Smartphones from blackBerry Storm 2 and pace Verizon's Social

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• Smartphones from blackBerry Storm 2 (9550) synchronization of Contact with the Desktop Version 5.0.1.18 and Outlook 2003

  I just took my Blackberry last week and now in train to synchronize my contacts and have problems. I put the desktop software to replace the device to Outlook. That's why destroy all contacts on the device.

  All my contacts are sorted the name, first name. By examining the details of the synchronization (before it actually applies), I see that all the contacts on the camera original should be deleted (it's good!). But I find that some of the contacts are ignored and will not be added. In addition, some family names are now given names, and vice versa. When I have a John & Cathy'sname and a surname of Jones (for example), John is added as the first name, & is added in the middle and Jones is added under the family name. Nothing after the & is ignored.

  Is there a solution to this problem of synchronization? Are there better synchronisation software out there?

  Thank you

  Dwyne

  In talking with the Blackberry expert at the local Verizon store, I find the problem and the solution in the following way:

  Using the example "John and Cathy Jones '... The sync software looks at the name of Outlook in the format of "first-name vacuum vacuum-name last-name '. So when white was found during the synchronization, it assumes the & is the name of way and he picks up the last characters to the family name. I had to fix all my names "JohnCathy Jones" or "John & Cathy Jones". Two of these formats properly synchronized. However, the synchronization software does not care what is in the field of 'Society' Outlook, all characters are synchronized.

  Problem solved.

  Dwyne

• Smartphones from blackBerry Storm 2 - where is the button "0" on the keypad to the format landscape?

  Just got a new Storm 2 and can't find the zero ('0') key, when the keyboard is in landscape mode... when the QWERTY keyboard is shifted to alt to display numbers & punctuation, numbered from 1 to 9 keys will appear but only a hidden empty box where the '0' should be.  It seems that the only way to enter a '0' in a message must put the camera in portrait mode, enter the key and then go back to the landscape.  This is just my camera?

  I have not seen this problem, you are on the 9550 model?

  Have you done all that it recharges battery traction and a value of 0 is still missing?

• Smartphones from blackBerry Storm 9500 Upgrade 4.7 and ringtones

  All my ringtones & alarms crashed & disappeared after I installed upgrading the device. I downloaded several rings & was able to reset everything but the calendar & task alarms. How can I reset my alarm?

  I would recommend you put upgrade to the last officially released OS for the 9500, 4.7.0.181, see here for instructions and the download link.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/206695-latest-OS-9500-4-7-0-245...

• Smartphones from blackBerry Storm not recognised on Mac by USB

  My 5 month old storm went south and a new does not appear as a device on Mac by USB.  Verizon gave me a new and it does not appear as a device either.  The old one popped up as a device as soon as I plugged it in.  I'm trying to transfer ringtones to new phone.  Two aides of tech support phone at Verizon had raised his hands in defeat and referred me to Blackberry.  They want the money just to tell me why their much-vaunted technological miracle won't talk to my computers.  Any ideas?

  Thanks for the reply.  This weekend, I drilled into my settings and discovered that the replacement phone that Verizon gave me had Mass Storage disabled.  Once I changed the settings, my Mac could see the phone when connected via USB.

  Mags42

• Catastorphe Smartphones from blackBerry Desktop Manager and "BOLD"

  I just downloaded the new Blackberry Desktop Manager Mac and synced my "BOLD", then I was stupid enough to upgrade the software on the "BOLD". It was 4.6.0.126... after a while the Office Manager gave me a message that it was unable to complete the upgrade. The "BOLD" ended with a whitescreen, a list of the applications and the 4.0.0.245 BlackBerryPlatform at the top of any time I try to select one from the list, I get a variety of error 'uncaught exception' message etc. When I try to reload the old OS, "BOLD" does not connect (even though my MAC initially recognises there is a plugged USB cable.)

  Bright ideas? up until now, I liked my "BOLD"...

  Exactly the same thing with the new Archbishop Desktop for Mac and a BB "BOLD".

  See

  http://forums.CrackBerry.com/F83/reload-software-507-BB-bold-94113/

  for a way to restore the OS BB (but you need a Windows PC to do that).

  Good luck.

• Smartphones from blackBerry Storm 2 (on Vodafone in the United Kingdom) does not connect to WiFi properly.

  I'm having a problem with my Storm 2 right now - it does not connect to the router wireless home properly.  Router is a wireless G of Belkin model.   The page "Manage the Conections" shows the connected device (green text, but - no checkmark) and the status page shows that he has an IP address assigned to it.  This is confirmed from the listing routers DHCP client.  But the WiFi icon remains Gray and I cannot get the phone to authenticate to confiure the accounts email outside the company.  Failed attempts to addresses of ping inside or outside the LAN with timeout errors.

  Can one suggest a solution to this is iiue please - even if it has replace the router!

  If it helps it is the result of the WiF self-diagnosis:

  A WiFi Diagnostics (Advanced): December 24, 2009 20:04:43

  A Wi - Fi connection
  Current profile: belkin54g
  SSID: belkin54g
  AP MAC address: 00:11:50:FF:15:20
  Security type: pre-shared Key (PSK)
  Association: success
  Authentication: success
  Local IP address: 192.168.2.11
  Signal level:-44 dBm
  Data connection speed: 54 Mbps
  Status: Acquired network
  Authentication failure reason:
  Network type: 802. 11 b / g
  Network channel: 1 pair
  Encryption: TKIP
  Group cipher: TKIP
  Gateway address: 192.168.2.1
  DHCP: success
  Primary DNS: 192.168.2.1
  Secondary DNS: 194.168.4.100
  Suffix DNS: Belkin
  Subnet mask: 255.255.255.0
  Server's domain suffix:
  Certificate: Not Applicable
  Software token: not Applicable

  Code hotspot:
  Hotspot message: not Applicable
  Hotspot status: not Applicable

  VPN
  Current profile:
  Address of the hub:
  Contact: n/a
  Authentication: n/a
  Secure the device IP:
  Status: VPN profile is not found.
  Hub address: n/a
  Hub IP:
  Primary DNS:
  Secondary DNS:
  DNS suffix:
  Set the subnet mask:
  New attempt to: life of Session:
  Re-login to:
  Failed connection attempts: 0
  Certificate: Software token does not apply:

  The question above is now sorted thanks - active Vodafone BIS on my contract and sudenly the Wi - Fi started working very well!

  Weird - but there you go, the (whims?) wonders of modern technology!

• Smartphones from blackBerry Storm constantly sends / receives data

  My 9530 storm do not stop to show up and down arrows for data returning/send/receive for hours at a time. They Flash on and outside, as if searching for data until the phone overheating and or completely drains the battery. I deleted the applications that use the GPS or update my sites, but it still happens. Short of wiping the phone and reconstruction does anyone have suggestions?

  CJ

  You should consider reinstalling or updating the operating system of your BlackBerry phone.

• BlackBerry Smartphones from blackBerry, I had and change of password

  My blackberry bold 9900 refused to open once I changed the password and user I would, the new password and I had the user does not work and even the old is not working! It's just guard locking me after every 15 minutes! I need everyones help pls

  Hello martin08801

  Welcome to the Forums of the BlackBerry Support

  If we then enter too many wrong password BlackBerry ID for security reasons, that it will be locked out, first refer this KB:

  LockblackBerry IDbehavior 

   

   

• Sync media of Smartphones from blackBerry Pearl 8100 and Vista Home Premium

  I would use Media Sync with my Pearl 8100, but I can't get the app to load.  I downloaded the application on my desktop and double-click on the file to begin the installation.  Vista immediately gives me a warning window stating that "BlackBerryMediaSync.exe is not a valid Win32 application".  New in BlackBerry App world, I assumed I had to use Desktop Manager to deploy the program on my phone first, maybe.  Of course, the .exe file is not even appear as an option when you use the Application Loader because it is not a type of files .alx or .ali file.

  Thus, MediaSync can even run on a 64 bit system?  I'm doing something wrong?

  Now, I could use the Media Manager to transfer mp3 files and listen to them on my Pearl, but I prefer to use Media Sync to sync with iTunes.

  Thanks for any help in advance.

  Solved the problem.  The downloaded file has been apparently damaged or incomplete, and that's what caused the error "invalid Win32 application."  I've downloaded the file again and everything works fine.

• Smartphones from blackBerry Storm 9500 & YouTube

  I noticed that if you stream videos from YouTube the storm using WAP. But I read somewhere that if you have installed the YouTube app & it allows you to stream videos you actually do not use WAP/GPRS; is this true? I just wanted to check that info before you start videos I want to be hit with high fees when I get my Bill at the end of the month. Thank you very much!

  Hi Kaynam69!

  If your YouTube streams via http://m.youtube.com then you plan to use internet through your web browser. AS you mentioned you are in unlimited plan, I guess that's not a problem. Why vodafone is to put this type of bar is to stop using you're phone as modem IP.

• Smartphones from blackBerry Storm again showing message - no message anywhere...?

  I have my setup of storm for two e-mail accounts and text messaging. About an hour ago my Storm showed an unread message, but for the life of me I can't find it anywhere. The indicator shows the yellow envelope (no red asterisk) and I checked the two mailboxes (both empty), voicemail (empty), and my test of the messages (no unread). Is there a way to know why my storm says I have an unread message? I even took the battery and restarted does not.

  Thank you.

  Try to check in the saved messages folder. Database Messages, simply press the menu key and select view saved Messages

• Problems syncing of Smartphones from blackBerry with 8330 and MS Outlook 2003

  I deleted my category of personal contacts in MS outlook. When I sync my outlook 8330 wants to delete my personal entries in my blackberry contacts. I've used legacy replace outlook in the Panel of conflicts, but I get the same message. I'm afraid to accept the chages because I don't want to lose my blackberry contacts. I use 4.5.0.77 software and version 4.7 of office.

  Thanks for your help. Your solution worked great!

• Smartphones from blackBerry Storm 9530 deletion calls at a time.

  How can I remove the call log all at once instead of one at a time?  I don't want the list of msg with the prior deletion as a button

  said to someone.  The storm seems to only allow a call remove it at once.  Is it still possible?

  It is awkward, but here's what I found.

  1. Send Messages (one, he is indifferent).
  2. BBKey > view folders.
  3. Select "call phone Logs.
  4. Select the message at the top of the page.
  5. BBKey > delete before.

  I'm now theorizing... but given that the automatic call log - expires and deletes, it is likely that including the ability to delete several isn't in the main call log interface. But accessible as above, it can be like any other list of messages.

  Hope that helps!

• Smartphones from blackBerry Storm 9530 stuck on the loading screen.

  My Storm 9530 has been slain on the loading (white screen with clock spinning black) for about 16 hours screen now. I tried several battery grips and battery pull with SIM card by pulling. Nothing works.

  Does anyone know how to reset or otherwise to get this thing to the function?

  To do this: unplug the USB.

  Download the operating system on your computer and install it on your PC.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/

  Follow the instructions in the thread to install OS for your model in the upper part of this link.