIM card.  The good news is that no one can rack up charges on your account using your old phone.  Now when you get a new, open a BlackBerry Protect session and cancel the old phone.  You can then connect your new phone and restore your contacts.

  I hope that helps you.

• Smartphones from blackBerry Bold 9900 frozen while trying to upgrade

  Hello, I tried to upgrade the software on my 9900.  Have downloaded well.  Once he started to install, the 9900 has frozen 3% backup social RSS.  It has been like that for hours.  I have no use of my phone.  Any suggestions on how to unlock it... What would have caused this... How to solve?  Thank you!

  Bob

  Sometimes just wait it will allow the end of the process.  If it is too long and you lose patience, you can do the following:

  There are methods of recovery for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.

  If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Two:

  • Start your BlackBerry in safe mode. Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: the ID Article: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.

  Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

  (These compliments from this forum JSanders instructions).

• Smartphones from blackBerry Curve 9300 stuck on the Welcome screen

  Hey.

  I have a BB Curve 9300. It is around the age of 7 months and am running OS 5. I got an update of the application for an application "economic climate". This is a news app and used it for a month. After the update, it asked for a reboot so I clicked restart now. It has been restarted normally, and then it got stuck on the Welcome screen (the white screen where it says just BlackBerry® as well as the blackberry logo). I tried to reboot again, but it gets stuck on the same screen. I don't know what to do. I rebooted it several times but whenever he is stuck on the Welcome screen. I also tried to wait outside hoping he would come, but waited for half-anhur and it was still stuck.

  Could offer some advice please?

  Thank you.

  Problem solved. Started in safe mode. delete the app have apparently he had some problems. In safe mode, delete the app and rebooted. It worked fine after that.

• Smartphones from blackBerry Bold 9900 - can't see any earpiece/headset bluetooth

  Hello

  I'm having a problem with my new "BOLD".

  I can not pair it with a bluetooth headset, specifically, is not detect any bluetooth headset (I tried with 3 different models).

  I don't know that Bluetooth works because I can connect the device to my PC.

  I've tried everything, I put in pairing mode so headphones listening and the device but still nothing.

  I tried 'listen' mode and 'search' mode and yet nothing works.

  someone has an idea of what it could be? At this point, I think of a hardware problem, could it be?

  This may seem a minor issue for someone, but I'm often driving while talking on the phone, cannot do without this option.

  Help would be appreciated!

  Thank you guys!

  Problem solved.

  go to the bluetooth options and remove the flag of encryption and transfer address book.

  in this way, it worked for me and could see the devices.

  Also, make sure that you are using with your bluetooth pairing headset.

• Smartphones from blackBerry Bold 9900 - date on SMS & hurt BBM!

  Morning!

  I went through all the settings and the date and the time are set just yet when I'm bbm or sms the date is May 17, 2017! Any ideas on how I can change it!

  She becomes quite annoying when he messages upward flow msg!

  Thank you

  What is existing date set on your device? and what is the time zone?

• Smartphones from blackBerry Storm 9530 stuck on the loading screen.

  My Storm 9530 has been slain on the loading (white screen with clock spinning black) for about 16 hours screen now. I tried several battery grips and battery pull with SIM card by pulling. Nothing works.

  Does anyone know how to reset or otherwise to get this thing to the function?

  To do this: unplug the USB.

  Download the operating system on your computer and install it on your PC.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/

  Follow the instructions in the thread to install OS for your model in the upper part of this link.

• BlackBerry Smartphones Blackberry Bold 9900 - what are the links for on the battery cover?

  Inside the Blackberry Bold 9900, 2 Gold contacts there.  There are corresponding contacts on the back cover that looks like it may lead to an antenna any.  I pulled the back cover, while the aircraft was on the signal does not fluctuate a bit.  Anyone know what it is for?

  Update: I said that maybe that's close Communications on the ground.  Can we get a moderator to BB to confirm this?

  Hey Scarytrek,

  You are right, that the antenna on the back of the BalckBerry Bold 9900 is for Near Field Communication. Take a look at this link for more information on NFC http://bbry.lv/r6IU9X

• PROBLEM WITH SOFTWARE UPDATE blackBerry smartphones! -BLACKBERRY BOLD 9900-

  Good evening! I have a problem: I have a blackberry bold 9900, worked well until the update of the software this morning when I received a request for a general. has this time the phone no longer works: sometimes, if I connect to the computer, I see the Red led light, but no more, after a white screen with an hourglass, but nothing more... What should I do? It worked perfectly until this morning! I never had no problem with blackberry, I have more than two smartphones and Tablet playbook!  I really like RIM... Thanks a lot for your help!

  You are welcome.

  Good luck.

• BlackBerry smartphones blackberry bold 9900 stuck on 80% of its restart

  The cat was on my bold 9900 when suddenly it restarts automatically. He stuck around 80% of reset on the screen and did not move. Battery and SIM, at the beginning it was rebooted fine but stops again at the same place (about 80%) and did not move. What should I do?

  When you get a chance, do a battery pull.  When the red light goes on the front of the phone, hold down the back button all the time while the phone is in boot.  When initialization is complete, the phone goes into safe mode.
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB17877

  Have you recently installed something, or using a custom theme?  If so, uninstall it.  If it gets stuck again on restart, I would recommend a reload of software.

  Two methods of reloading of the software:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  force detect the BlackBerry smartphone by using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144